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Customer reviews

Rating 4.2 out of 5 stars with 40935 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 40,935 reviews
  • Rated 5 out of 5 stars

    Best Buy Plus Membership: Great Savings and Fast S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Plus Membership is absolutely worth it! The exclusive member pricing alone has saved me a ton on items like Sony XM5 headphones and video game accessories. I also love the free 2-day shipping—it’s super reliable and fast. The extended return window gives me peace of mind, especially during the holidays. It really feels like Best Buy rewards loyal shoppers with genuine value. If you shop there even a few times a year, it more than pays for itself. Highly recommend it for anyone looking to get more out of their tech purchases and save while doing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for great bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service for great even though the product was not very well and it had to be returned but customer service was awesome concerning the membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership was worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership let me exchange my purchase when the product went on sale a few weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and honest company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was extremely nice, helpful and knowledgeable on the laptop that I was looking for. I always come to best buy when it comes to my electronics that I purchase. Best Buy honors their warranties and also helps when the warranty expires. I trust Best Buy and will always come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What are you waiting for?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits were a true value for our family! We were able to secure a great deal at time of purchase without worry about a price drop in the near future. While we kept all three purchases made (appliances and laptop), knowing we had up to 60 days to return if there were any issues was a huge weight lifted off our shoulders. We still have a full year of membership to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this is the best option that Best Buy have !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja expresso pro series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG this is the BEST machine out there at the price point and beyond! I absolutely love it. It's has so many options and I've used them all including making chocolate expresso martinis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product helps to save on purchases and allows you to be closer to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 Inch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size and picture of our new TV great quality for the price we paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, not incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting, not bad but not super worth it for me personally.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for frequent shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool to see there's some better prices for members. It saved me $100 on my lightsaber so far so it's already paying off! I would say it was worth the purchase for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better service Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of purchase during my purchase period, but found it difficult to obtain services needed afterward. I live a distance and needed some technical help and had to drive to the store and wait around until help was finally available. Normally, I purchase from Apple directly and had not experienced this challenge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good agent Rick but he forgot to give me some info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture very clear but first shipment had to be replaced second tv so far is good

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello and thank you for your review. We're glad that you were able to get your TV replaced. If you are ever in need of assistance, please reach out to our team on social media with a message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We enjoy our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this. I have received 3 refunds for product prices dropping. It was great! Very fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership made me Rich !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this membership has MORE than paid for itself, and I look forward to using it even greater this year..... I bought a New Smart TV and a $49 membership. So far, I got $50 off the TV, got $25 for a price decrease, got $55 bonus for spending over $300, got another $5+$5($10total) and am scheduled to get more cause I used the Best Buy Credit card. I needed the New TV, saved $50 & put around $90 back in my pocket.... Who could complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind and savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a good experience with this membership. This membership actually saves money, and the extended protection and support make a huge difference. It's reassuring to know help is available when something goes wrong; instead of dealing with extra costs later, i got this when i purchased my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this membership every time I go to Best Buy and honestly Best Buy has some of the best help and tech support. I love the added benefits that come with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'Awesome Benefits'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited that I purchased the Plus Membership when I purchased my new Macbook computer....being a member has allowed me to utilize the benefit on several occasions. Appreciate the fact that the salesperson let me know about the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the My Best Buy Plus™ membership for a while now, and overall, it's been a good value depending on your shopping habits. The main perks like free 2-day shipping, exclusive member pricing, and extended return windows make a noticeable difference, especially if you shop at Best Buy regularly. One of the most useful benefits for me has been the exclusive access to member-only deals. I've already saved a decent amount on some larger purchases I was planning anyway, which helped justify the annual cost. The extended return window also takes some pressure off when making higher-ticket purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the perks you get with this membership. It definitely pays itself over time.

    I would recommend this to a friend