Customer Ratings & Reviews

The sales man that i had helping me had a great costumer service explained everything to me and made everything very clear!!! AWESOME experience wish i had his name to put him down for a future raise!

Worth it if you shop often. It offers great benefits, fast shipping, and exclusive deals. You can easily recover the cost with the savings.

I had the pleasure of working with a superb Best Buy employee whose name I wish I could remember. I purchased the Sonos arc and subwoofer . I was a little hesitant but the employee made me feel safe purchasing the membership.

I recently purchased a ReMarkable tablet from Best Buy as I'm a research scientist attempting to become "paper free". I wasn't sure if the device would work for me and explained that to the associate registering the purchase. They explained that my ability to return the device would be greatly extended if I renewed my Best Buy Plus membership. This was very helpful information and definitely gave me comfort as the paperless tablet represents a major shift in the way I take notes and consume scientific literature. Even though I am pleased with the device, knowing that I had a reasonable amount of time to trial it was very helpful.

This membership offers great value. The member pricing, combined with unlimited Geek Squad support, makes it extremely worthwhile. I also appreciate the peace of mind that comes with having protection plans on our purchases.

The delivery was very good the product was ok. The TV occasionally blacks out for a couple of seconds which is annoying especially when it does so at critical points. In addition, it comes from the factory with a backlighting (brightness) level set at its highest which can affect the life of certain component parts, and I do not know how to change it. Other than that, it's good value.

Have had a great experience with this membership. The additional return time was very helpful and giving me confidence to purchase an open box laptop,by knowing I had the extended 60 day return policy with the membership. I’ve also received two different promotional $10 my Best Buy rewards certificates, a nice additional perk to offset membership cost. Of course, this promotion has served it’s purpose for BestBuy by encouraging me to purchase additional items. Overall, I would recommend it if you plan to purchase many items, or expensive electronics that you are not sure will work out for your needs from Best Buy over a calendar year.

2 month price guarantee is the best thing about this. Buy what you want, come back in for a refund later cause things go on sale at least once a month. Don't gotta wait for things to sell out.

I love my My Best Buy Plus™ membership. It's been a game-changer for me, especially since I buy most of my tech from Best Buy anyway. The annual fee pays for itself after just one or two purchases with the member-only pricing. The extended 60-day return window is also a huge plus. It just gives me peace of mind knowing I have plenty of time to test out a product to make sure it's the right fit.

Seems pretty good for the price point but not sure if I’ll renew it

I like this membership as it has saved me money. I haven't used the Geek Squad portion of it mainly because I work in IT and can fix my issues myself. I've saved enough each year that it covers the cost of the plan.

I guess it’s ok…I haven’t really found this tier anything extra special. I should have opted for the more expensive tier that way I could have gotten free service plans with everything I bought.

Easy to make returns. I wish there was a way that Best Buy could contact us if there was a price drop on large ticket items so we could get a refund. Kind of a pain to have to keep checking the price.

I was unaware of the membership until I made a purchase of a television in the store. I like what the Membership affords me as far as returns and price matching. I’m grateful that the sales person I’ve dealt with explained it

I’ve been using the Best Buy Plus Membership for a few months now, and overall, it’s been a pretty solid upgrade for regular shoppers like me. For around $49.99/year, you get several perks that can easily pay for themselves if you shop even a few times a year. One of the biggest advantages is free 2-day shipping on most items with no minimum purchase — super handy when you need electronics or accessories quickly. You also get exclusive discounts on a rotating list of products, which often covers popular tech like laptops, TVs, and headphones. I noticed the deals sometimes match or even beat what you’d find during major sales events. Another underrated perk is the extended return window. Instead of the standard 15 days, Plus members get 60 days for most purchases, which takes a lot of the pressure off when making bigger decisions like a new laptop or appliance. That said, there are a few things to keep in mind. Some of the “exclusive offers” can be hit-or-miss depending on what you’re shopping for, and it doesn’t include full protection plans or total tech support — that’s part of the more expensive Best Buy Total membership. So if you’re expecting 24/7 tech help or free installation services, Plus won’t cover that.

Kevin and Alex did an outstanding job with the removal of my old refrigerator and the installation of my new replacement refrigerator. They were prompt, courteous, considerate of my home, and very professional in the installation. They checked to see if the refrigerator was functioning properly and removed all refuge in the process. I am a very pleased customer.

Happy with it just I was under the impression that when I purchase this I would get extra time on warranty but was wrong and 60 day extended return policy besides that happy with it

I'm an au pair, and this subscription is worth it for me since I get discounts on certain items—so, in a way, I've already recouped the money I spent on the subscription

The timely updates and recommendations on promotional/sale items are very much appreciated. You are kept informed on the best deals on a variety of items.

I’m very happy with my Best Buy membership. The benefits are excellent, the customer service is always helpful, and the exclusive deals really make a difference. It has definitely been worth the investment, and I highly recommend it to anyone who shops at Best Buy regularly.