Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40782 reviews
(40,782 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
I mean theres deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service person got me with this Me and my daughter went there lookin to get a prismatic pokemon etb since all these scalpers are reselling for rediculous prices he stated customers with the yearly memebership get priority pre order for an etb im guessing he lied because ive received no notifications for it so for what its worth guess its ok.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .While our My Best Buy memberships do include access to certain special sales events, the membership does not include priority access to new releases. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 4 out of 5 stars
My best buy plus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used the service yet. The washing machine is functioning properly that was purchased.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It's a good membership if you use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like a good deal but I'm already using a subscription like Amazon Prime, so I'm not sure where I'm getting any deals from this one since I'm limited to electronics and appliances. This came as part of a promotion to purchase something else, buying the Plus membership, which brought down the price of the item I was buying, but now I'm temporarily locked into a subscription for both things until I cancel, and I'm not a fan of subscriptions.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Made my phone buying experience much easier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store to purchase an unlocked phone. I originally thought I'd just take it and do the backup and data transfer with activation myself. And wow am I glad I didn't. Had some issues that were taken care of by the staff in store only because I purchased this membership. I look forward to the savings I might experience having the membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent Membership Benefits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus provides great value with exclusive member discounts, extended return periods, and special offers throughout the year. The membership has helped me save money on multiple purchases, and the benefits are easy to use. Highly recommended for anyone who shops at Best Buy regularly.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth the Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy membership is really helpful It’s great for getting discounts, rewards, and extra perks when you shop often. I like the benefits and how easy it is to use in-store and online. The only downside is that it’s worth it mostly if you shop there frequently, but overall it definitely adds value
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Direct & Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Value: The Plus membership often pays for itself instantly through exclusive, deep discounts on major electronics. • Worry-Free Shopping: A massive 60-day return window gives you plenty of time to ensure your new tech is the perfect fit. • Reliable Protection: The Total tier provides incredible peace of mind by including product protection and AppleCare+ on your new gear. • Fast & Free Delivery: Enjoying free 2-day shipping with no minimum purchase makes grabbing accessories incredibly convenient. • Expert Support: Having 24/7 access to Geek Squad means you’re never left struggling with setup or technical glitches alone. • VIP Treatment: Exclusive access to "Member Deals" and hard-to-find product drops makes you feel like a priority customer.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it for the savings!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've already saved more than the cost of the membership on exclusive member discounts and free shipping. The extended 60-day return window also gives me huge peace of mind when buying electronics. Highly recommend if you shop at Best Buy even a few times a year.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Still Unsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get notified about 1 product and it was reserved for 24 hours. That was REALLY cool! But it only happened once. I wish it was more common.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Value Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Plus membership has been worth it for me. The exclusive discounts, member offers, and extended return period make shopping much more convenient. If you buy electronics regularly, it’s a great value.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus: Worth it for me this year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like add-ons or extra charges. I also don't like a mere 15-day return policy, especially for items that take time to evaluate. 30-day or even more is best, but I found that this was worth it for me this year. Why? This year purchases included nice bookshelf speakers (I needed more than 15 days to compare them to a different brand I got elsewhere), 3 laptops (if you're busy like me, I need more than 15 days to evaluate). Given pricing and availability, Plus made sense. It's for a year, but you can turn it "on" and "off" (pro rated usage). It was handy for the bookshelf speakers (I actually returned the brand I got at Best Buy, nice to have had more time to return). I turned Plus "off" quickly so it cost me next to nothing. Then my wife and 2 kids off-to-college needed laptops. Best Buy prices were competitive, so I signed back up for Plus, and have kept it for 2-3 months. It saved my bacon once or twice as we worked the gear out. Then I found I needed more kid-college-tech and a couple of backup SSDs for 2 new pc's I built in spring, as well as for a mac: Plus to the rescue once again, gave me the time I needed to make sure the gear worked and was what I needed. So, once a skeptic, now I'm not so grumpy about extra bucks for a longer return period. I can be worthwhile.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The real value to this membership is a few times a month member deals become available which allows you to get products at really good prices. I will buy toys throughout the year at great prices and use them as Christmas/birthday gifts.
