Customer Ratings & Reviews

I’m really happy with the subscription I purchased at Best Buy. It makes returns super easy and stress-free, and I’ve also been able to take advantage of exclusive deals that saved me money. Definitely worth it if you shop here often!

Great for saving money in the long run! Buy something and it goes on sale later, you get the difference back!

I got protected, I was happy to get my laptop serviced within hours.

Needed fast as my freezer went down and getting this unit save me $400 in froxen food. Easy access and depth of room and visual access.

I purchased in-store a set of Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. When checking out the cashier told me that instead of purchasing the Bose 2-year extended warranty plan I should get the My Best Buy Plus Annual membership instead, as it would be less expensive AND also cover defects and replacement parts. Having been to the store last Sunday for additional purchases, including picking-up another set of online purchased apple AirpodMax headphones, the associate then told me that the Best Buy Plus membership does not cover any warranty work, nor repairs at all – but provides an extended return period for purchases made (which may come in handy for gifting during the holiday season). Purchasing the respective Bose as well as apple 2-year extended warranty plan then I had no need for the Best Buy Plus Yearly Membership plan at all. Calling Best Buy Plus membership department did not result in being able to cancel due to apparent misfunction in their system with the “press button” feature on ones mobile phone. Contacting Best Buy through the established account with the Chat function is arduous at best, with waiting times upfront and inbetween to get the request completed. The first representative could not even find my Best Buy Plus membership plan, nor did she advise that my chat would be transferred to a different department leaving me in a waiting loop for 14 minutes, which looked as if the chat got hung up (the second representative was able to cancel the membership successfully). As much as I truly enjoy visiting the Best Buy “candy store” – they have a ways to go to have their staff properly trained at all levels, and in all departments. Once the customer feels tricked into purchasing something he does not need, and then have to go through time and nerve consuming return & refund process, the enjoyment disappears and makes room for frustration and aggrevation. Make it easy for the customer: purchasing, returns, warranty claims & repairs, and business should deservedly flourish. No, I do not recommend this product.

This membership is good to have, in the event that your purchase needs to be checked out especially by professionals. Always good to have a plan just in case accidents happen.

I’ve been using the My Best Buy Plus™ membership and my experience has been great so far. The membership offers a range of exclusive benefits that have enhanced my shopping experience at Best Buy. One of the standout features of this membership is the exclusive offers. These offers are not only attractive but also add value to my purchases. They make shopping at Best Buy a rewarding experience. The rebates offered through this membership are another highlight. They provide an opportunity to save money on my purchases, making the shopping experience even more enjoyable. The service provided by Best Buy as part of this membership is commendable. The staff is always ready to assist, making the shopping process smooth and hassle-free. Overall, the My Best Buy Plus™ membership has been a great investment. It has not only provided me with exclusive benefits but also made my shopping experience at Best Buy more enjoyable and rewarding. I would highly recommend it to others.

This is my first Best Buy Plus so I will see how is it

Being a bestbuy plus member, i have the advantages of 60 days return window access on new sale and very convenient to buy things online.

Best Buy Plus membership...you need if you need to return anything pass 14 or 30 days. It pays for itself if you forget things like me.

I feel like its a waste of money for me if you don't shop frequently to get the free shipping the extended return window isn't really needed you should know by the 30 days if it doesn't work or not or if you don't like it. Maybe the total is worth it but it's almost triple the cost

It's great to be a member, in addition to very good discounts, various facilities for exchanges and returns, and not to mention the very good service, with excellence.

I love this membership. I really love the price match and i was able to get some money back on a purchase. It is awesome!

I love the bed, but it was very easy to purchase. They explain everything good customer service online and in the store.

My experience has been fantastic! Just built my fiancé a new computer!

I was kind of scammed into joining the plus membership. I was on the phone buying a phone. The agent told me that in order to get my old phone information onto the new phone I would have to join for the service to be free. When I got to the store I was told to do that I would have to have the next level membership. The guy transferred my information anyway (great service) because I was misinformed. After the process was over he said it would have only cost $8 to do the transfer (the agent on the phone said $90). I am keeping the membership for now, mainly to get the 60 day warrantee on my new phone, But need to say I feel I was misled in getting this plus membership.

We shopped for a replacement watch that had all the bells and whistles necessary. We were so pleased with the sales person who was able to help and show us the best selection for our needs.

With the purchase of my daughter’s laptop and the software needed I immediately saved money with the membership, so I’m glad the Best Buy associate made the recommendation to consider purchasing it.

This membership is a real value. I got the explanation and some about the perks of having a membership plus they talked me into the credit card. Only negative is I can't get in the site to pay my bill.

I think it holds value for me since I purchase a ton of hard drives,network gear, and TVs. I have made my money back through discounts and extended warranties.