Customer Ratings & Reviews

Very excited that I purchased the Plus Membership when I purchased my new Macbook computer....being a member has allowed me to utilize the benefit on several occasions. Appreciate the fact that the salesperson let me know about the savings.

I like the perks you get with this membership. It definitely pays itself over time.

Purchased the Best Buy Plus program and it did not disappoint! Both items went on sale shortly after purchase and my local Best Buy customer service representatives quickly and easily refunded my credit card for the difference! That was amazing and I’m thrilled to have gotten these items at such a great price! Spending the extra $50 fee up front was well worth it for me in the end.

Great screen, great costumer service, great overall experience

the gift card would be nice to have for the store.

Convinced with credit card to offer great pricing and financing.

Great program for customers, between deals and pricing you get with the membership it is a great value for the money.

I purchased the membership as I was getting ready to do a renovation in my home and needed new appliances. however, with the refrigerator freezer that are separate units that I purchased was a complete debacle. I waited four months for the refrigerator to come as the first one was damaged the second time of shipment came but the delivery guys from the first delivery wrote in their paperwork that I needed a freezer, that was returned then I had to wait another several months to get a refrigerator. Then the receipt got pushed back. Then pushed back one more time and then finally I received my refrigerator but now the problem was is no one at Best Buy or through geek squad or the company that Best Buy uses knew how to marry the two refrigerator and freezer together so that it did not overheat. It has now been a little over 4 month so I returned the refrigerator freezer and bought it from someone else that had a competent technician who knew how to marry the two correctly. I also purchased an oven microwave combo, a gas cooktop as well as a hood range over the cooktop and paid the extra for installation because they needed to drill into tile for the hood. Again the people that Best Buy uses came and told me that I would have to pay hundred dollars per hole that they drill into my tile and I told them no way I’m not willing to pay that, then they got on the phone with their manager. The manager said OK $50 for every hole and I said no I paid extra for the service knowing that it has to be drilled into the tile they said well then the only way that they’ll do it is if I sign a waiver that if they crack the tile that it’s on me that they’re not responsible for it and I told them no, and the technicians literally grab their stuff and walked out. I ended up paying $100 more for my contractors to put in my oven. Microwave my cooktop as well as my hood.

This membership is excellent. We use it the same day we bought it and use it two more times following days to help gain knowledge of the product we bought.

I know that if I need it….it will be there for me!

If your technology needs are continuous, the Plus Service offers clear benefits. Enroll today to access better deals and added value.

I purchased a washer and dryer. Upon completion of the sale, Dan, the sales rep, informed that if there was a lower price within two month period that I could call the 1-800-BestBuy line. The person at that number was unable to assist me due to a gliche in the system and instructed me to return to the BestBuy store for assistance. I did visit the store, spoke with Dan and he remembered me. He immediately took care of the situation by calling a Supervisor, Michael, over to assist with the transaction. Because of the excellent customer service and high level of professionalism shown by both, I will be returning to BestBuy in July to make further purchases for my family. I, also, recommended that one of my sisters purchase a washer along with the membership. She was extremely pleased with the service she received from Dan. We are both pleased with the products we purchased as well. We checked other appliance retailers and found that BestBuy offered the better deals. Thank you, Dan, Michael, and BestBuy. See ya’ soon.Linda

The membership is an absolute must buy. During the blck Friday sale, my laptop price went down by 200 and since I had the membership I could trade it in and get the price back. Its an absolute beast.

Best Buy is my favorite place for appliances. They're friendly and trustworthy, their prices are fair, and when you ask questions about a product, if it no longer works, they either replace it or give you your money back.

Best Buy's Plus membership is truly exceptional, and it's an investment that pays off in numerous ways. As a member, you gain access to a plethora of exclusive benefits that help you save money and enhance your shopping experience. Firstly, the free shipping on all Best Buy purchases eliminates the worry of additional costs, allowing you to shop conveniently from the comfort of your home without fretting about delivery charges. The 24/7 dedicated customer support ensures that you receive prompt assistance whenever you need it, making the shopping process smoother and more enjoyable. Moreover, the membership entitles you to member-only deals and discounts, giving you access to significant savings on a wide range of products. Whether it's electronics, appliances, or gadgets, Best Buy's Plus membership ensures you get the best possible prices. Additionally, the extended return and exchange period grant you peace of mind when making a purchase. You have more time to test out products and return or exchange them if needed, without any hassle. Best Buy also offers exclusive access to special events and early access to sales, letting you snag the hottest deals before they become available to the general public. Overall, Best Buy's Plus membership is a fantastic money-saving option for tech enthusiasts and anyone looking to enhance their shopping experience. With its numerous perks, you'll undoubtedly enjoy the benefits and find yourself saving money in the long run.

Large screen, easy set up. Holds the charge a long time

Very valuable and happy to have it. Its a relief knowing that if something happens to my expensive purchases, they will be covered

Perfect in every way. Get one today. We are so glad we did.

I do not buy products offered by Best Buy very often. However, the little that I did, my BEST BUY plus is excellent and worth it! I highly recommend it to those who are making large or regular electronic purchases. It offers significantly better prices and services compared to its competitors, including Amazon.

get your self a bust buy plus membership you wont regret it. best deals and save money while your at it ! thank you best buy