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Customer reviews

Rating 4.2 out of 5 stars with 37546 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 37,546 reviews
  • Rated 5 out of 5 stars

    Kudos Geek Squad from forever Best Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very patient with .y numerous times i had called in for help with .y laptop and printer sca ning for hackerproofing. They found the issues and corrected them all... over several times remotely and in the store. Luckily i used my protection plan..well worth the cost. Kudos! Laura FOREVER best buyer! Sorry for typos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Zero benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I purchased two sets of Sony headphones and received a discount on one of them them. Returned the headphones, as that one was not meeting my needs. Then purchased a different set of headphones that cost nearly 200 bucks more and received ZERO discount! In other words, I purchased the membership and received ZERO DISCOUNT/BENEFIT on the item that I actually purchased. Talked with several staff members and a manager and they just didn’t get that purchasing a $500 item plus paying the cost of membership (let’s say $100) and NOT receiving the discount that was promised to offset the cost of the “membership” is (=) (equals) 0 (zero)

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! We're sad to hear you're not happy with your My Best Buy Plus™ membership. We can definitely understand it being disheartening that one product would qualify for a member discount, while another does not. For future reference full details on your benefits can be found here: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good deal and love getting protection on myurchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and handle anything. It's great to have a back up plan if things go south

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 65" LG monitor, Senheiser Soundbar & Subwoofer. The entire shopping experience was made much easier and les stressful thanks to my Best Buy Plus membership and the options it provides. It gave me piece of mind. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts but already in the past 1-2 months I've earned rewards enough to cover the value of the yearly membership. It's also nice to have a 60-day return window on almost all items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mystery Rewards have been pretty good so far. The drops, while not interesting to me yet, had some decent offerings before I joined. I am hoping that some of those items, or one's similar, come around soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me $150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me 150 bucks when my laptop went on sale again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get so many good deals with this worth buying 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself on my next purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson convinced us to purchase this membership, claiming it would ultimately save us money when we purchased our new TV. And they told the truth - we were able to use the rewards money to offset some of the purchase price of a Nintendo Switch 2 a few weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyone and worth the rewards you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the My Best Buy Plus membership, and it has exceeded my expectations! The benefits are fantastic and truly enhance my shopping experience. The 2% rewards on every purchase add up quickly, making it feel like I'm getting more value with every transaction. The extended return policy is a game-changer; it gives me peace of mind when trying out new products. Plus, the free shipping on all orders means I can shop from home without worrying about extra costs. I also love the exclusive member-only offers and discounts that pop up regularly. It feels great to be recognized as a loyal customer! Overall, the My Best Buy Plus membership is a fantastic way to save money and enjoy a smoother shopping experience. Highly recommend it to anyone who frequently shops at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has stepped up in a big way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus Membership has proven to be better than any other retailer “club” and decisively so: the best. Specifically, I am not one to return items, and on the rare occasion that I do, the window to return will have closed. This is especially important in electronics, where two weeks can be too short of a period to gauge the quality of your purchase. With that in mind, and considering the cost of electronics, the membership’s accompanying 60 day return policy, limitations few and far between, has given the peace of mind that is so needed in this day and age. And I stress the peace of mind because the return process is seamless, no hassle, and most importantly, friendly. I actually feel like this is a membership rather than some artificial facsimile to further profit margins. Perhaps I am shortsighted, but so far I feel confident about joining and regardless about whether I am indeed myopic, the membership has paid for itself already via purchases that didn’t quite fit my needs but were outside the scope of the non-membership return policy. I am considering upgrading to the next level of membership when the time comes. Great job Best Buy, I am grateful for your endeavors in improving the consumer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent. I appreciate you guys for hard work for a time delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced several benefits already from my Best Buy membership. And feel relieved that I have the protection for my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and I highly recommend it to Best Buy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, this membership really fits my needs because I spend a lot of money at Best Buy. Plus, access to geek squad is also wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helped me save quite a bit on a big appliance purchase. I appreciate that the price of the member ship covers two years of warranty and saves on longer warranties. With Christmas right around the corner, the rewards points are going to help me save even more on gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the opportunity to share my thoughts on this membership. This card provides many benefits that are quite enticing for prospective members. Furthermore, the rewards program is designed to be both accessible and valuable for frequent users. Ultimately, the convenience and savings offered make this card membership a worthwhile consideration. I believe it's a good choice for those seeking value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to take advantage of the price match guarantee if our newly purchased TV went on sale for a lower price. Saved another $50!

    I would recommend this to a friend