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Customer reviews

Rating 4.2 out of 5 stars with 38113 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 38,113 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store crew member recommended it. It is worth it. Keeping it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty, just dropping 50$ for a whole year for that little extra security for ypur electronics is pretty wprth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Early Black Friday Alerts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I can’t complain. I love getting alerts when items I’m interested in have a discount and the early Black Friday discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved money immediately with my first purchased. There are a lot of money saving rewards through out the year too. My Best Buy Plus membership shows exclusive savings both in the store and on line. Lastly, the convenience of having membership makes purchases a convenient breeze at checkout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.great store and cleanness and personnel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the fact that I really love this store and buy all my equipment from there, including my laptop and I am going to buy photo equipment from there soon, a stadicam lens and Drom, but I was refused their card, I don’t have a Best Buy card and I will have to buy each time either in cash or through a credit card or Affirm, well, if they don’t give me a Best Buy card with good conditions, then I think I will buy my future equipment from another place

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Garik! Thank you for your review of your My Best Buy Plus membership. As a member, you now have access to valuable perks like free 2-day shipping, exclusive prices on thousands of items, insider access to sales events and products, and a generous 60-day return period on many products. For any questions or support regarding your membership, please reach out to us at (888) 237-8289 or (888) BEST-BUY or visit https://www.bestbuy.com/memberships. We're here to help you make the most of your membership. Thank you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Jessica James, a consultation agent with the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessica James, a consultation agent with the Geek Squad, made the entire process of my purchase and set up on my device smooth, ensuring I was informed and able to operate my device. Jessica was helpful, and she answered all my questions. Jessica's customer service was top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought about joining with me not shopping a lot at Best Buy however I appreciate that I did so much savings on great quality of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It for Frequent Shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the My Best Buy Plus™ membership and it’s definitely worth it if you shop at Best Buy often. You get free 2-day shipping, exclusive member-only deals, and extended return windows. It’s saved me time and money, and the perks are super convenient. Would recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for frequent Best Buy Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I'm not a regular Best Buy shopper, I’m finding that the My Best Buy Plus™ membership hasn’t really paid off for me. The two-day shipping and exclusive discounts are nice, but they don't offer as much value when I’m only occasionally making purchases. I initially thought the perks might encourage me to shop there more, but without a frequent need for tech or appliances, the $49.99 annual fee doesn’t feel justified. While the 60-day return window is useful, I rarely end up using it since I don’t make enough purchases to really take advantage of it. If I were buying big-ticket items or shopping there more often, I could see how the savings might add up. But for occasional shopping, it just doesn’t seem like the membership benefits align with my spending habits at Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG refrigerator and the setup delivery was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEMBERSHIP ALREADY PAID FOR ITSELF PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership mainly for the 60-day vs normal 14-day return and price match windows. Used the price match window with the initial monitor purchase when it went on sale 15 days after purchase. Membership was $50 and price match got me $110 additional savings on the monitor. Not a bad return on the membership investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits for a membership of Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful Staffs. They listened and understood the situation well enough to help me get the issue resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed of this product. The performance is outstanding, and the price was the best one compared to other stores will buy again if necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My BB+ membership experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it mine just as I was buying all new stuff for a condo I just closed on; full entertainment setup w/Savant universal remote, new fridge, even automated/remote shades (controlled by the Savant app). I consider it worthwhile because I spent all that money on this stuff at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really been able to use it so far, but it does have some good perks overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came at a perfect time for me to be able to get a new laptop and tablet. With the credits I was also able to get a case for the laptop and a new Fitbit watch, very happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    what membership did I get tricked into?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience was disappointing. I went in to see a product advertised at a certain price only to be told it was out of stock. I prefer to buy local rather than purchase anything on Amazon, but in the end it felt like a bait and switch.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We’re really sorry your visit felt that way, JudyP, showing up for a deal only to find the item out of stock is super disappointing, and we get why it came across as a bait‑and‑switch. If you’d like someone to look into what happened with that advertised product or help track down the item you wanted, please reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review so the team can follow up directly. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent Customer Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of times buying something in Best Buy transform the experience in something special. The level of attention from their associates is amazing. Great support clearing doubts, answering questions, I mean they are there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this, helps in prices and support from Best Buy

    I would recommend this to a friend