Customer Ratings & Reviews

Overall, I think it's pretty good, but I have a little suggestion to make it even better! Recently, I received a $50 certificate as part of my membership rewards, which was super exciting! However, I noticed it has an expiration date of 11/17/24. What happens if I’ve already made my purchases and don’t need anything else before that date? It seems tricky, and I wouldn’t want to lose that certificate! It would be great if certificates could stay in our accounts and be used whenever we want, regardless of an expiration date. It would add more flexibility and make the membership feel even more rewarding! Thanks for taking the time to read my thoughts! I appreciate all you do and look forward to your thoughts on this.

I have the membership and I'm certain I'll have a need for it and see the benefits, just havent yet.

Its alright i haven't really been able to use my perks I have yet though.

Membership resulted in major discounts in the purchase, delivery, installation of appliance, plus removal of old appliance.

I did get a $50 discount on a freezer, so this was really free for me. I haven't bought anything else yet, so not sure if it will be of any benefit yet.

Pretty good deal. Extends the return period which gives you extra time to see if you got a bad item. Early peek at discounts. Worth the money to me.

Membership has amazing value and discounts was a great purchase

Since you are paying Best Buy now to be a member, you need to make sure you are shopping at BB often enough to make it worthwhile. I used to love going to the store and just looking at merchandise. Now, many stores carry little items and my buying habits no longer include BB as often. The cost of membership could be outweighed by savings. Make an informed decision.

I purchased a high end laptop, it worked great for what I needed, but my needs changed a few weeks later. I needed more power and less mobility. I was able to perform my exchange due to the policy without any issues! My confidence I Best Buy’s willingness to facilitate supporting my needs keeps me coming back.

It's bringing a lot of value and also brings me so many discounts and also 2 day delivery on every product I love it.!

Amazing membership as there are so many benefits with it . Next time you get an item don’t forget to ask for it .

The membership not only adds value to my product but peace of mind too.

Membership is a real value. It helps me have peace of mind with the Greek Squad. It is a WIN WIN.

Love best buy. It’s the best electronic store ever

I purchased My Best Buy Plus membership at time of purchasing a LG OLED 65” C4 smart tv. I did not hesitate to get free standard and 2 day shipping, exclusive member prices, deals and offers, and extended 60 day extension return window on most purchases.

Buying this membership ended up saving me a lot of money. Thanks to the staff for suggesting it!

If you shop Best Buy more than a couple times a year—especially for high-ticket items or time-sensitive needs—My Best Buy Plus is a no-brainer. You’ll get the value back almost immediately if you use it right. Would recommend to anyone who values speed, savings, and peace of mind when buying tech.

We've enjoyed the reasonable price membership. We've been able to get a couple of things for free through points earned on purchases we made. Also got our washer and dryer with no interest for over a year to get it paid off. We also get 60 days to return stuff I believe if it's unopened and have the receipt. Can't remember the rules that well, but it's been good for us.

My most recent purchase was the 2024 model of the iPad Pro 13” with a corresponding keypad. I traded in my older model when I saw the benefits of the latest technology. A member of the Geek Squad’s tech support team, Erin Andrews, handled the complete transition from my old iPad to my new one. She was absolutely outstanding in her technical competence and pleasant personality! She made my purchase a very pleasant experience and took the time to address all my questions.

Since I shop at Best Buy a lot ( the variety and deals are unbeatable) I love my membership and extended guarantee