Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40782 reviews
(40,782 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best Buy membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever. I’ve shopped a lot at Best Buy and the member ship is by far one of the best perks. You get price discounts on everyday products, better deals on appliances. Only for a low monthly membership fee best thing ever. I do not regret getting it
I would recommend this to a friendRated 5 out of 5 stars
What an incredible deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were shopping for a washer/dryer combo and the sales guy told us about the Best Buy plus membership. For $49.99 for saved over $200.00 on the set. On top of that, you get all the other great benefits, free two day shipping, exclusive deals, 60 day returns and others. It is definitely worth the money and then some. We will be renewing this for sure.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Samsung Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are totally enjoying our new purchase! And the sale price was fantastic. It was very easy to set up and the instructions were also easy to follow.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership good option and have used the perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know this membership option was available until I made a purchase. The sales rep. knew I had trouble deciding on what brand to buy and reassured me I could swap it out if not happy with my choice. And I had a year to be reimbursed if my purchase dropped in price one or more times. Nice cushion when making a decision.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Trying it for the first time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sound up to this for the first time… My understanding is that it will allow you to do price matching with other companies if they have the identical product… Looking forward to saving some money in the future
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I know best buy will help when needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right price... Protect my purchase .. save headaches in the future
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great if you are making big purchases!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 3d printer that had issues out of the box. I tried to work with it but there was something going on with the hardware. I took it back and bestbuy gave me credit that I then put towards a better printer. As long as it's within 60 days you can do that. Highly recommended!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy plus membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great way to earn rewards points. I got $45 back from a big purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
LG dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very easy to use! I quickly found how to control it and the settings were very satisfactory. The result of the clothes after they’ve been dried was good, and the workers had no struggle with setting it up.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Stress free returns and exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a complete game-changer. Beyond the exclusive discounts and fast shipping, the customer service is truly high-value. Every interaction feels professional and prioritized, providing a seamless, 'white-glove' experience that makes buying tech stress-free. With the extended return window and premium support, this membership easily pays for itself. Highly recommended for anyone looking for a superior shopping experience.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership as yet unused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry can’t really review spending money as it’s always easy to accomplish,l simply gave my ok and it was accomplished by adding the cost to my purchase…no benefit as yet to discuss or review! I did have a very knowledgeable salesman who seemed to know all things electronic or in appliances small and large! Can’t answer if l would recommend membership to anyone as l haven’t used it to any advantage as yet…so I’m done here!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy yearly membership is a great value for anyone who shops there regularly, offering perks like exclusive discounts, extended return periods, and access to special deals throughout the year.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to buy my newest Apple Watch in November, I was skeptical at first to purchase this membership. When one of the store representatives told me that Best Buy does a holiday price match where I could call if the price of my product was lower and get the money refunded to me for the difference I was immediately sold. Not only did this product actually deliver as the sales associate said, but it was so easy to do. I was able to text the Best Buy representative and get everything taken care of that way. I even used my Best Buy credit card and was able to get the difference in the prices refunded right to my Best Buy credit card and off the total without affecting the promotional rate definitely worth the purchase for that alone.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
GE French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new refrigerator. I wanted the middle drawer to be an extra freezer storage but even though the drawer said it was 29 degrees, my popsicles melted. With that said, I can still use it for small snacks and canned drinks.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not tech savvy. I just know I wanted to update my phone, to keep my number and my carrier. I’m delighted with the phone that was suggested and they did all the tech work for me and explained and answered my questions. It’s good to know that if I hit a snag, they will be there to support me.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ membership has been helpful overall, especially with extended return periods and member-exclusive pricing. The longer return window gives peace of mind when purchasing big-ticket items like appliances or electronics, and I’ve been able to take advantage of discounts that offset part of the membership cost. That said, the value really depends on how often you shop at Best Buy. If you make frequent purchases or large buys, the membership can be worth it. If you only shop occasionally, the benefits may feel limited. Overall, it’s a solid option for regular Best Buy customers, but it’s best suited for those who shop there often.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good Plan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already had to use my plan, even though my appliance is only two months old. (Something was done wrong during the installation.) The plan has already paid for itself.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Great if you buy tech stuff frequently.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy tech stuff frequently, then some of the member deals are nice. I originally got this membership because I bought an appliance and they gave some credit back and installed the appliance for free. Occasionally you will see some personal member deals that might peak your interest but wouldn't exactly call it 100% worth it in my case.
I would recommend this to a friendRated 5 out of 5 stars
Awesome customer service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this when i bought my laptop and they have always been helpful when it cam with any help regarding the laptop and with helping set it up and the bigger return window gave be better confidence on my purchase
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has definitely been worth it for me. The exclusive member pricing saves a lot over time, and having access to unlimited Geek Squad support is incredibly convenient. I also really appreciate the added protection plans on purchases — it gives me peace of mind knowing my devices are covered.
This review is from Yearly Membership
I would recommend this to a friend
