Customer Ratings & Reviews

Great value! I look forward to using this membership often.

I'm not sure I'm figuring out how to get an advantage out of this membership.

Hopefully this membership is worth it. Seems to be a plus since you have more time to make returns.

I am the go to guy to buy all electronics for my and my brother’s family. I also setup home offices for people as a side hustle so extended return period with plus adds value proposition to my clients. I have been very pleased with the plus membership.

The My Best Buy Plus Membership is a great option if you shop at Best Buy a lot. For a reasonable yearly fee, you get perks like free 2-day shipping, exclusive discounts, and longer return windows, which makes buying gadgets and electronics a bit more hassle-free. It’s especially worth it if you’re always picking up tech or home appliances, but if you’re just an occasional shopper, you might not get as much out of it. Overall, it’s a nice way to save and get a few extra benefits if you love shopping at Best Buy.

If you’re making a major purchase or multiple purchases over a $1000 in a year you will be reimbursed the cost of membership and more in credits. It has been a good investment.

This membership is well worth it! The savings on my purchase made it basically free! Love the extended return time and the customer supoort!

The young man the checked me out suggested purchasing My Best Buy Plus membership. I'm glad he did. Within a few weeks the item I purchased that day went on sale and I was able to apply the "price match" offered through My Best Buy Plus Membership and get the new sales price. I was refunded the difference of what I paid for it and the new sales price. (Which was more than what I paid for the membership. So, it proved to be worth it to me!)

I am very impressed with the employees of Best Buy. The managers and the line staff alike. I would have never purchased the membership with out their explanations and saving me some money. Kudos to them.

The best part of my membership plus so far for me has been the Geek Squad!!! They've helped me multiple times and even where it wasn't in their job description, they went out of their way to be helpful. I really appreciate all the guys, Taylor, Robert and both John's that completed the multiple installations at my new apartment. Thank you!! :)

Awesome membership!!! I love Best Buy and every thing they have to offer you cannot go wrong shopping here I won’t buy my electronics from any where else

The benefits are good, including free shipping on all orders and exclusive member discounts that have saved me a lot of money. The customer service is so good as well, always ready to assist with any questions or concerns. Additionally, the extended return period is a huge plus, giving me peace of mind with my purchases. Overall, the Best Buy membership offers great value and convenience, making my shopping experience much more enjoyable. Highly recommend!

I had a problem with a recommendation by staff to purchase a modem/router.

My Best Buy Plus membership. My Best Buy Plus Membership definitely has not provided me with any savings either through sales or benefits. Throughout the years I have purchased many large ticket items and had always purchase the extended warranty to go along with these purchases... For instance the 8K TV that I have purchased this year along with an extended warranty supersedes any return policy that My Best Buy Plus Membership could provide... So basically if you're buying anything from a microwave oven to a 8K television you're going to purchase the extended warranty for the product and purchase anyways... Another example when I purchased, a 3D TV in the past I had purchased it extended or two for it the 3D television set, that I had purchased along with an extended warranty who television apparently died with one week left on the extended warranty... As soon as television set died called Best Buy and can't wait to complete Squad is set up an appointment to possibly be a repair Within 3 weeks "after training a few c computer or motherboard chip in the TV, they swapped out the control panel for a new one and lo and behold the TV is still working till this day as a sub TV on the garage... So if for some reason you feel you need an extended return policy for a product that maybe sketchy or catchy or in other words you just want to face safe and not spend a few hours for the warranty extend it warranty... So for me some one who normally purchases an extended warranty, for anything over $100, I reallyhaven't seen any benefitsto having a "My Best Buy Plus Membership"... Seems the sale offers I received basically improved everything lead already purchased? Or in one case in particular to get these sales price you would have to purchase two of the same item and one case in particular... A quick example I've been pricing portable air conditioners so I wouldn't have to run the central air when I'm home alone, early this summer Best Buy had some great deals on Furious portable air conditioner... Of course if I was to buy a 3-500 air conditioner I would still get the extended warranty for it, making my best five membership return policy useless... "Footnote"; if you read My Best Buy Plus membership, return policy, States returns are subject to a restocking fee... If the microwave I purchased stopped working or if the button stopped working would you want to pay or you stocking fee? There was something that I found interesting as far as contracted services such as cell phone no matter what the My Best Buy Plus membership. According to Best Buy in relatively clearly stated print any Equitable restocking fees can be waived by the store associate... So from Bangor Maine to Vero Beach, FL I've only had one problemwith a person that works for the Geek Squad as far as honoringa warranty... Onlyone problemwith a local store manager regarding the deliveryof a new TV8K that just would not work or turn onproperly... "we won't even go into what made you consider a bait and switch tactic for that particular store" I know if I mentioned stores names ornames of employees that's to work at the storesthisreview would not be published I know this for a fact" "So if you buyan 8K TV or for 32-in computer monitors" by the extended warranty, and do not rely on "My Best Buy Plus Membership". As far as the 8K TV that did not work when it was delivered, I am definitely happy I paid the installation or setup fee, for Geek Squad to set up the new TV when they saw the TV wasn't working they were able to box it up cut it off back to the store... The store manager at the Galleria should had definitely given at least of 25% discount for the intervenes of waiting three weeks for replacement TV... And yes there were other brands of 8K TVs available in the store, for a thousand or possibly $3,000 more than what I was already spending... So as far as "My Best Buy Plus Membership" Extended Return Window — Exclusive member prices, exclusive access & free 2-day shipping. Exclusive deals on products and discounts on select services. Same Day Delivery. My Best Buy Membership. Never seem to apply for me or anything I purchased... Yes, "My Best Buy Plus Membership". Has not benefited me, as of yet... Do I foresee "My Best Buy Plus Membership" benefiting me in the future? Only time will tell for the next few months while I still have the membership if I would bother to renew it or not. This review was a little longer than I would have liked it Thank you for taking the time and reading this. *

The membership plan is a must have for larger appliance.

The deals are great and I love the fact we have 60 days to return a product just in case it does not work for us. The best part is the deal match that we can go back in within 60days and if the price drop we would get that back.

geek squad had been great. set up and all. i’ve had a difficult time because i’m old. tried very hard me. not always happy getting customer service. but it’s me i know

Perfect! I love that by you have extended time to price match and return products.

I was promised a $100 credit, only revied $50 but the store made it right by me

My membership is a real value and I have saved enough from my first purchase that paid for the membership. This is a real value. In addition, the geek squad is there for support anytime after my purchases. We’re over I love the peace of mine that the protection plans Best Buy offers. I can’t emphasize enough how valuable Buying a membership through Best Buy save your money and the support you receive. In all my purchases, I have always been satisfied and appreciated the fact how the staff listen to understand what your needs are. Thank you, Best Buy.