Customer Ratings & Reviews

I am grateful the sales person I dealt with when buying our appliances takes us into purchasing the membership. This has been very helpful when having to return subsequent purchases. The store verified our membership and took care of everything we needed within minutes to replace damaged items.

I’m doing good with it and happy you give chance to my family doing good and secure bussiness with you

Probably wouldn't buy it again unless I plan on making a big purchase, but it can definitely be worth it.

Being a Best Buy Plus Member has already saved me money, which makes me happy

This membership is great. I wasn’t sure about it at first due to the additional cost on my already large purchase, but it’s paid for itself several times over. I love the features that come along with it and knowing that I have the services and protections that I need, I would absolutely recommend this to everybody!

I tend to change my mind a lot and this makes it easier and seamless. Thanks

I have only done one purchase and it seems that it saved me some money.

I just started my membership recently, but, I am looking forward to using my membership perks. It will definitely come in handy for people like me that do not have computer knowledge.

I must be candid about my experience with this membership. Initially, I was misled about the price match policy. The representative assured me that they would match any price from any retailer, regardless of when I purchased the item. However, when I attempted to use this policy, I was informed that only a limited number of stores were eligible for price matches. Furthermore, when I requested a price match for a camera I purchased at Best Buy, I was denied due to the item’s non-returnable status. This contradicts the membership’s promise of unlimited price matches from any retailer or date. Additionally, I have not received the promised two-day shipping service. Instead, I have consistently experienced delays of five days or more for my orders. Furthermore, I have not been able to access exclusive member prices. I strongly advise against enrolling in this membership. The claims made about its benefits are misleading and do not align with my actual experience.

Best membership purchase! The extended 60-day return option is great, we had an issue with a product and were able to return it with no problem. The exclusive pricing is a great bonus we’ve used many times. Overall great value!

This membership is well worth it you can really get some great deals with it . And if prices drops you can get it back . Plus you can get the geek squad if you need help with anything.

I have only used my benefit once since signing up for it. It is for my Jitterbug Smart 3 cell phone. Being a rookie with a cell phone it was a bit frustrating at first but as my knowledge has progressed, my frustration has lessened. I found the Geek Squad ok....they also were not able to fix some of my lack of knowledge issues and referred me back to Lively. All in all I find willingness to try to support but only average ability. Thank you for attempting but I must admit I left the store disappointed.

Very good the membresia,help to buy in good condition

I was so thrilled to get this membership! The value is beyond what I expected. And the bonus was that I immediately needed to use it. My purchase was delivered & turns out had a manufacturer defect. Best Buy had a replacement to me within days! My husband was in the hospital seriously ill and Best Buy took care of everything. I had very little to do in the exchange!

Its ok, I haven't used it much. However, I do appreciate discounted offers on everyday popular products and deeper discounts for sale items. Keep it up BestBuy!

I purchased an OLED TV then a couple weeks later the price went down over $200 due to a black Friday deal and I was able to still get the sale price and have the differenceput back on my card. I feel my Best Buy plus membership was worth it!

My Best Buy Plus™ Membership is a solid choice for regular Best Buy shoppers. The benefits can save you money and enhance your shopping experience, but it’s essential to consider your shopping habits to determine if it’s the right fit. Would I recommend it? Yes, if you’re a loyal Best Buy customer.

My Best Buy Plus™ Membership is a solid choice for regular Best Buy shoppers. The benefits can save you money and enhance your shopping experience, but it’s essential to consider your shopping habits to determine if it’s the right fit. Would I recommend it? Yes, if you’re a loyal Best Buy customer.

We love our membership. It’s my first time using it so we will know. Is it very good for our home and our families?

We had a wonderful experience purchasing a 77" OLED Samsung TV. The price was right and included a free install which were were really grateful for. Install techs did a great job and accomplished in 90 minutes what would have taken me all week-end. They had the right tools and spacers which were badly needed. Sales team at Eden Prairie store were great and everything they promised turned out to be spot-on including the $170 in store credit which we used for a new digital watch. For us it was a great experience.