Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40941 reviews
(40,941 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Pays for itself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pays for itself with member pricing discounts on large items - highly recommend!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Has come in handy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed using the Best Buy Membership and the extra perks that it allows.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good to have for returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is probably worth getting for the return policy extension. Personal experience is that an open box monitor I purchased is not performing as expected. As I did not have the "paid" membership yet the option to return fell outside window. Lesson, Probably worth having is you are buying electronics that you need for work or other enterprises.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Mrs. Mattson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what I purchased and will be discontinuing soon
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Its more than membership. It's piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a Lenovo all in one pc and it's fantastic,easy to use and has a great picture. It's perfect for my needs and my best buy membership definitely made this happen. Thanks Best Buy.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plus membership
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the return but I am reaping the rewards and enjoy it very much!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong with this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For big purchases, this is a no brainer. For 50 you protect yourself for potentially hundreds and it allows for more swapping freedom in a 60 day window.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently signed up for the Best Buy Plus membership and have been really impressed with the overall experience. One of the biggest advantages is the exclusive discounts on a variety of products, which have already saved me a lot of money on my tech purchases. The free shipping benefit is also a great perk—it's fast and reliable, so I never have to worry about extra costs on delivery. What I especially appreciate is how the membership gives access to early sales and special offers, which makes finding deals even easier. The service has been hassle-free, and I feel like I’m getting great value, especially with the frequent deals on electronics and accessories. Overall, I highly recommend the Best Buy Plus membership if you shop at Best Buy frequently—it’s definitely worth it for the discounts and added benefits.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you shop here at all, this membership is more than worth it! I’ll probably be upgrading to the highest tier soon
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely get this membership for 60 price match!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This membership pays for itself very fast! A lot of things i buy at best buy go on really good sales all the time!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
New member,who is satisfied so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been a member long,I bought a refrigerator from Best Buy outlet,Bowie,Maryland.I must say everyone was very helpful and accommodating.The manager Adam,I think his name was,very knowledgeable and personable.I thank the employee,had to bring frig. Back,too large,Adam was very helpful in the process.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Train staff for giving proper suggestion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear about these issues you had with the trim kit that you purchased. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 3 out of 5 stars
The over the stove hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three cancelations by company finally had installed. Was very close to go to returning and going elsewhere
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback as a My Best Buy Plus™ member, DONC! Getting a new appliance is meant to be exciting. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance.
Rated 5 out of 5 stars
Samsung UHD79
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great idea cuz I give you two months to price match the product you buy if anybody else comes up with a better price they match it
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has real value. I didn’t know I need it, turns out I used it sooner than expected. Rep was knowledgeable.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Good enough.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are used to buy frequently in Best Buy, this could save you a little bit of extra money.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
BB+ subscriber
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It comes with perks for lower prices for select items.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value, always worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus is worth it if you shop there even a few times a year. The free shipping with no minimum and extended return window are the biggest perks, especially for electronics where flexibility matters. Member-only pricing can lead to solid savings!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I have unlimited geek squad and your employees customer service is wonderful
This review is from Yearly Membership
I would recommend this to a friend
