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Customer reviews

Rating 4.2 out of 5 stars with 38091 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 38,091 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item totally recommend it is a good choice because the price is good and great quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So glad we are a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an excellent sales person in Lochlan. His explanation of benefits of being a Best Buy Plus member has really paid off in savings, extended coverage and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotten already a lot of deals having this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At beginning I wouldn’t like to open a membership but when an employee explained it to me I did it and I didn’t regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks of having exclusive member deals, support, and fast shipping. Something you shouldn't miss out on if you're into tech stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership plus is great when you’re waited on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership itself is great and the last I used it in electronics the employee a manager I think was awesome in helping us and making us understand how each part worked however I would have liked to use it for a stove when I got my income tax but never got waited on left and bought it somewhere else. Got told someone would be with us in about 10min but 45 minutes later we left. Bought the same stove for a dollar more at the competition store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan. Best Buy offers extra deals when you have this plan as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - provide peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Total™ membership, priced at $179.99 annually, has garnered widespread acclaim from customers who frequently shop at Best Buy or rely on tech support services. Many users highlight the membership’s value, especially when considering the cost savings on repairs and the convenience of 24/7 Geek Squad assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives access to exclusive events. I like shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Membership Pays For Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is awesome. I get to stay informed about the latest and greatest products available. Well worth the cost of membership. The deals available are the lowest and most competitive in this market, thank you for that! I also have great trust on buying from Best Buy knowing my items will come to me in a safe and very speedy manor. My membership return policy is perfect, even though I never had to, it keeps a peace of mind just in case. Can't wait to see what great products I will be buying from Best Buy using my membership! Let's goo!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome perks, use it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has a bunch of awesome perks. Also, when I bought my new setup in store, it extended the return period to 60 days to have a longer period to see how the setup fit me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST MEMBERSHIP I ever had love the benefits thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yeah Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money on a return.purchased so i could return a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Best buy upgrade alert.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up TVs, wall mounts, soundbars, salesperson was helpful in upgrading my systems. Easy setup no issues. Best Buy rocks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get an appointment at the Geek Squad for a computer repair. The person with whom I spoke made the appointment for an after work time and took copious notes on the issue I was having--including that I need my computer for work and could not leave it overnight. When I arrived they said I needed to leave it for several days, though I offered to stay and wait however long was needed--Oh no, I was told, there are so many others before you. I left with no help, having added time to a long workday with no reward. I understand others needing attention and taking my place in line. What I do not understand is being told something can happen if I can wait, arriving and being told that was not possible. That is not a responsible way to treat customers.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having misunderstandings with repairs and time for repairs can be difficult. We don't offer in the moment repairs as diagnostics and repairs can take time. Please be advised that laptop/desktop repairs normally require to be left in the store or shipped our for support. Please reach out to us on any of our social media profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A Review of Best Buy's Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's membership benefits offer significant value for tech enthusiasts and frequent shoppers. The membership provides free shipping, exclusive access to sales, and extended return windows, enhancing the shopping experience. Members also enjoy access to exclusive tech support, which is ideal for those who need help with setup or troubleshooting. The program's standout feature is the price protection guarantee, ensuring that members get the best deals. With various tiers to choose from, including the Totaltech membership that adds appliance repairs and protection plans, Best Buy's membership is a worthwhile investment for anyone invested in tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very satisfied with my merchandise great job customer service was very helpful it is very difficult to find people who are helpful or try to do the right thing job well done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing with the membership as I'm entitled to excellent bargains. Thenk you for the opportunity.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has good benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice that you can return an item up to 60 days and that you can also price match. That is very helpful in ensuring you get the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing! There are many deals for members and you save more money in the long run!

    I would recommend this to a friend