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Customer reviews

Rating 4.2 out of 5 stars with 38833 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 38,833 reviews
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Save money on the items you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes everything so much easier and definitely worth having it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good membership i got that before the Black Friday and i bought laptop and the price dropped after one month and half i called Best Buy they matching the price and refunded for me because i have a membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfaction took more effort than it should have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to learn that I earned credits from the thousands of dollars spent recently at your Buford, GA, Location as a member. However, a laptop arrived that appeared to have been repaired we used those credits at the store. It seems the one being advertised was not in stock and had to be delivered. The laptop was exchanged for a new one that was suddenly in inventory the days that followed. But that took additional valuable time. It remains unclear why we weren't asked if we wanted a rebuilt laptop, and how a new one was suddenly in stock through a different store representative. Do better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s well worth the investment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the yearly cost this program is AWESOME. I purchased a laptop but was able to catch it at $100.00 dollars cheaper with in the 60days of extended time for return or the price being lower than the original purchase price. Thanks Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my best buy membership i got. I got it to use the price match feature after buying something and I got 150 off after. Completely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass up on this if you were offered one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to be able to return electronics up to 2 months after purchase. The fee for membership is basically free after BB gives you the gift certificate. During the membership, BB also gives additional gift certificates and combined together will exceed your membership fee. If you like to shop at BB regularly, I don't see why you would skip this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products at great prices Customer services help tremendous

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would like to log into my account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a difficult time logging into my account. When I attempt to log in, I get a message that I will be receiving a code in my email. However, I never receive this code.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your situation with your account, PaulB. We're here to help! Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Perks on Deck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used My Best Buy Plus™ yet, but I’m already impressed by the perks. The exclusive deals, member savings, and added convenience make it feel like a great investment from the start. I’m excited to dive in and take advantage of everything it offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this membership while buying a new laptop less than a month ago. I already received the 1st $10 rewards certificate, plus a $50 rewards certificate for the purchase of the laptop. So I've already got my money's worth! I also like the special deals that are offered with this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A VIP Experience That Truly Pays Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I signed up for Best Buy Plus—it makes shopping so much easier and totally worth it. The exclusive deals, free shipping, and extra perks give me peace of mind that I’m getting the best value without any extra hassle. It feels like a VIP experience every time I shop, and I love knowing I’m saving money while also getting top-notch service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the extra money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership didnt let me know, when my Samsung tv dropped down 100 00. I should of got notifications, like they told me in the store.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello RayZ We totally get why you’d be frustrated, if you were told you’d get price‑drop notifications, it’s disappointing to feel like you missed out. My Best Buy Members do get access to exclusive deals and savings. You can look over all membership benefits here: https://www.bestbuy.com/memberships. If you want us to review what happened with your TV specifically, our social team can dig into your account details just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Enjoyable experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was extremely helpful and guided us through the process of making us members of Best Buy!! Jackson is a great employee and you guys are lucky to have him!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got incredible discounts, definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the time I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member it will be useful to purchase and every time o get an offer everything. It’s really amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Best Buy membership because of it many .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Dell ultra 7 and it works really great, customer service during my visit was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is a real value for those who need flexibility with majority of the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MEMBERSHIP THAT'S WORTH IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Value of this membership is unmatched! I don't think I would know what to do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was excellent. The sales person was knowledgeable, very attentive and patient. I will always get my tv and appliances from Best Buy. I Will recommend to all my family and friends.

    I would recommend this to a friend