Customer Ratings & Reviews

I have had this membership since January 6, 2026. Yes, there are discounts when making purchases. But I do not need to make purchases. The membership covers services and merchandise and extras that I am not interested in.

Best Buy plus experience has been flawless and supportive at every step of my purchases. Thank you team Best Buy for doing your best.

We are pleased with the excellent assistance we received from the Samsung specialist, Christian. He answered our questions and showed us options for a Smart tv and soundbar. His knowledge and respectful manner helped us make our purchase and sign up for Best Buy Membership.

His membership provides everything that you need to secure your items

The membership came in handy when I needed it for some items that I purchased some electrictronics. I've always been the one who did not think that memberships were necessary but best buy changed my mind.Thank you best buy

great and i love it yay yaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaay

The Best Buy Plus membership helped me a lot even if I barely used it! I got an amazing deal on suitcases for my whole family, which shows that the membership is not just limited to electronic devices, but a plethora of things. Although I found myself not purchasing from Best Buy often, it was amazing to hop onto the app and see the cool deals they offer.

You are so nice when I go in it’s a pleasure when I go to look for something in there and everybody will help me find what I’m looking for

I bought this and it more than paid for itself when we price matched over $700. It took some time for the workers to get everything correct, but they were so helpful and fulfilled the guarantee.

I've had good luck with everything. I've bought at that store and will continue shopping there when I need appliances.

The membership Was put in my wife’s name/account not mine. She didn’t purchase it, I did! This caused a lot of problems when I purchased a computer a few weeks later. BB tried to say I had to buy another membership. Employee could see the purchase ticket for membership on computer a few weeks earlier. Said I wouldn’t get membership benefits without purchasing another at 1/2 price? He finally saw problem and said couldn’t swap to me. Think he finally put purchase on wife’s account? Jeese what service. Employee said he did all he was able to do.

Great membership would love to recommend it to anyone that shops at best buy

Great customer service. Friendly and helpful. Found us the best deal for the money. Was tentative to our needs. Got us exactly what we needed and would use him again. Assist!

Normally skeptical of membership and extended warranties. However this has paid for itself over the holiday season very quickly. We returned a manufacture defective TV outside a 2 week window effortlessly. Have used it for special pricing on soundbars and feel good about 60 day period to make sure everything works well together. If you are planning on updating theatre or living room entertainment electronics all at once, I would sign up beforehand and use to make your series of purchases easier.

I signed up for the My Best Buy Plus membership recently, mostly out of curiosity, and it’s actually been pretty handy. I bought a 13” iPad Pro not long ago, and having free shipping and a longer return period was a nice perk. It’s little things like that that make the membership feel worth it. I’ve also caught a few deals early, which helped when I wanted to grab some accessories without spending too much. Overall, if you shop at Best Buy a fair bit, the membership just adds some nice extras that make the experience smoother.

Great deal for discounts and saving money on items highly recommended

More than we could possibly imagine, and even consider wishing for...

I love this membership so much! It has helped me a lot

I didn’t know I purchased the yearly membership until it came up on my previously purchased receipt. This is hands down the very best membership I have ever purchased. (Well…there was this time back at band camp…)sorry, I have saved tons of money and have been treated very well. The return policy is out of this world. Best Buy has earned my business and have gone over and beyond any expectations I had for them. Great membership and great customer service. Best Buy membership plus/total are a must have if you plan on purchasing anything. Best Buy sells beds, furniture, home furnishings and tons more.

Having Best Buy Plus Membership is peace of mind and real value. I love the unlimited Geek Squad Support provided especially my all time favorite Agent Garcia. Though, I feel it is a little pricey but the value of getting the protection plan on our electronic purchases is beyond measure. A very Happy and Protected all time BEST BUY purchaser!