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Customer reviews

Rating 4.2 out of 5 stars with 38075 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 38,075 reviews
  • Rated 4 out of 5 stars

    Lap table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this lap table to every one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would’ve canceled it if I knew the renewal date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I wasn’t incredibly thrilled about it, and I thought I would receive a lot more savings than I did and if I would’ve known that, I was gonna have to pay renewal fees I would’ve canceled. I wasn’t given notice that the membership was up so after it was done, I simply didn’t want to go through the motions of trying to get a refund. I have noticed that the products that I usually buy on a regular basis are either out of stock or I can find cheaper on websites like Amazon and Newegg, etc..

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for your review of your My Best Buy Plus membership. It truly saddens us that your experience didn't meet your hopes. We're happy to help you discover the benefits that are ideally suited for you. For any questions or concerns, please call us directly at (888) BEST-BUY or (888) 237-8289, or explore https://www.bestbuy.com/memberships. We look forward to helping you get the most out of your membership! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership is a value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times you pay for a membership but not sure of the benefits. I returned a printer twice because my MacBook was six and the printer needed a minimum of 11. THE CLERK ACCEPTED my printer because I had a 4 year return policy and I went to a received a new printer of my choice. I had almost a $100 worth of cartridges but could get them out. A geek employee was in the area and he took the time to retrieve the cartages . The one issue I seem to have issues with is to find help or a method to call for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership specially their price match. I went to buy a $4000 TV and the price of the TV went down to $3000 a month later and I got a refund of $1000. It’s well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal But Limited Sales Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal membership and credit card. Bonus points accumulated from purchases were good. It is a shame that you do not allow sales support via phone to a local store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    We are happy with this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support, are great. Also, love the peace of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am the Winner!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is worth it. I love fast shipping. I can't wait to see what other benefits we can take advantage of when we use this $400 gift card I am going to win!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal. We are able to price match for a longer period. Plus you get special deals on different items also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, we love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is of great value and I hope that it provides the benefits we are hoping for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv. We went a little bigger and with the sound bar it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most valuable player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon was very helpful. He understand what I was looking for in a beautiful TV quality sound unique he was very thorough on what customers want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is excellent. It covers the warranty on purchased items for 60 days, and they give you a percentage of your purchase back, which can be used for future purchases. In short, it's magnificent, and I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad that I got!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when I bought my first TV Sony Bravia 8, the sales person recommended Best Buy Plus in order to be able to exchange it within 60 days. After about 30 days I realized that this is not really the TV that I wanted and I wanted the LG G4 instead. So I just did the return. I had to pay the extra for the G4 but it was well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sales notice and geek supports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the member price notification and email and free geek support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Maja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the membership I have provided my self with tablet for work and business. In the moment when I bought this tablet, I truly was happy to have Best Buy card so i can afford and buy best quality and get best offer ever. I’m truly happy to have my Best Buy card and i will continue to be a loyal customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won’t buy tech without my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership while relatively new, has sparked me to get more into technology and encouraged me to shop at Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Wort it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investment and membership I have taken. I buy a lot and having this saves a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fantastic truly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The savings are great theres generals no downside what you dont spend on electronics youll probably spend on appliances and save just as much, 23/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the memebrship and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best buy plus membership offers great deals for memeber. I will defenately purchase again and would recommend for people that buy alot from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sales rep & Geek Squad employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 11/7/24, at the Best Buy in Tinley Pk I had an awesome experience with both Steve the sales rep and Tie & Renee of the Geek Squad. They were so helpful they went above and beyond to help install and get my new Apple iPad ready for use. I am a 68 year old woman, Not very tech savvy at all, but do enough to accomplish all my needs. They were so helpful, Patient, In downloading all of my purchases to my new iPad. This type of Customer Service is to be commended. Five Thumbs up for Tie & Renee of the Geek Squad & Steve the Sale Rep. Thank you, A Very Satisfied Customer.

    I would recommend this to a friend