I would recommend this to a friendRated 5 out of 5 stars
A Worthwhile Investment for Tech Enthusiasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're an avid tech enthusiast or a frequent shopper at Best Buy, their membership program is a must-have. Best Buy's membership program offers a plethora of benefits that make it a worthwhile investment for those who want to elevate their shopping experience. After personally using the service for the past year, I can confidently say that it has exceeded my expectations in several key areas. Exclusive Discounts and Offers: Best Buy Membership provides access to exclusive discounts and offers on a wide range of products, from electronics to appliances. The savings you can accumulate through these exclusive deals can easily outweigh the cost of the membership itself. Whether you're shopping for the latest gadgets or household essentials, these discounts can make a significant difference in your budget. Free Shipping and Same-Day Delivery: One of the standout features of Best Buy's membership is the free shipping and same-day delivery option. As a member, you can enjoy the convenience of having your online orders delivered to your doorstep with no additional shipping fees. For urgent tech needs or last-minute gift shopping, the same-day delivery service is a game-changer. Extended Return Window: Best Buy's membership extends the return window for most products, giving you ample time to test out your purchases and ensuring you're fully satisfied. This policy provides peace of mind and is especially beneficial when dealing with high-value electronics and appliances. Tech Support and 24/7 Customer Service: Tech enthusiasts will appreciate the access to specialized tech support and the 24/7 customer service hotline. Whether you're seeking advice on setting up a new device or troubleshooting a problem, the experts at Best Buy are there to assist you, ensuring that your tech-related issues are promptly resolved. Reward Points and Certificates: Best Buy membership allows you to earn reward points with every purchase. These points can be redeemed for certificates that further reduce the cost of future purchases. It's a fantastic incentive for loyal customers, as it essentially provides a discount on top of the exclusive member offers. Early Access to Sales and Events: Another perk of the membership is early access to sales and events. This is a great advantage during Black Friday and other major sales events when popular items tend to sell out quickly. With early access, you can secure the best deals before they're gone. In summary, the Best Buy Membership is a fantastic investment for individuals who frequently shop for electronics, appliances, and gadgets. The array of benefits it offers, including exclusive discounts, free shipping, extended returns, tech support, and more, make it a standout choice for tech-savvy consumers. The convenience and cost savings make it a must-have for anyone looking to enhance their shopping experience at Best Buy. After a year of use, I can confidently say that it's been a valuable addition to my shopping routine, and I highly recommend it to others.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been very happy with my Best Buy Plus membership. The membership offers excellent benefits, including exclusive member pricing, extended return windows, and access to special deals throughout the year. I've already saved money on several purchases, making the membership well worth the cost.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We are so satisfied with Best Buy, we shop the tom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A year ago I got my Best Buy Card and I bought some Sonos speakers for my entire home and my yard. I was skeptical about the sound quality and how effective they would be in such large spaces. The Vest Buy representative was extremely helpful and knowledgeable about this product line and guided me through my purchase. I loved the service I got at Best Buy and the quality of the Sonos speakers so much, I bought some Sonos speakers for my son this year, as a present. He loves them too. I would highly recommend Best Buy to anyone looking for one of their product offerings.
I would recommend this to a friendRated 5 out of 5 stars
A Great Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership is a great value and if you shop at Best Buy, even just occasionally, will usually pay for itself. It also offers several perks such as special member-only pricing and extended return times. I find it to be very worthwhile.
I would recommend this to a friendRated 5 out of 5 stars
I love Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a member at Best Buy for a while now, and overall I’m really happy with it. The membership gives me peace of mind, especially when buying electronics. I like knowing that I have extended protection and support if something goes wrong. One of the biggest benefits for me is the tech support. It’s convenient to get help when I need it, and the return process feels easier and less stressful. I also appreciate getting exclusive deals and member pricing — sometimes the savings actually make a difference. For anyone who buys electronics regularly, I think the membership can be worth it. It really depends on how often you shop there, but for me, it’s been a good experience so far.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
This membership has its pros and cons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this membership for a year and bought many things with it, but most of the sales were not exclusive to the membership and I did not save that much money because of it. I was able to price adjust and return items within an extended period of 60 days which did help, but this period should be extended to 6 months with the membership. I did get $10 credit once every two months to spend with the membership. One instance I did not like was when Best Buy sales representatives were lying to customers, claiming that if they purchased or already had the Best Buy plus membership, they would get early access to pre order nvidia 50 series graphics cards. This did not happen and many people were upset with this and refunded their memberships.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Yearly Membership
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad we chose this membership! The laptop I purchase went on sale $250 less than what I paid for it. Which paid for getting the discount discounted rate plus $50. And then again we bought a television set under the same program and it also went on sale and we were able to get refunded for that amount.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
My newly purchased product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is truly amazing, it is the one i really wanted with all the features i have been wanting to have and to use. Quality wise is absolutely guaranteed.
This review is from Yearly Membership
I would recommend this to a friend
