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Customer reviews

Rating 4.2 out of 5 stars with 40955 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1012 Showing 20,221-20,240 of 40,954 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point I think the membership has been working well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Other online retaliers have better options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the extended return window. Before this program, I would purchase enough every year to qualify for Best Buy Elite Plus and that came with a "free" 45 day return window (assuming you qualified every year). I went a few years without purchasing membership in protest. What I used to get for being a loyal customer, they started charging for. I switched from Best Buy to shopping with their online competitors. Anything I didn't need same day I purchased online through other companies. I needed to make a rather large purchase for work and wanted the comfort of the extended return period this membership provided and that is why I purchased it but when my local Best Buy starting to have limited stock and a vast majority of items needed to be shipped anyway I no longer see the need to pay for a membership that comes free with their online competition. Especially if the online stores can get the goods to me faater than the traditional brick and mortor one.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership quality & support reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value worth the reassurance to me that I can rely on the Geek Squad to help when I have questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excited to have this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to sign up! Personnel at the store were very helpful! I'm happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can always make good business with Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice whenever I made my purchases all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I’ve gotten so many discounts and deals with my plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife visited recently purchased a 75 inch Samsung smart tv. The staff was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite places to go and shop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy going to Best Buy and picking up whatever I need. I always find helpful and kind employees who are knowledgeable about the products provided. It's my go to place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this awesome membership! Great purchase! I will utilize this membership! No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. I saved more than it cost after just a few purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership goes BRRRR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership just gives you really good discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the membership. when it comes to appliances, technology and essentials, I always know I getting top deals and excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No comment yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using the membership I don’t have a review rate yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special prices for members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment with special prices for members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living up to the brand name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Curated deals as per the need 2. A good balance between number of emails sharing about the member plus deals 3. Great customer support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good offers. Good service. The customer service are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love My Best Buy Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Gives me discounted pricing, lots of options, new deals constantly, and a generous return policy to ensure I love what I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself. I get it every year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars says it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the service we received from Best Buy and am more than pleased with our television. Five stars says it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We haven't used the membership yet but sure we wil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the member prices. We are going to buy a printer soon and will definitely get it from Best Buy

    I would recommend this to a friend