Customer Ratings & Reviews

I got the membership with a promotional gift card for signing up. Without the promotion I would have never purchased the membership. I think that the typical 2 week return policy of this store is offensive compared to competitors and having to purchase a membership to increase the return window takes advantage of customers. I neeeever use Geek Squad, in my location its a disappointment but I am tech savvy and do computer builds and electronic stuff on my own. Furthermore, I am a member of another club that, for example, doubles the manufacturers warranty so for a notebook I get a two year warranty instead of just one. Why would I settle for 2 or 4 weeks? Absurd. Gave 5 stars since it didnt cost me money and I've saved $7 on a purchase so far. Maybe if you buy a lot of BB stuff and like GS its a win but hard for me to recommend based on my use. I do most of my purchases at BB via Deal of the Day and buy things I dont plan on returning.

Anytime I have purchased something from Best Buy, I have been very impressed. Our last purchase was a 65 inch OLED television. Free delivery and only $50 to take our previous TV! The year before, I purchased an automatic starter for my car through the Geek Squad! The best thing for these cold winter mornings! The customer service is superior.

This is my first time using this specific membership. Its been a year since I had it. So far, its been a satisfying experience. The perks such as the reward certificates that you get for BestBuy purchases provide an incentive to purchase other items in the store with significant discounts. This is just scratching the surface as far as what the membership provides. I have the BestBuy plus which has been good so far.

I’ve been using the My Best Buy Plus™ membership for a few months now, and overall, it’s been a great value. The free 2-day shipping and exclusive member pricing have definitely helped me save both time and money — especially during tech drops and seasonal sales. I also appreciate the extended return window, which gives me peace of mind on bigger purchases. If you shop at Best Buy regularly, especially for electronics or appliances, this membership pays for itself pretty quickly. Only downside: I wish there were more perks tied to in-store experiences, like early access to hot items or bonus reward points. Still, I’d recommend it to anyone who shops Best Buy more than a couple of times a year.

I feel this should be at a lower price. I had serious issues with long delivery and the rules were not explained to me the return policy (14 days) but with this membership I could come in side the store on my day off from work and take care of business (day 15, 16, 17 or 18 days later) This was a big game changer.

So far I have found it more useful than expected for future purchases. I mainly wanted the 60 day return period for headphones I purchased since 14 days is not very long to try out a product, but is has become a valuable tool when deciding where to purchase an item. the cost comes out to a little over $4 a month.

Best Buy Plus (Yearly) has been worth it for me. The free 2-day shipping alone saves a lot of time and stress, and the member-only deals actually make a difference on big purchases. I like that returns are extended and protection options feel easier to manage when buying tech. If you shop there even a few times a year, the membership really pays for itself fast. Overall—smooth experience, solid perks, and great long-term value.

I used to be able to get my money's worth, but this past year fell a bit short. Not sure if my habits changed or if there are fewer offers. Worth it if you're buying big ticket items and it pays for itself.

As someone who shops for tech, home essentials, and gifts all year round, upgrading to the Best Buy Plus membership has been a total game changer. The moment I signed up, I noticed the difference—not just in savings, but in the overall experience. Here’s why it’s absolutely worth it: • Free 2-day shipping on nearly everything I order. No more waiting around or scrambling for last-minute purchases. • Exclusive member-only deals that actually save real money. I’ve already saved more than the cost of the membership just in my first couple months. • Extended return windows, which give me peace of mind, especially for higher-ticket items or gifts I’m not 100% sure about. • And most underrated: early access to sales. I beat the crowds and got exactly what I wanted during major promo events—no stress, no sellouts. For anyone who shops Best Buy even a few times a year, Best Buy Plus pays for itself quickly—and if you’re a frequent tech buyer or like staying on top of the latest gear, it’s a no-brainer. Combine the perks with Best Buy’s already solid customer service and price-matching, and it honestly feels like a VIP pass to smarter shopping. Highly recommend! It’s one of those memberships you don’t realize how much you needed—until you have it.

The Best Buy Plus yearly membership is a solid investment for anyone who regularly shops at Best Buy. One of the standout perks is the exclusive member pricing, which can save you a significant amount of money on electronics, appliances, and more throughout the year. The free shipping and extended return windows add extra convenience and peace of mind to your purchases. Another great benefit is the access to exclusive sales and early access to product releases. This can be particularly valuable if you're looking to snag popular items before they sell out or take advantage of limited-time deals. Additionally, the included tech support can be a lifesaver if you ever run into issues with your gadgets. Overall, the Best Buy Plus membership offers a range of valuable benefits that can easily pay for themselves if you take advantage of them. From discounts and free shipping to extended returns and tech support, it's a worthwhile option for frequent Best Buy shoppers looking to maximize their savings and convenience.

