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Customer reviews

Rating 4.2 out of 5 stars with 38842 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 38,842 reviews
  • Rated 3 out of 5 stars

    Where R the Savings on the Stuff I Actually want?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who regularly shops for the latest tech and trending products, I found the Best Buy Plus Membership to be underwhelming. Most of the items I was interested in weren’t included in the discounts—especially newer releases. If you’re someone who shops for older models or products that aren’t currently trending, you might find some value here. But if you’re expecting major savings on the newest gadgets, this probably isn’t the membership for you. Also, don’t get this solely for warranty coverage—there are better third-party options out there that provide protection or insurance for expensive electronics, often at a more reasonable cost. In short, it’s a pass for me unless you’re shopping for older tech or hoping for minor perks.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your membership hasn't performed as expected. We understand memberships aren't a fit for everyone, and we'd be happy to assist you in exploring the specific benefits that are included. For more information and support with managing your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth It if You Shop at Best Buy Often!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if the Best Buy Plus Membership would be worth it, but after a few months, I can confidently say it pays for itself. The free 2-day shipping is a game-changer, especially for last-minute tech needs. Plus, getting exclusive discounts on select items has already saved me more than the membership cost! One of my favorite perks is the extended 60-day return window—no more rushing to decide if I want to keep a gadget. It also includes special access to sales and member-only deals, which has come in handy when upgrading my setup. If you shop at Best Buy even a couple of times a year, this is 100% worth it. The savings, convenience, and perks make it a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a really good deal if you shop at BestBuy! Combine it with their door-buster deals and you’ll even get more discounts! Always ask if there is an on-going promotion and their associates will even stack it either to your yearly membership or purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Book Air M4 Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your customer service was great! I had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing and I loved it I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leaks idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this will be very useful for the whole family.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love my new product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was absolutely awesome. Will definitely come back just to work with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Excellent Service and Experience at Best Buy Fort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well assisted by the salesperson Samuel at the Fort Lauderdale store. He gave me several tips and guidance that made me become a loyal Best Buy customer. It was a pleasure to be in the store. In fact, whenever I travel to the U.S., my first stop is always a visit to Best Buy stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect membership that saves you money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an AMAZING value. It has more than paid for itself with the amount of money it has saved me just from having it. Got it for free when I bought a MacBook Air but I will definitely be keeping this membership and renewing it when the time comes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership for all the big products I buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing prize for all the products and discounts you get! Having the discount and access to Geel squad is an absolute must and get that with this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get credits for past purchases when prices went down. This is a great feature on this membership! Saved me close to $400 in one year! Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks and Savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the Best Buy Plus membership. The free 2-day shipping and exclusive member pricing have already saved me money on a few purchases. I also like the extended return window, it gives me peace of mind when buying electronics. It’s definitely worth it if you shop at Best Buy regularly. Great value overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has stepped up in a big way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus Membership has proven to be better than any other retailer “club” and decisively so: the best. Specifically, I am not one to return items, and on the rare occasion that I do, the window to return will have closed. This is especially important in electronics, where two weeks can be too short of a period to gauge the quality of your purchase. With that in mind, and considering the cost of electronics, the membership’s accompanying 60 day return policy, limitations few and far between, has given the peace of mind that is so needed in this day and age. And I stress the peace of mind because the return process is seamless, no hassle, and most importantly, friendly. I actually feel like this is a membership rather than some artificial facsimile to further profit margins. Perhaps I am shortsighted, but so far I feel confident about joining and regardless about whether I am indeed myopic, the membership has paid for itself already via purchases that didn’t quite fit my needs but were outside the scope of the non-membership return policy. I am considering upgrading to the next level of membership when the time comes. Great job Best Buy, I am grateful for your endeavors in improving the consumer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership price pays itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately I would recommend the yearly membership. I got a huge discount with it when I bought a second hand mobile. The membership already gave me lots of benefits and Best Buy keep sending me vouchers. Also their membership page so easy to use and you find everything there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the comfort of knowing I am covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is irreplaceable and there to help with a smile on their face. Products in store are top notch. Love the choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong value-for-money for frequent tech shoppers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership makes shopping for electronics or household tech “less risky”: easier returns, guaranteed support, and the ability to buy with confidence knowing your devices are covered and support is available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little did I knew about this love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time that I got the membership, I had no idea what it was now as I have become a member I don't know how people don't apply for membership I Had piece of mind knowing that services That one can use is as good as anything available out their.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my yearly Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about the customer service at Best Buy and their Geek Squad team! From the moment I walked in, I was greeted warmly and quickly assisted with finding exactly what I needed. The staff was knowledgeable, patient, and took the time to answer all my questions. The Geek Squad went above and beyond to help me troubleshoot and repair my devices. They explained the process clearly, kept me updated on the status, and had everything running perfectly in no time. Their professionalism and expertise are unmatched! This level of care and attention is rare these days, and I’ll definitely be returning for future purchases and tech support. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service and Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung 58-inch TV from this store, and my experience was fantastic from start to finish. The staff was incredibly helpful, guiding me to the perfect TV for my needs. They were knowledgeable about the features, answered all my questions, and made the process smooth and enjoyable. The TV itself is amazing—stunning 4K picture quality, vibrant colors, and seamless smart features. It fits perfectly in my living room, and the setup was quick and hassle-free thanks to the clear instructions provided. I couldn’t be happier with my new TV and the excellent service I received. If you're looking for great products and top-notch customer care, this is the place to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are so nice when I go in it’s a pleasure when I go to look for something in there and everybody will help me find what I’m looking for

    I would recommend this to a friend