Customer Ratings & Reviews

I bought the basic member plan 1st. But then I bought a new computer and repaired my old computer. So service agent suggested upgrading to Premium plan since it would cover the diagnostic and repair on my old computer. So it really worked out right away. But now I will have the added benefit to build a service relationship with BEst buy throughtout the year. Only negative was on geek squad. They did repair my old pc well and set up my new computer. But they reinstalled and upgraded microsoft office/one drive for me and forgot to update numerous settings that were disconnected due to this approach. Had to reconnect by HP printer and noticed all my excel files were now xlsw not xls.

It is a great membership to get when getting a PC or any electronics. It gives more time on your items if there are any issues and a longer warranty, along with benefits and discounts towards more items in the store or app.

The amazing Best Buy experience specially for members you can always buy anything with 60 days price guarantee incase the price drops you can claim the new price and they honor it with 60 days of return also available after use with no explanation. I loved it all and bought the membership and all electronics for my new home include a PS5 slim digital edition at 499 which is now 399 and this membership gets me back a 100 bucks as price dropped with in 60 days of my purchase Best Buy is Love !!

I like Best Buy plus because I save money.my organic prices was around $2490 but when I open my Best Buy plus I save around 400 or 500 hundred.

I bought my Best Buy membership to get some rewards and see how it was, Within the next week or so it helped greatly was able to get massive discounts and it made everything easier all together!

Such a great investment! Especially if you’re not tech-savvy! Having a peace of mind when using your devices and it malfunctions, you’ll have 24 hr tech support to help! And we can’t forget about the GeekSquad! They’re awesome and always willing to help!!

Had to return an item. Dreaded to go through the hassle. It was a fantasic experience. BestBuy personal were extremely nice and the return went like a dream. (GREAT!!)

First time using this. My fiance wanted it so we had a longer return window. That was very nice to have. Also offered Sunday ticket which was another plus. I know it has some great perks. We didn’t get to use all of them.

The My Best Buy Plus™ membership has been an incredible investment, providing exclusive member deals that consistently offer significant savings on a wide range of products. Whether upgrading my electronics or making everyday purchases, the discounts have made a noticeable difference, and covered the membership cost with just a few purchases. One of the standout benefits for me, personally, is the extended 60-day return and exchange window. Having extra time to fully test a product before committing is invaluable, especially for tech items where real-world usage matters. This flexibility sets the membership apart and makes shopping at Best Buy a low-risk experience. I have even found myself willing to go through the hassle of purchasing a more expensive item on Best Buy, then going through the process of price matching, just so I can enjoy the perks that come with this membership. For those who frequently shop at Best Buy, the combination of member-only pricing and extended returns makes this membership an easy recommendation. It enhances the shopping experience and delivers long-term value far beyond its cost. I just renewed recently, and will continue to renew as long as the value remains exceptional!

I have my doubts how frequently I will need plus membership. Then a sale happens that members often save even more that easily covers the cost of the $50 membership and makes it just worth while if you make one or more purchases a year at Best Buy. Example, bought an E-bike in 2025 and that alone gave me a reward and discounted price that saved more than double the membership price.

Honestly, Best Buy is one of the greatest technology shopping centers

I was in enroll membership that was work for security camera but isn't working for dash cam

I recently purchased the My Best Buy Plus membership ($49.99/year) and found it well worth it for frequent Best Buy shoppers like me. The free 2-day shipping is fantastic for small items like accessories, and the exclusive deals more than offset the cost—I even scored a $100 gift card on a purchase! The 60-day return window adds peace of mind for big-ticket items. However, some deals feel underwhelming, and I’ve seen mixed reviews about return issues. Overall, I think it’s a great value for convenience and savings if you shop at Best Buy several times a year.

I Bought fryer a month ago and I used the $50 certificate and I returned the same day like after 9 minutes, the customer service told me the $50 certificate will return to my account in 15 days and that cheated with the customer service said on 25th will return to the account but didn’t. Called back the customer service and asked me why you returned it and told her was not the right fryer my wife wanted and told her you should asked me the reason after that she said you can’t get $50 certificate because it’s one time use. Why she didn’t say that the first time only when I asked her you should asked me the reason for returning the fryer. They two customer service did not tell me that?

Membership saves time and is useful. Often a short time after a new purchase, I discover a question I forgot to ask or some additional item I need. It saves time because they have a record of the prior purchases and can match me with the needed item.

I signed up for the Best Buy Plus Membership a few months ago, and it’s been totally worth it. The free 2-day shipping alone saves me so much time, and I love getting access to exclusive deals before they go public. The extended return window is also a nice bonus — it takes the stress out of big purchases.

Love having this membership! Great purchase to have when things aren’t right! Anything I buy from Best Buy I will always purchase My Best Buy Plus with anything I buy!

I purchased a new laptop HP model C0CL9UA#ABA on 10/12/2025. The Sale price was $319.99. The Salesman practically guaranteed that this Laptop would be even cheaper on Black Friday. The Salesman said, if I purchased the Best Buy Plus 1 Year membership for $49.99 I would be reimbursed for the cheaper Black Friday price. The price for this same computer was $329.99 on Black Friday, it was $10.00 more than what I paid over 1 month earlier. I feel that I got scammed buying the 1 Year membership. I would not have purchased the 1 Year membership if the salesman said it would be cheaper on Black Friday. I'm thinking the salesman gets commission pushing these memberships. Just a heads up for people buying the memberships.

Value of the Plus membership has not been explained to me to date

The sales man that i had helping me had a great costumer service explained everything to me and made everything very clear!!! AWESOME experience wish i had his name to put him down for a future raise!