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Customer reviews

Rating 4.2 out of 5 stars with 38075 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 38,075 reviews
  • Rated 5 out of 5 stars

    Impressed with savings/credits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the membership so far. Signed up when purchasing a new computer. I’ve already used the plus deals to save some money. Look forward to seeing other opportunities to save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pays in its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value it pays on its own thru savings which I almost forgot i have it all this time but the moment i shop all the perks just pops at the register

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my system Oct. This program extends return window to 60 days. The price dropped acct. Black friday I was able get $200 back price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Advaneageous Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very advantageous membership. We especially like the product protection plans. The plan for our big screen TV enabled us to replace it at no cost when it needed a part that's no longer available, and since the price of TVs has come down, we had enough money left to purchase 2 new iPhones and Apple Care.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great, the extended return policy is awesome so are the member discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped a lot for a reasonable and affordable washer Best Buy had the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beat buy team members are always so helpful and we were suggested to get this membership to help with our current and future purposes. So far, it’s been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good value to have when you need little gadgets for a budget price. They are always on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love to be a Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I'm happy to be a member, many discounts and benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, awesome exclusive deals and rewards. Combine it with Best Buy credit card, especially if you shop for electronics consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership gave me 60 days to return appliance if not satisfied. Worth every cent to have this option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. Geek Squad is great. The discounts are a good plus. Recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Where is my promo certificate? Waited, waited…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrolled in annual Plus membership with the promo of receiving a $50 certificate for paying the 49.99 annual membership fee. Tax is charged to make it about a $55 dollar charge for the year. Waited 2 weeks and still no certificate. Then have to go through the nightmare of contacting customer service to check status. Went through chat, when finally got a non AI rep, chat box closes and no way to get back in. Btw when keyboard does not pop up to input in the chat during the chat, you have to close chat box. So tried to go through phone support to get certificate. After getting through AI bot, finally get a live rep, find out that I need to get transferred to a different department. They end up telling me to call back M-F during business hours cause that dept is closed on weekends. A bit frustrated at this point and used my instincts and cancelled the membership. So why the 2 star rather than 1? I was able to process my cancellation request and stated I get a refund! Because of this experience, I’m still skeptical about receiving it, with the trauma of having to go through customer service in my head in order to actually receive the refund credit. We shall see!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Timmy! We're sad to hear you're not happy with your My Best Buy Plus™ membership and had difficulty with your certificate. We would be more than happy formally document your feedback and assist, if possible. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The Membership is a know Brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased My Best Buy Plus membership at time of purchasing a LG OLED 65” C4 smart tv. I did not hesitate to get free standard and 2 day shipping, exclusive member prices, deals and offers, and extended 60 day extension return window on most purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my save a lot was able to get my ps5 come back get money off and with that money just add 10 to get a brand new monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall good purchase good quality would like to buy again in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase it ASAP!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to save your money by purchasing bestbuy membeeship. Claimed price match within 60 days with the product I blught expensive. Got alot of rewards on my every spend. I will keep the membership for years and years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is high value for money with access to special promos and offers highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE the Plus Membership!!...but beyond that...eeh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership proved to be a GREAT value in terms of Best Buy itself!! The customer service and the discounts alone are a great seller!! However, beware of WHO is shipping your package. They can only help so much on this end. FedEx is chronically the worst shipper and Best Buy can't help when they lose/damage your package beyond a refund...IF it makes it to your home. Beyond that, I highly recommend Best Buy Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra savings if youre buying a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Been using the better sale prices when i purchase.

    I would recommend this to a friend