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Customer reviews

Rating 4.2 out of 5 stars with 38091 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 38,091 reviews
  • Rated 5 out of 5 stars

    Solid deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have 60 day returns on most items alone makes this membership worth it. But then the member only price cuts actually pays for the membership when you get those savings if you think about it. Solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy of the process. Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff has been extremely helpful and made my venture back into using technology a much better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love bestbuy membership " A Lot"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great to save money on products you want to buy. Even you save like a dollar or cents it still counts. It could be better if you save like 30 percent in my opinion. All of us is broke now cause of the economy since new president came in. Not everyone is rich in the world where money keeps coming out of their pocket like the president. I save a lot from the membership. And a lot is a lot that i save. More than a lot than the parking lot i save. I save more than a lot eating at the restaurant lot. I get more than a lot of handheld gaming pc. I wish i can get a lot of pc gaming like MSI Claw. I am poor a lot of times. I say a lot of things cause my favorite word is " A Lot " So go get the membership if you wanna save " A Lot "

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the best buy membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel valued and appreciated as a customer. The membership pays for itself especially with the credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Andre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prices on this membership great discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it gave me 60 days to return or price match and I got to use it for price matching. They were awesome with the price matching and got my money back on it hassel free they were awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of the membership program during a purchase I made and giving instant savings, looking forward to taking advantage of future savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Stick With it Till the Job is Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team had a real challenge getting our new TV synched up with our stereo system and all the remotes. They stuck with it and were eventually able to successfully coordinate ALL functions through a SINGLE remote. What an amazing job. Thanx so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going to be using this all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the benefits that come with the membership. I recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good savings with membership and savings would recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect really worrh it to have and convenient for larger purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look at Fine Print Carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employee that told us all about the Best Buy Plus membership implied we would get $150 cash back by signing up, it would save us money. Well, it's really coupons worth that if you quickly within a month or so, buy something else at Best Buy. A bit of a difference, not exactly what was promised.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with the deals offered by the My Best Buy Plus membership. I can certainly understand that a miscommunicated option for cash back can be difficult. Please reach out if you would like support with any concerns like this to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to buy even if i have no plans to buy anything else supposed to be able to get refunded after two months? So see what happens?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The plan was better before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. I spend a lot on new tech and the protection plans are quite costly add ons. However, don’t cancel before the free warranty is over because they will cancel any and all current warranties. Prior to them changing warranty tiers you would get free home installation included in certain purchases (like mounting a tv), not anymore :( I have pulled back from Best Buy a bit, their staff can be kinda dry and impersonal, with a lot less understanding of the products they are selling. I’ve started to go to Microcenter and would be there all the time if they were just a bit closer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We are always finding ways to provide the best value to our members, and have introduced membership tiers so that there is a membership to fit everyone's needs. There are some great benefits to the My Best Buy Plus™ membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good Membership with Room to Grow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plus membership offers solid perks like faster shipping and exclusive discounts. I especially liked the extended return window. It would be nice if there were more member-only promotions throughout the year, but overall it adds value, especially during tech sales events.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful for extended returns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day returns is probably the must useful feature, especially if you buy a refurbished item or are undecided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service in store. Bought 2 open box 75” TVs, and sound bar. Would definitely recommend the Spartanburg South Carolina store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it for the extended return window alone to be honest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SUCH A MONEY SAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO GREAT to have the associate let us know about this option as we saved *$500* on our tv! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you buy a lot of stuff like me you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i got it for free when i bought my 5080 and got 20$ discount in top of the free subscription

    I would recommend this to a friend