I got this membership for the money back it offers from making a big purchase. The membership is good but I don't like that I have to pay tax separately and I don't like that I have to purchase something that is over the cost of the money back I have from the membership. What I mean by this is, I had $75 back from making a big purchase so I intended to use part of that on a ps5 game. Upon taking the $20 game to the register, I was told that I had to purchase something at least $25 because the $75 was split into 3 segments of $25 each so once I did that, I still had to pay tax separately. But overall despite that experience, I think the membership is a good idea if the customer is planning on going back continuously. My last opinion on the store is, a lot of the items are the exact same on Amazon but cheaper. This doesn't really have anything to do with the membership but it is prop important for y'all to know.

Best Buy is definitely my go to for electronics for many reasons! I like to try before I buy. They are fantastic at having things on display so you can see how new products work. They have a knowledgeable staff that is always friendly and happy to answer questions. They also have a fantastic return policy. My only complaint is that I typically leave with more than I went in for!! However I run a small buisness so that usually equates to better productivity!

I bought my stove and microwave at Best Buy not because of the price but because because of the employers that worked, there are so wonderful easy to talk to and give you ideas if you need any and that’s why I became also a member cause I like their product and I like the people the store everything about it I don’t need to recommend anybody to go to Best, because people know Best Buy already is well known and well respected by what I will recommend is that you keep on getting your needs your goods at Best Buy you don’t need to look any other place else

I signed up for Best Buy Plus and I’m genuinely impressed. The exclusive discounts, fast free shipping, and more flexible return policy make shopping so much easier and worry-free. Their customer service is also very responsive and professional. If you shop for electronics often like I do, Best Buy Plus is definitely worth it. It saves money and the overall experience is noticeably better. Highly recommended

I recently purchased a ReMarkable tablet from Best Buy as I'm a research scientist attempting to become "paper free". I wasn't sure if the device would work for me and explained that to the associate registering the purchase. They explained that my ability to return the device would be greatly extended if I renewed my Best Buy Plus membership. This was very helpful information and definitely gave me comfort as the paperless tablet represents a major shift in the way I take notes and consume scientific literature. Even though I am pleased with the device, knowing that I had a reasonable amount of time to trial it was very helpful.

Appreciate the customer survice that I received today at Orem parkway with Sam. I like that you got and, we looking for…, I like that the price was good, and more than anything I like the customer service, they had answers to my questions, time matters to me and everything was right and time with finding the right products and answering all my all my questions

I signed up for the My Best Buy Plus™ membership thinking it might be a nice perk—but it’s turned out to be one of the smartest purchases I’ve made all year. What impressed me most was the exclusive member pricing. I can save hundreds on a new desktop and some sound systems just by being a member. And when the price dropped a few weeks later, Best Buy refunded me the difference—no hassle, no questions asked. That kind of customer-first approach is rare these days. Shipping is always fast and free, and I love that I get early access to deals before they go public. It feels like I’m part of a VIP club without the VIP price tag. If you shop at Best Buy even a few times a year, this membership pays for itself. It’s not just a loyalty program, I do really think it’s a smarter way to shop.

I was very undecided to be able to acquire since I am one of those who think about saving in everything that can be, but what a benefit would I bring a membership here if I was just going to buy a television and I did not know until when I would buy technology again, so I thought about what I want it, but I will use it, but after receiving all the information about the benefits, even if I am not going to use the membership for a while, it returns more than what is invested in it in just one purchase, so I was convinced that I am... Take membership.

It helps me get a discount on thing I purchase, and I been a member of BestBuy fo a long time, having this is exclusive to be part of a tech m the biggest tech store and the offer is reasonable especially if you have a price match .

Have had a great experience with this membership. The additional return time was very helpful and giving me confidence to purchase an open box laptop,by knowing I had the extended 60 day return policy with the membership. I’ve also received two different promotional $10 my Best Buy rewards certificates, a nice additional perk to offset membership cost. Of course, this promotion has served it’s purpose for BestBuy by encouraging me to purchase additional items. Overall, I would recommend it if you plan to purchase many items, or expensive electronics that you are not sure will work out for your needs from Best Buy over a calendar year.