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Customer reviews

Rating 4.2 out of 5 stars with 38842 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 38,842 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best buy plus is worth it just for the 60 day return policy alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers we're very Professional and Provided Spacific details on how to work the Refrigerator..will Definitely Recommend Best Buy to Family and Friends..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $49 is worth for price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option to add your plus membership which will help you to do the price match for upto 3 months after your purchase. I did get around 150$ back in 3 months for a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership with great benefits that offers competitive guaranteed price match like the gaming laptop that I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership is a great value. First, you receive $100 in certificates to use on future purchases, which is double the cost of the membership. The access to sales for an extended period is cool. But the free shipping is excellent. If you're in the market for anything Best Buy sells, the Best Buy Plus membership is a no-brainer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value. We use it all the time. The geek squad is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices are good on select items. You get protection so that is good as well. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had this membership, but this time around we were buying an expensive TV and kind of talked into getting in. Little did we know about 40 days later the tv reduced over 500, and when we notified them, were immediately given a refund for the difference. Luckily the plus membership gave us the extra days and paid for itself plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy knowing if somwthing goes wrong, Bestbuy can fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers good benefits like exclusive deals, savings, and extended return periods. If you shop often, it’s definitely worth it and pays for itself over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff and service. Josh was great! He was very helpful and explained everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far all i purchase in this store are very good and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would rather have it and never need it/ vice versa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was great while it lasted. I went back to the Best Buy in Sherman Texas trying to buy more stuff, appliances this time. They informed me that if I wantsd to use my tax exempt ID number for that purchase and have it on my account, I would have to forfit the plan and start a business account. This was unfortunate but worth it. Great for individuals not trying to utilize tax credit or purchasing for business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing my tv was a breeze. The salesman had great knowledge of the product and he applied coupons I didn't even know about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned to the Sterling, VA location after a great experience with my first laptop purchase, and I’m happy to say my second visit was just as smooth and satisfying. The staff was knowledgeable, efficient, and made the process quick and easy once again. It’s clear they value customer service here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus membership is well worth the membership fee. The perks make it definetly worth while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I have a Best Buy Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership saved me $325! I purchased a laptop in October 2025 and because of Black Friday Discounts the laptop was price was reduced and because I have price lock as part of my membership I was able to have $325 returned to my CC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really liked this membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real deal im really a satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love your membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is awesome as you get lotnof discount on many products as well as guarantee of price matching if prices are dropped on any products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about my purchase went flawlessly. I was directed to the proper area of the store when I entered and was greeted by Micah Eigenfeld. I had a lot of questions and he patiently answered all of them. I am very happy with my 85" TV purchase and I'll be back for a new computer and perhaps another smaller TV for my bedroom... Thank You!

    I would recommend this to a friend