Customer Ratings & Reviews

Overall, the program is nice and I’ve enjoyed the perks. I originally joined because being a member meant buy 2 get 1 free for video games—I do wish they’d offer that again. But, I’ve still purchased and saved on a few other items as well. If they offer another video game deal, I’ll probably renew, but still undecided otherwise at this point in time.

Excellent customer services and great prices in this store with their quality electronics.

This membership has great value and already paid for itself! I was able to exchange a PC laptop for a Macbook Air, and got price match for an iPad and saved money. Also, the customer service (and sales) personnel are very prompt in giving help and guidance. I prefer shopping at my neighborhood Best Buy over any other online store!

I am not one to be shy about purchasing subscriptions. But I've always wondered like why? what makes owning a BestBuy membership so worth. Well as I've learned very quickly that you get a totally different app optimization. It changes to what you look at or purchase often. It's really neat, and with that you get custom deals on items you've recently looked at. This past Black Friday & Cyber Monday 2024, we had over 1000 additional pages of discounts on items. I think its very much worth to own this membership, especially if you are a frequent buyer.

It required six phone calls to finally get an appointment for an instore visit. On the day it was supposed to be ready, it wasn't and no one called to let me know that it wasn't ready. The one bright spot was that Alice helped me the initial day and knew I was headed out of town. So she, spent the afternoon getting it fixed so I could come back that evening and pick it up. Alice was great but overall my experience was poor.

Was easy to follow most all the features guides on how to use and navigate.

Save more with member prices. You get a handful of great deals and discounts.

Not good - cashier was super pushy and insisted that by opting in for the membership it would result in an immediate credit of $25 given the nature and amount of my purchase. That turned to be a lie. It was also indicated by cashier that the item I was buying would likely get on sale and I should be able to claim the difference (I never believed that part, so no harm there), BUT the info was also untrue. Overall, I take issue with the approach of sharing misleading info to get folks to sign up for membership. If I can’t trust folks to be honest why should I prioritize the brand and become a member? Canceling membership as a result of the above.

super value when purchasing membership with product.

Unbeatable Savings with My Best Buy Plus™ My Best Buy Plus™ has redefined value for me. It’s not just a membership; it feels like an investment that pays for itself. The immediate earnings on specific products are like instant rewards, making every purchase more satisfying and economical. What stands out is the virtually free nature of the membership, thanks to the rewards and redemptions. The advertised deals, particularly on tech products, are so compelling they almost feel like a gift. This has significantly enhanced my shopping experience, providing substantial savings on high-demand items. In conclusion, My Best Buy Plus™ is a must-have for savvy shoppers. The combination of immediate earnings, effective savings, and exclusive deals makes it an exceptional choice for anyone looking to maximize value with every purchase

I was always buy my electronics plus insurance on electronics because of the great service.

I’ve really enjoyed having the My Best Buy Plus™ membership! The free 2-day shipping, exclusive member pricing, and extended return window have made it totally worth it. I’ve already saved money on a few purchases, and the faster delivery is super convenient. It’s a great value if you shop at Best Buy regularly—I highly recommend it!

I like he idea of belonging to an service group. I ended up choosing Best buy because of a good price point. I signed up for their membership because it offered even more discounts on top of their already friendly price. Since then I have purchased my laundry units as well and it was awesome. Even though their site said the my choice was on backorder, hrs associate found a way around it. I had my appliances installed in less then a week. Since I am a member I didn't have to pay for installation fees either. Very happy with the value their membership provides. I will be a customer as long as their service quality holds up.

The exclusive deals alone already cover the cost of the membership—I saved big on my last purchase. Free shipping, extended returns, and early access to special sales make me feel like a VIP every time I shop. If you want to save money and get the best perks, this membership is absolutely worth it!

This membership is great for the price, as long as you are a regular visitor to buy things and watch the deals!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Great Deals! I've been a Best Buy Plus member for a few months now, and I couldn't be happier with the experience. The perks that come with the membership are fantastic—free shipping, exclusive discounts, and early access to deals have been well worth the cost. The customer service is exceptional; every time I’ve had a question or needed help with a purchase, the staff has been incredibly friendly and knowledgeable. The return process is also super easy, which gives me peace of mind when shopping for electronics. Overall, Best Buy Plus has made my shopping experience smooth and enjoyable. Highly recommend!

Best Buy’s membership program is actually pretty solid. If you shop there even semi-regularly, it basically pays for itself. The member-only discounts are legit, and free shipping on most stuff is a nice perk—because let’s be real, nobody likes paying for shipping.

So far, no issues. Still learning the features. Item went on sale before 30 days of purchase. Phone regarding adjustment, first customer service person told me I was out of warranty to receive adjustment. Suggested I read the online policy. So, I do not understand the purpose of the purchase "My Best Buy Plus" membership. Had to call back to have issue resolved.

I bought this membership to get a discount on router I was purchasing. I am not sure yet how valuable the membership will be and if I will renew it.

The membership is very useful and has good benefits