Customer Ratings & Reviews

My Best Buy Plus has been a good membership so far. I like the exclusive member discounts, extended return period, and access to special offers. The savings can make the yearly membership worthwhile, especially for someone who shops at Best Buy regularly. The benefits are easy to use, and I would recommend it to frequent Best Buy customers.

Save more and get more with your My Best Buy Plus™ membership. Unlock your exclusive member prices on thousands of items every day. Continue getting exclusive access to sales, events and products. Keep receiving your tech fast with free 2-day shipping with no minimum purchase, and extra time to decide if it’s right for you with 60 days for returns and exchanges on most products.

This membership is an absolute no-brainer for anyone who buys tech! The exclusive member-only discounts are massive and saved me more than the yearly fee on my very first purchase. Having an extended 60-day return window gives me complete peace of mind when testing out new gadgets. Plus, the free 2-day shipping with no minimum order is incredibly convenient. If you shop at Best Buy even just a few times a year, this membership pays for itself immediately. Highly recommended!

Really like to pitch your quality and sound is great. The insulation went really well by the geek squad and we were pleased by that also. For the first two weeks, I've had no issues no problems and I've enjoyed it immensely. The sales representative at our Best Buy was very knowledgeable about the TV and helped me make the right choice. I would recommendthat representative any time I could.

I love this membership because it provides exclusive deals on all of my favorite products. I am able to see first hand what I can save!

If you're someone like me that does like electronics and all that gizmos and gadgets but doesn't always buy him constantly but you want those extra perks of those little bit of discounts of just a guarantee that the items you want when you go to look former there I definitely recommend picking up the membership this thing is coming clutch more times than I can count

I highly recommend everyone join the Best Buy membership. The staff in person are very knowledgeable and helpful and the discounts on line are great! Thank you geek squad! Anything I have needed in the past or now, if the store did not have it... they would order it for me.

Bought a new FitBit. So far so good. Returned the previous one (FitBit 3) that was bought a month ago and it stopped charge. That was disappointing.

Seems like all our major appliances are breaking at once. My Best Buy Plus really simplifies identifying worthy replacements, purchasing and getting them delivered efficiently and quickly and at a reasonable price. Cancellations and refunds are easily accomplished as well.

There was some trouble and a long phone call trying fix a color mistake. I had to buy a whole new computer on top of the first purchase. Overall, the laptop is good and I am happy with it.

I purchased my Plus membership a couple days prior to making a major appliance purchase at the suggestion of the representative that helped me later make my purchase. Of the washer and dryer combo set, the washer was defective, despite running it through the Quick Cycle by the Geek Squad installation crew. Called to arrange a replacement and was told that my purchase was not made as a Plus Member. The computer had a bogus account w an email that I never had. Tried to straighten the issue out w the representative who became belligerent and rude informing me I was “NOT A PLUS MEMBER”! I wasted over an hour and half waiting for that representative to finally take my call and then get into an argument over my membership. I was verbally providing from the email I received from best buy confirming my membership! It took 3 days w two more calls to Best Buy, to finally get this mess straightened out!!! Very Angry and annoyed that it took several hours on the phone w Best Buy. In the end, everything turned out okay and the defective washer was replaced. Plus Membership is probably worth the cost but there was absolutely no excuse for Best Buy to have such a major account computer screw up since I’ve had my account for over 15 years! My time is money and I deserve compensation for this inexcusable situation!

I’ve really enjoyed my Best Buy Plus membership, so I was happy to let it auto-renew. The member discounts alone have already saved me money throughout the year, especially on tech accessories and larger purchases. I also appreciate the fast shipping, exclusive deals, and the peace of mind that comes with extended return windows. The membership has been easy to use and definitely feels worth the cost if you shop at Best Buy regularly. Overall, it’s been a convenient and valuable experience, and I plan to keep using it.

I recently became a Best Buy My Best Buy member and purchased my Nikon Z5 camera, NIKKOR Z 24-200mm lens, and SanDisk Extreme Pro 128GB SDXC card, and I couldn’t be happier with my experience! Seamless Shopping Experience From browsing online to checkout, Best Buy made everything easy and convenient. As a new member, I enjoyed personalized offers and clear product info that helped me choose the right gear for my photography needs. Nikon Z5 + NIKKOR Z 24-200mm Lens This camera and lens combo is outstanding. The full-frame sensor delivers crisp, vibrant photos, and the 24-200mm lens gives amazing versatility — from wide landscapes to close-up portraits — all in one lens! It’s ideal for travel, events, and everyday shooting. Great Member Benefits Being a My Best Buy member has already paid off — I received rewards and discounts that made the purchase even better. The customer service was friendly and helpful when I had questions. I’m thrilled with both the products and the Best Buy experience. From quality gear to smooth service, everything exceeded my expectations. Highly recommend Best Buy for anyone looking for great products, excellent service, and a membership that adds real value.

