Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40947 reviews
(40,947 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I Like the 60 day return window, but wish it came with more benefits. I have yet to find anything I’ve wanted with the special member sales.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Initially doubtful, then wonderfully surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly thought I was being upsold when I got my laptop at MSRP, but considering if was like $50 I thought why not, I just got my tax refund if it helps this guys numbers then it's all good. However, the following week I was able to get a retroactive price match on my item since I was in the 'return policy' date range, which saved be $426!!! Absolutely crazy, so since then I've been watching the membership exclusive deals and to see if I can get a good bargain. Would reccomend to my friends who also frequent best buy as one of their 'happy places'
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently went to your stores in Augusta, Maine and Portland , Maine in an attempt to purchase a new Subwoofer. I was initially told in Augusta that Best Buy had none fore sale. When I commented that the store website had stated that they did have units for sale the salesperson immediately Stated, after consulting her phone, that yes indeed they did have some available. I then asked her if I would be able to hear them, she said yes. When I arrived at the area in the store where they were located only two of the displays were working. Another salesperson told me that I wouldn't be able to have them demonstrated, but I could still buy one. He was corrected by another worker who said all he needed to do was to alert their IT person to come over to help. That worker came to fix the display, but I was told it would take 15 minutes to reboot. I came back and that display was now working, but I went to another one and it was not. Since I had now spent over an hour of my time, I left without purchasing anything. A few days late I went to the Portland store thinking I would be able to find working displays. They too could not demonstrate all of their models due to displays which were not working. Again I was told I could still buy one of their subwoofers. At both locations, salesmen had to search their phones for simple questions I asked regarding the equipment in the area of the store in which they worked and were supposed to have expertise. I can search the web also for information. What someone needs is the ability to converse with another person with knowledge of the equipment to render opinions and reasons why a purchase of specific units should be considered. I am astonished that in both experiences, salesmen thought that I would make a purchase of an expensive piece of audio equipment without being able to listen to them. I subsequently made my purchase at another retailer. All this being said, I wonder of the advantage of owning a membership at your chain and unfortunately, cannot clearly see one.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your experience in store with demonstrations and lack of information on subwoofers can be difficult. We would be glad to further notate your concern and research any solutions that may work for you if you would like to reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 3 out of 5 stars
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depends how much of tech products you use on a daily basis
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Best deals ever!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the deals I get and how nice everyone is! Please consider buying it as it is very helpful and give extra time when busy!!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Almost a great deal! Almost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Potentially a great deal! But I want to see updates on the deals I get with this plan to justify the costs - member only discounts, etc. They don't send out emails enough to push the advantages. Email is cheap! Draw us into the store and show us why we should buy from you. Marketing 101.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great if you’re on the fence about a product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you make a lot of purchases at Best Buy, I think this is a very very useful membership to have to give you an extended amount of time to determine whether or not you actually need whatever bit of technology that you just purchased. I will admit that most other retailers do have a better return policy and they don’t make you buy a special membership to extend it so there’s that. But considering that there are some things you really can only buy at Best Buy immediately, It’s a very useful membership. If you have the money, you should go ahead and buy the more expensive version of the membership because it actually comes with protection for your devices and this one basically just allows you to return things for up to two months.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Comes in clutch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's membership is fire! Got a year's worth of deals, free shipping, and tech support. Worth it for the discounts alone. Upgraded my gear and saved big . Highly recommend for tech lovers and gamers. Simple and sweet deal.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price! It's works great with my tv.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our members ship we used all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership always gets us the best deal shopping at Best Buy is the best thing
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership has been a great value so far. The exclusive member pricing helps save money on tech purchases, and the free shipping makes online orders easy and fast. Having extended return windows and access to Geek Squad support adds real peace of mind. If you shop at Best Buy regularly, this plan quickly pays for itself.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It wasn't free due to my purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was tricked into purchasing this by being told it would be free with my purchase. However i was charged for it. And given 2 $25 vouchers to spend on additional products. I have not needed this at this point, so have no further review
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
my Best Buy plus is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We feel this is a great value, given the coverage and benefits it provides, especially getting extended protection plans on our items. We have sworn off Lowes and Home Depot as we've had deliveries from them with damages, troubles, etc. as they 3rd person their deliveries.... never again. We are sticking with Best Buy as the delivery was wonderful , no damage, and their own people delivered
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
BEST BUY ROCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value being a Best Buy member plus I received so many great discounts. It’s my favorite place to shop. I recently purchased a ring camera for my son and because I’m a member plus I got a $70 discount. I have purchased many TVs and many other numerous items.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worth it if you shop at Best Buy a lot like myself. The little perks (60 day return) adds a huge peace of mind to purchases, and the member exclusives are great.
I would recommend this to a friendRated 3 out of 5 stars
My Best Buy Plus™ - Yearly Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn't have to pay for this service just to guarantee the best price on an appliance.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We understand your concern. You don't have to buy a membership to get the best price. I Have provided our Price Match Guarantee below. https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
Rated 5 out of 5 stars
Love the In-Store support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy staff is helpful in answering questions and supporting us.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Buying Peace Of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only just purchased this membership as a type of warranty to go along with a printer that I bought at Best Buy. I hope that the unit I bought will be a quality piece of equipment and the beauty of this is that if something does go awry I can rest assured that Best Buy will have my back.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your feedback, Centurion! In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you ever need help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help!
Rated 5 out of 5 stars
We love this Best buy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased the iPad Pro M4, and it has exceeded all my expectations! The M4 chip is incredibly fast, handling everything from multitasking to high-end graphic design with ease. The display is stunning—vivid colors, incredible detail, and buttery-smooth refresh rates make it perfect for streaming, gaming, and creative work. The build quality feels premium, and the battery life is outstanding, lasting me all day even with heavy use. Pairing it with the Apple Pencil has transformed how I take notes and sketch, and it’s responsive with zero lag. This iPad is truly a game-changer for anyone looking to elevate their productivity or entertainment experience. Highly recommend!” Feel free to customize it further based on your experiences!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy yeary membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it because i can get access to exclusive merchanide first
This review is from Yearly Membership
I would recommend this to a friend
