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Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 40,941 reviews
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself with member pricing discounts on large items - highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has come in handy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using the Best Buy Membership and the extra perks that it allows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have for returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is probably worth getting for the return policy extension. Personal experience is that an open box monitor I purchased is not performing as expected. As I did not have the "paid" membership yet the option to return fell outside window. Lesson, Probably worth having is you are buying electronics that you need for work or other enterprises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Mattson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I purchased and will be discontinuing soon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its more than membership. It's piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Lenovo all in one pc and it's fantastic,easy to use and has a great picture. It's perfect for my needs and my best buy membership definitely made this happen. Thanks Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Plus membership

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the return but I am reaping the rewards and enjoy it very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big purchases, this is a no brainer. For 50 you protect yourself for potentially hundreds and it allows for more swapping freedom in a 60 day window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the Best Buy Plus membership and have been really impressed with the overall experience. One of the biggest advantages is the exclusive discounts on a variety of products, which have already saved me a lot of money on my tech purchases. The free shipping benefit is also a great perk—it's fast and reliable, so I never have to worry about extra costs on delivery. What I especially appreciate is how the membership gives access to early sales and special offers, which makes finding deals even easier. The service has been hassle-free, and I feel like I’m getting great value, especially with the frequent deals on electronics and accessories. Overall, I highly recommend the Best Buy Plus membership if you shop at Best Buy frequently—it’s definitely worth it for the discounts and added benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop here at all, this membership is more than worth it! I’ll probably be upgrading to the highest tier soon

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Definitely get this membership for 60 price match!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This membership pays for itself very fast! A lot of things i buy at best buy go on really good sales all the time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member,who is satisfied so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been a member long,I bought a refrigerator from Best Buy outlet,Bowie,Maryland.I must say everyone was very helpful and accommodating.The manager Adam,I think his name was,very knowledgeable and personable.I thank the employee,had to bring frig. Back,too large,Adam was very helpful in the process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Train staff for giving proper suggestion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear about these issues you had with the trim kit that you purchased. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    The over the stove hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three cancelations by company finally had installed. Was very close to go to returning and going elsewhere

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, DONC! Getting a new appliance is meant to be exciting. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Samsung UHD79

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great idea cuz I give you two months to price match the product you buy if anybody else comes up with a better price they match it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has real value. I didn’t know I need it, turns out I used it sooner than expected. Rep was knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are used to buy frequently in Best Buy, this could save you a little bit of extra money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB+ subscriber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with perks for lower prices for select items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, always worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is worth it if you shop there even a few times a year. The free shipping with no minimum and extended return window are the biggest perks, especially for electronics where flexibility matters. Member-only pricing can lead to solid savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have unlimited geek squad and your employees customer service is wonderful

    I would recommend this to a friend