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Customer reviews

Rating 4.2 out of 5 stars with 40591 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 40,591 reviews
  • Rated 5 out of 5 stars

    Grateful with this membership, love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership is a great way to save money while getting access to exclusive deals and benefits. It offers perks like faster customer support, extended return periods, and special discounts that make shopping easier and more affordable. Overall, the membership is a smart choice for anyone who buys electronics often and wants the best value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Not Be Without this Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been a godsend several times when I needed the Geek Squad and highly recommend it! I do recommend the Best Buy Plus for the added features included. It is 100% peace of mind knowing that you have capable, reliable technicians to assist when things go wrong, as they sometimes do. One thing that I greatly appreciate is the ability to make appointments and the fact that I receive my repairs when they advise they will be completed ~ as a business owner, this is extremely important. I also appreciate the fact that they do offer service on site if I am not able to go into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership, but I haven’t received noth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what you’re talking about. All I bought was a PC and I love it. What else do you want? I just love it. I didn’t get no sale. I didn’t get anything. I paid it off quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fantastic Shopping Experience at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of shopping at Best Buy, and I must say it was an outstanding experience from start to finish. The store layout was well organized, making it easy to navigate through the different sections. The staff was not only knowledgeable but also incredibly helpful and friendly. One of the things that stood out to me was the vast selection of products available. Whether I was looking for the latest electronics, home appliances, or entertainment systems, Best Buy had it all. The variety of brands and models allowed me to make an informed decision based on my preferences and budget. The customer service at Best Buy was top-notch. The staff members were readily available to answer any questions I had and provide expert advice. Their patience and willingness to assist truly made the shopping process enjoyable. I also appreciated the convenience of the online ordering system and the option for in-store pickup. It made my shopping experience seamless and efficient. The prices were competitive, and I felt that I received great value for my money. Overall, I highly recommend Best Buy to anyone in search of quality electronics and appliances. The combination of a well-organized store, knowledgeable staff, vast product selection, and excellent customer service made my visit a positive and memorable one. I will undoubtedly return to Best Buy for my future tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Value, The Price Match Benefit Alone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Plus yearly membership, and it has easily paid for itself. The standout feature for me is the post-purchase price match. Knowing that Best Buy will honor a lower price even after I’ve bought an item gives me total peace of mind. I’ve already saved money this way, and the process was quick and effortless, no hassle at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy never disappoints me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my washer and dryer Best Buy never disappoints me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokemon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Grrrreaaat! Oh yes they are they're grrrreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superb protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy and confident with my MacBook Air case. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great value and love that you have so many days on most items to return if you don’t like how it works or simply does not fit your lifestyle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership definitely has great benefits. It is absolutely worth the money! I am considering upgrading to the premium membership soon!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60 day sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony television 62 days ago and today was denied the Black Friday sale price ($198.01 reduction) because I was 2 days late. Has anyone received any allowance on the 60 day rule?

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing support on a price match. We appreciate your feedback, and have provided a link to our Price Match Guarantee Policy below.

      https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Questionable value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is good if you buy a lot from Best Buy, but my spending habits have shifted, and it's not making as much sense to keep my membership anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the cell as well as email systems to schedule the installation was messed up. We waited for the servicemen and they were a no show. After the third time we were serviced with two great men with a Mississippi truck. Then the next day or so a Best Buy service man called. Something got messed up. But all in all love my new dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership adds great value to your buying power. I came into Best Buy on Youree Drive in Shreveport and bought a Macbook Pro. I explained it was for my daughter who is going to Texas Tech university for Pre-Law. He offered that i buy the Best Buy Plus membership. First, it gave me a discount on the Microsoft 365 program that she actually needs for school. Texas Tech uses that program. Second, it gives me options when i make purchase like being able to return an item after 60 days. The list goes on all in all i want to thank the salesman and best buy for offering everything i needed. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP All in One computer. The sales assistant mentioned the The Buy Plus membership. I was very interested in the price match for 60 days. Especially since Black Friday was coming up. The price on my purchase went down another $50.00. I called Best Buy and was given the $50.00 credit to my credit card. No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to manage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This account is easy to manage and the rewards are a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it basically for free, so I can't complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership with a reward certificate that was about to expire, and I'm getting a bit more than I paid for. Unfortunately, three or four months later, Best Buy started exiting the DVD/Blu-Ray/4k media business and reducing the new vinyl records they bring in, just like they'd exited the CD business several years ago. I used to stop into the local store weekly to buy new CDs and movies and made frequent online purchases. Now I'm an occasional customer, once every couple of months at most. Would I buy the membership again? Sure, if I had a Reward Certificate that I had to use. But I don't buy enough new tech items anymore to make it really worthwhile otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It – Saves Money and Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the My Best Buy Plus™ yearly membership was one of the smartest decisions I’ve made. The free 2-day shipping has been a game-changer — I don’t have to worry about rushing to the store anymore. What I love most is the exclusive access to member-only deals. I’ve already saved more than the membership cost on just a couple of purchases. Plus, early access to sales gives me a head start before everything sells out! If you shop at Best Buy even a few times a year, this membership pays for itself quickly. It’s a must-have for anyone who values convenience, savings, and perks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good benefits, just don’t get to use them as much as I anticipated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have when you buy products from Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beatbuy membership is nice to have when you buy from Beatbuy. The membership often beings lower prices and more rewards for the products you buy ar Bestbuy and Bestbuy.com

    I would recommend this to a friend