Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40962 reviews
(40,962 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Access better prices and incredible benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tech store's annual membership has transformed my shopping experience. With exclusive access to innovative products and significant discounts, I feel like a privileged member. The convenience of renewing once a year simplifies my life, allowing me to constantly enjoy the latest technologies. Additionally, the excellent customer service has exceeded my expectations. With every purchase, I feel like I'm investing in a superior experience and my own technological satisfaction. This membership is not only a financial savings, but an open door to a world of exciting technological possibilities. Each transaction is an opportunity to discover new offers and improve my digital environment. In short, my annual membership has taken my relationship with technology to the next level, providing me with tangible benefits and a constant feeling of being one step ahead in the ever-evolving world of technology. Only 49 dollar you can used your membership for Access better prices and incredible benefits
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me some money. Got it when buying a laptop. It’s been over a year now.
I would recommend this to a friendRated 5 out of 5 stars
New to BestBuy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for free and will try it out! I definitely think it was worth the promo!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great good prices and values good customer service and the manager at the store named Maria is the best you have she helped with a major problem and got it taken care of
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Win win win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing to say until I win it first. My chances are rares
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
In joy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended my a staff member to get it and it really helps out a lot i got the new s26 ultra for cheap using this membership
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving two stars based on the terrible experience in the store and charges we weren’t informed of. We went to one location to purchase my son a computer for school or told do we want to add this or this but we’re not told the correct prices come to find out the virus protect protection we added was an extra $150 That we didn’t notice till after the fact. They were out of stock of one item so we drove 30 minutes to another location and waited an hour. When we got home, the monitor was not compatible with the computer even though they were sold as a set so we drove back to the first location to return the monitor and buy a second one. Drove back home 45 minutes And attempted to put it together again just to find out that the computer had multiple pieces that you had to put together yourself, which is very bizarre. I’ve never had this happen before. We attempted to call geek squad, and tech support several times before finally getting a hold of someone who told us to go back to the store and they would put it together for us. So we are now on our fourth trip back to the store in which they tell us the person on the phone didn’t know what they were talking about, but they will go ahead and set everything up for us so that it wasn’t a wasted trip. We get home to find out that the second monitor we have gotten is missing The cord. Five trips and several extra hundreds of dollars that we didn’t intend on getting are now wasted because multiple employees did not know what they were talking about or misinformed us. At the second location, we asked multiple questions and it was clear. The employee had no idea And just said well you can keep walking around and look and see you whenever you’re ready to check out let me know.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with purchases and return trips to the store can certainly be difficult. You could certainly reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . Please note that this review is based on your thoughts or concerns on the My Best Buy Plus membership.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale not a bad deal. Occasional discounts are a plus
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love the membership, I use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is real, the prices with it are lower, the equipment with excellent quality and I like the peace of mind of having protection plans in my purchases. 100 percent recommended
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
VERY HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great very easy to use I love it I recommend everyone to get one
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love being a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership as I move back and fourth to California and Texas and sometimes need to make returns this gives me a long enough period where I can return stuff and even find good deals so far this year I have saved about 200 dollars just having this membership
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value and peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus membership has been an excellent value. I enjoy member pricing, fast support, and the peace of mind that comes with protection on my purchases. Highly recommended.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Card Always Comes in Handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great store to have a credit card with. They have everything to electronics, appliances furniture, etc.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership for the holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can see my membership paying off by Christmas 2025. I bought it less than a month ago and Best Buy is already sending me early bird special offers on the appliances I have been looking at. Something’s telling me that Moma needs a new LG stove, refrigerator and dishwasher for Christmas 2025!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The best membership I've ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I had a great experience. Everything was handled professionally, communication was clear, and the process was much easier than I expected. The benefits are extensive and the guarantees are excellent. I highly recommend this product.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
100% worth it, for over 10 years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this membership over 10 years. And I own only a phone and computer but it covers so much more and it is still worth it to me. I mostly love calling best buy with my laptop issue and they fix it right in my own home while i sip my coffee. They link onto your computer and I cannot guess how many times I have used this resource. Friendly , Knowledgeable Geeks are all I have ever experienced. I know that sounds sappy , but it is true. 100% true.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
John c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet had a problem with any items that I have brought also. I just showed up the Geek Squad. They took care of me, no problems. They did not make me make an appointment. They just took care of me right on the spot. I love it.I will do it all again john c
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tldr; "tbh its a great value for frequent shoppers" I’ve been a My Best Buy Plus™ member for a few months now, and overall, it’s been worth it. The exclusive member pricing on select items has already saved me a good amount of money - which combined with the frequent purchases out of nowhere with my girlfriend, makes it an amazing perk to have. If you shop at Best Buy more than a couple of times a year, it pays for itself quickly :)
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sadiq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The prices are reasonably fair. Product availability is perfect.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
membership great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value of the membership is worth the approximately $50 and you get more than that in rewards back if you spend enough.
I would recommend this to a friend
