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Customer reviews

Rating 4.2 out of 5 stars with 40967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1047 Showing 20,921-20,940 of 40,967 reviews
  • Rated 5 out of 5 stars

    Worth it for switch games and currency deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my $15 certificate and it works and the buy 2 get one free switch games preorder is worth it plus 15% off on currency cards is worth it since GameStop doesn’t do the monthly $5 coupon anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is great, even if I have to wait . I haven't used them as much as previously, but I intend to take full advantage of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself a bit like amazon prime and every once in awhile gives gift cards if you spend a certain amount. If you only shop 1-2x a year then its probably not worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Poor communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I would get 10 % off if I purchased the BEST BUY PLUS card. Wasn't going to do it but the clerk talked me into it. She said I could pick either the 12 month free financing or 10% off that I could apply to the credit card and would go to the computer. Multiple phone calls and trip of 100 miles to get this corrected and it didn't happen. Very unhappy!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience, BarbaraJ. It seems that you are referring to our My Best Buy Credit Card found here: https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was done great. Had no isues with anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but also a trap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s useful, but shouldn’t be a trap. Give your members the ability to opt out of auto renew. If your services are good, they will stay. I believe the membership is beneficial, but I have made myself a calendar reminder to call and cancel for this very reason.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No true experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really used except to get extended return period on our purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership provides extra savings and gives you more time on that tough decision to keep or return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the tech to haul away the old freezer they didn't do that no happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is courteous and helpful. They take time listen and explain. I’m very happy with their service and would recommend them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far glad I signed up. Have saved more than i paid on member exclusive discounts. So if you buy occasionally from best buy, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy it :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's a great membership it's give you great discount every week and it's give you two months returns in every item you buy and so much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great to have. Knowing you have unlimited customer service support and having that extended warranty is a real peace of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is confusing, too many notifications on a daily basis and was told i would get a notification if the item i purchased went on sale for less than my cost. That has not happened. Membership was a waste of money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, EmilyJ! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Trying it out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really had a chance to really use it. However they do run some deals every now and then with amazing pricing. I am looking forward to being able to take advantage of these deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with higher purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it’s an offer to purchase this, it gave discount that go to my product even cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gone above and beyond with this membership. It’s of true value. It’s a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of benefits. My favorites are extended return window, exclusive access to high demand items, and exclusive sales. Great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to get more discount and coverage for the computer that we bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have to help out when a issues arise.

    I would recommend this to a friend