Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38138 reviews
(38,138 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
BEST BUY WILL SIMPLIFY YOUR LIFE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still in the process of installing/using my new products and services, as I had a stroke. This visit to Best Buy for an IPAD and ALEXA was the smartest thing I have done for myself in years. I will avail myself of the Best Buy services to get me going, and already Know that my life will be so much simpler once I am able to enjoy it every day. Nothing better than finding the BEST products and letting the out of date junk just go away. My time is so much better used. Thpatiently ank you, Daniel, at Best Buy, who helped me with my purchases! I will soon return for two more necessary items! This young man is not only very knowledgable, but knows how to explain things very very well. He truly understands Customer Service. After a Light Stroke, I was a bit slow in understanding how things work together. This man is my Hero.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Multiple Purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership seems to be a real value, especially if you looking to make multiple purchases throughout the year.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
we love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the value of the membership - great quality and geek squad help
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Our membership is truly invaluable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is indispensable for technology enthusiasts and avid Best Buy shoppers. The exclusive discounts and early access to sale items have significantly reduced my expenses; I regret not joining sooner. The extended return window provides peace of mind, ensuring that any potential issues with significant purchases can be easily addressed. Furthermore, the complimentary 2-day shipping without any minimum purchase requirement is a valuable perk. Undoubtedly, investing $50 in this membership has proven to be one of the most worthwhile expenditures I've made.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy truly is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service we received when we bought our new TV was outstanding. The guys connected us not only to our HOA source but to our commercial one as well, and showed us how to easily switch back and forth- not an easy thing to do when dealing with a pair of electronically impaired 70 year olds!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Worth it for big ticket purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only seen the benefit of my membership when I first signed up. The “member price” was available on the product that I purchased. The amount of savings was equal to the cost of the membership so it made sense to sign up. But ever since I received that discount I have not seen it on any other products I attempted to purchase. I would recommend this membership for anybody making big ticket item purchases such as TV’s and apple products. With me recently moving into a new apartment and purchasing new TV’s and various technology items the membership has proved beneficial.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Chris! Thank you for your review. We are pleased to hear of your pleasure with the benefits you've found in your membership. We always want our customers to have the best options available, and we appreciate your feedback as we are always working to make your customer experience even better! For membership support, call (888) BEST-BUY or visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. Thank you!
Rated 5 out of 5 stars
Price match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Experience!! We had bought a laptop and it went on sale so we went in for a price match and were taken care of.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
what membership did I get tricked into?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire experience was disappointing. I went in to see a product advertised at a certain price only to be told it was out of stock. I prefer to buy local rather than purchase anything on Amazon, but in the end it felt like a bait and switch.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We’re really sorry your visit felt that way, JudyP, showing up for a deal only to find the item out of stock is super disappointing, and we get why it came across as a bait‑and‑switch. If you’d like someone to look into what happened with that advertised product or help track down the item you wanted, please reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review so the team can follow up directly.
Rated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is well worth extra insurance especially If I have several TVs, iPhones, and now car audio.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
To have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good program and support, grate value for the money
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member pricing is great. We use it all the time at the store
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership Excellence!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the Best Buy membership was a terrific decision for us. There are so many perks!!! Don’t miss out!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent rewards program especially for repeat customers
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Get the memership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy products you get three months to return them. Wonderful!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my membership I use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it has so many perks amazing membership a must have !!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Discounts
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership is a great value, if you buy electronics and household goods. You will get your money's worth plus some. I like the member only specials and clearance items that are for members only. I have saved a lot over the past year, I will be renewing for sure.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
best membership from a store I’ve heard of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.probably the best membership at a store I’ve ever heard of, the deals from here just leave every other store in the dust and on top of that it allows you 60 days instead of 30 to return your items if anything goes wrong
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member prices, plus unlimited Geek Squad support afe great.Also, love the peace of mind of getting protection plans on our purchase!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, Member prices, plus unlimited Geek Squad support are great, and also love the paces of mind of getting protection plans on my purchase I love ordering my items from them
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Very useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like the total, this isalso a greay plan to have available when needed
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
