Customer Ratings & Reviews

This is my first-time membership here in Arizona and base on my expenses this store is very helpful and all staff are very accommodating to there valid costumes thank u

The membership definitely helps if you need to fix or worried about your new stuff you just bought breaking

Highly recommend doing this membership, it helped save me over 200.00. Purchased several items that went on sale later and they refunded me the money A+++

I love the value of my members it pays tp be a member and customer services are great in all aspects

I was delighted with the great value offered, as it perfectly solved my problem. I’ve always had a great experience with the team at Best Buy Cedar Rapids, and I can’t wait to return soon to purchase my other digital essentials!

It actually has came in handy so many times while shopping here and I am an 5-10 times a year customer.

Easily paid for itself with all the 2-day or 1-day free shipping. I have price-matched multiple things with the extended price match window with membership and it's saved me more than it cost me. Also, I love the member-only prices for certain items. I have bought way more things than I should have or would have, but I love it.

The Best Buy plus membership has been great for us. The stress free extended return period is a major reason I'll continue to be a Best Buy plus member. This company is great and I'll continue to support as long as I can, we need to keep big box stores around to be able to interact with the staff and the product we're want in person.

I am so glad I pressed the option to speak to a store representative when I was trying to make a purchase of a freezer. She was so helpful and mentioned the membership, which I was hesitant to sign up for at first, but she explained that I could save an additional $100 on my purchase plus qualify for an additional savings throughout the year. After listening to her it was a no brainer but to sign up. My membership has already more than paid for itself several times over by saving me on other purchases since signing up.

It’sa good value if you buy a lot of tech and get a lot of repairs. 2 day shipping is nice and extended return policy is great. I didn’t buy enough stuff to keep it though

I got the membership with my new laptop. However, I have not used any of the benefits of the membership. If the benefits of the Geek Squad, discounts, etc. matter to you as you often shop at Best Buy, then get the membership. Otherwise, it may not be worth it.

Being a member and having that choice to have what i want is amazing gotta love best buy.

It’s been great having the freedom to buy a device and try it for 30 days a still able to return it.

I am a 79 year-old man who is daunted by all things electronic and I live 50 miles away. Best Buy employees always treat me politely and with patience. They have helped me with the purchase and trouble-shooting of computers. They have helped me purchase TVs and their installations. I think they are great.

I’ve already done this, why does this continue to come?

jury is out on this one, I have not had the opportunity to use it yet

I got it mine just as I was buying all new stuff for a condo I just closed on; full entertainment setup w/Savant universal remote, new fridge, even automated/remote shades (controlled by the Savant app). I consider it worthwhile because I spent all that money on this stuff at Best Buy.

I love my yearly membership and all the benefits i get

Bought it for geek squad support and peace of mind

Love the Freedom of knowing if I ever need something they’re a phone call away