Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40966 reviews
(40,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Price match scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the membership, but the price match guarantee is a scam. They refused to price match a Samsung fridge I had already purchased. Ironically, I was price matching with Best Buy themselves.
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Less than 1 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 5 of one type of tv and 1 outdoor tv. They were supposed to be delivered in 2 days; 10 days later, I was told they would be here between 1-4....we waited until 7, no delivery after being called to confirm I would be here for pickup. THEY WERE NEVER EVEN IN THE WAREHOUSE TO PICK UP! Waited an additional week....no TVS. The outdoor TV was delivered 2 times....horrible damage "in shipment" both times. I ended up cancelling my order. It was the most horrible experience I have ever encountered in trying to buy in a box store locally and not on Amazon or Sam's. But, ordered the outdoor tv from Amazon, it was delivered in 2 days as promised with no broken boxes or screens; bought the other 5 at Sam's Club and no problems whatsoever.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can certainly understand how disheartened you must feel not receiving your delivery. If this happened to me, I would also be reaching out for support. We appreciate your feedback, and would like to formally document your experience. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Rated 4 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been great to have access to more sale prices
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Have not used it much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had much opportunity to use this, other than installation of my new refrigerator and dishwasher.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal .........good price.................hoood
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Mr. Ly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enrolled in Best Buy membership program has benefits.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t brag enough about this program. I mean if you had a Blockbuster membership it’s the next best thing. Extend returns also…Worth every penny! And it’s only once a year!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Just do it club
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome team of people. Very knowledgeable in their products!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not good not bad, but it can improve a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is only worth the membership if you buy too many products and more than $2000 per year, If you are a casual shopper this is NOT for you. I think they can improve the membership benefits, the deals and offers are often from products nobody wants.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Jaime. We want to thank you for being a My Best Buy Plus member. Please take the time to check out everything that is included with your membership here at https://www.bestbuy.com/plus. You would be surprised to see how much your membership has to offer. Have a great day!
Rated 5 out of 5 stars
Great Discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for decent discount on a few items. Worth it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love our membership worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the value of this membership. Beneficial definitely
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good to know…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t make a lot of electronic purchases but it is good to know you all have our back if needed
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is a great thing to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great deal to have. Plus you get discounts on other merchandise. It basically becomes free.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Loving this membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best deals for the best price! And amazing discounts!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love my membership..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the perks point and recognition.use it frequently
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great benefit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been of great value to me thus far. No regrets purchasing!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech mention it would probably take a week or a little longer to fix my phone. I was super amazed in how in less then 48 hrs i had my phone back. Amazing!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience in handling the queries and got good support from customer care representative
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Potential value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that there’s additional discounts. I haven’t used enough of it to off set the cost of membership yet. Giving this a try for a year to see if it’s worth it. So far I’ve saved $19!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Uust buy this, it will pay, almost guaranteed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to save hundreds getting price matches and i repacked a tv and got a different 1 with no problems what so ever. 1 of the best things Ive ever bought!
This review is from Yearly Membership
I would recommend this to a friend