This is a great service if you are purchasing a mac book or another expensive product. it has an extended warranty and loyalty pricing on products which is great that it caters to loyal customers.

I’ve had a very good experience with the Best Buy membership service. The benefits are useful, especially the discounts, special offers, and faster support. It makes shopping easier and gives extra peace of mind when buying electronics and other products. Customer service has also been helpful and responsive whenever I had questions or needed assistance. Overall, the membership feels worth it and adds a lot of value for frequent Best Buy shoppers. I would definitely recommend it.

TV is quite good for the price. Panel is bright and clearly visible even in my living room during the daytime with windows open. Panel does have a good amount of warping present on edges of screen but most TVs do especially around this price point

It costs $49.99 a year, but I’ve already saved more than that just from the member-only deals. I got a great price on a laptop and even saved money on headphones and accessories I was planning to buy anyway. The discounts pop up more often than I expected, so I don’t have to wait for Black Friday to score a good deal. The free two-day shipping with no minimum is a huge win. I’ve used it for smaller things like HDMI cables and controllers, and they show up super fast with no extra fees or hassle. The extended sixty-day return policy has also saved me once or twice when I wasn’t sure about a big purchase. It just takes the stress out of buying tech, which I really appreciate. I also love that members get early access to sales. I managed to grab a TV before it sold out, and that pretty much sealed the deal for me. Shopping online feels easier too because checkout is quicker and I get special offers that fit what I’m actually looking for. All in all, My Best Buy Plus™ just makes shopping smoother and cheaper. If you buy a few things from Best Buy each year, this membership is a no-brainer. It basically pays for itself, and the perks make it feel like you’re getting VIP treatment without paying VIP prices.

Easy so far, quick. I haven't had any other memberships, so we will see. It helps that the store is only 8 miles from my home

Straight truth review, do not purchase the membership if you only go to best buy once or twice a year, but with that being said lets say the purchases you make those once or twice a year are big apliances or even pricey technology then the membership may be very useful, but plan your purchases if you need the item now and Black Friday or Christmas or whatever discount holiday is coming up then with the membership they will reimburse you the difference of the sale for your already purchased item. Now myself I do not shop best buy a lot maybe 3 times a year. But last Christmas my daughters asked for an Ipad so we went to Best buy I found the one she asked for, we also decided to purchase a new phone for my other daughter we bought the iphone 12 it was on sale, i also bought 2 sets of air pods so roughly $1300 purchase i was offered the membership paid $50 i think for it this was literally on Christmas Eve, the associate explained the new iphone would be released later the next month and usually they will put the older ones on sale and showed me how to use the app to even get an alert when price drops ect. Ok in March my husband purchased me a new phone. A month later we had some unexpected home repairs so I said i can wait for a new phone this was more important. Well looking at reciept I realized my husband had bought and had in his name so I went on their customer service chat and the associate said that I do have the membership but this purchase wasnt made on my account so they couldn't refund. Ok so I had I decided to just drive to best buy return and ask about a refund and see if tbey could add the purchase to my membership because it does allow more return time then just regular accounts. The store manager came over i explained everything. I showed him the reciepts and he pulled up my account and I was nervous or just thinking theres nothing they will be able to do well i was wrong. He proceeded to then hand me a full refund, and then said i also noticed on your receipt for the best buy membership you had also purchased an ipad it has actually dropped $200 dollars, and the iphone $150, and the airpods are only $20 dollars cheaper this week only so with my permission he could reimburse me the difference back to my original payment, you can only get the price difference on the items once and I said yes please he then gives me a new receipt, and told me $395 would be going back on my card within 1-3 days. So helpful and i was very thankful i went ahead and purchased the membership because somtimes unexpected costs can be stressful and i would not have been able to return the 1000 dollar phone since I only had phone 16 days and there policy is 2 week warranty, and added bonus that day an extra 390 for the other items i had purchased were not dicounted and did everything in 5 minutes. We left and the reimbursement payment actually was in my bank about 2 in half hours later(that is based on what bank you have) so yes this membership was 50 and the way I looked at it was it 50 , but I knew with new iphone being released it would be beneficial to get sale price and i wouldnt have to wait too long. But what I got from the membership was much more, the app is easy to navigate and see you account and contact customer service online(even though the representative was bot able to help me online they advised me to go ahead and go to the store they couldn't promise they would be able to add the purchase to my original account but they could help me more in person. I think it is worth it, just remember to purchase it when buying higher priced electronics or appliances or phones. I wouldn't go and buy a Playstation video game only and purchase it then or cell phone case lol you understand what I am getting at.

Love how easy it is to sign up for the membership. I like that I get to know information through the emails. I like the free 2 day shipping with no minimum purchase required, exclusive member only pricing, the 60 day extension for returns or refunds, and the priority access to sales. The free 2 day shipping without a minimum purchase limit pays for the plans on it's own.