Customer Ratings & Reviews

Honestly, i was hesitant to buy it at first but after a few months, it was definitely worth the purchase. It really pays for itself! You get discounted prices and from time to time I have received best buy gift cards , just saying thank you for being a member! Its awesome, I highly recommend!

None of your employees would help me put the 65 inch tv in the back of my truck and I’m 75 years old with a brace on my left knee and luckily a man volunteered to help me and tied it down. Tv made it home safely….

Happy knowing if somwthing goes wrong, Bestbuy can fix it!

This membership was a true lifesaver, we bought a washer dryer combo set and the washer wouldent work it was replaced right away and we didn't realize there was a shipping bar in place and tried to operate the washer and needless to say it damaged the washer and we had to have it replaced again. Thank God we had this membership

Pretty decent. I like the two month return policy.

Best decision i made all year!! Purchased a great PC at a great value from a great place with some great people!

This member ship is wonderful! I love having this membership; I can use it for refunds or returns, comparing prices, etc. I loved it!

The membership is a good deal special members pricing plus access to geek squad support. It's good to know that you have a protected plan on your purchases

The memberships it provides are very good and very good. I encourage you to sign up. I know why membership is really nice and will help you in a lot sincerely. I am very happy to have signed up and have a membership in this store.

Great for online orders and big ticket purchases. With this you can save on shipping costs and returns.

Employee are very professional. They meet my needs.

Pretty legit membership, extended return policy comes in handy

AWESOME PROGRAM. ITS A NO BRAINER. So many perks!!!

I think it’s a decent rewards program. I think it has more benefits than some of the others

Very good value when needing to recycle older equipment. Other hidden benefits as well.

it is great if you get tech that speaks understandabel English, I had to talk to three techs until I gone someone that undersstood me I him

I like it, helped me with warranty and returns. Would recommend

Bought it for the discounted prices. worth it if you shop at best buy a lot and they have some serious deals on high ticket electronics and others.

Paying a yearly membership to get the same benefits is alot more budget friendly. Think about it, before you had to spend 100s to a 1000 plus bucks yearly to maintain a membership or lose the benefits, such as 45 day returns, I need 45 day returns, those who know, know. Now you have a better choice and it costs nearly nothing. Of course this applies to people who care about this stuff and shop a lot at Best Buy. I’ve been a member for over 15 plus years and have gone thru Best Buy’s membership restructuring a few times and I like this option the best. Honestly it’s all about cost and benefits.

In the past month, I've been using the Geeksquad services from Best Buy, and overall, it has been a positive experience. The convenience and support they provide have proven valuable in addressing my tech-related concerns. Best Buy's Geeksquad has proven to be a reliable resource for tech support in the past month. The combination of friendly staff, in-store convenience, and affordable repair options make it a service worth considering, especially for those who prefer a hands-on approach to technical problem-solving. The minor hiccups in appointment scheduling and remote support are overshadowed by the overall positive experience.