Customer Ratings & Reviews

Geek Squad Support: Enjoy priority access to expert assistance for all your tech queries and troubleshooting needs. Peace of Mind: Comprehensive protection plans provide extended warranty coverage and accidental damage protection, ensuring your gadgets are safeguarded against unexpected mishaps. Exclusive Savings: Gain access to special offers, discounts, and promotions, allowing you to save big on the latest tech gadgets and accessories. Seamless Integration: Experience a streamlined shopping journey with free shipping and delivery options, exclusive member-only events, and early access to sales both online and in-store.

It’s a great store very helpful!!! I always leave the store happy!!!!

Definitely recommend this. Helped me save a lot on items

Deals are nice. Services perks are why I joined and have kept since.

My experience was absolutely perfect. I walked in & my salesman walked right up to me. He lead me to exactly what I needed, He gave me tips on how to get the best performance out of my sound bar. I left knowing I made the right choice. No pressure just sound advice.

I got this washer as an open box. It came with all but the instructions which are available on line.

The team did an outstanding job, taking their time to install the TVs in a workmanship manner.

The picture is clear and the colors are true and vibrant. It has great features, e.g. will turn off automatically if a program is not selected within a certain period of time. It also has several other convenient and practical features.

Everything about this is great! Geek squad support is my favorite function of the membership. Help with anything I need is always available.

The picture was good but the sound quality was poor but my biggest problem was i paid $ 50.00 for membership and within 2 days i wanted upgrade to the 75'' and the price shot up $200.00 so the only thing I got from the membership was paying $ 50.00 more than the sales price, I also never recieved any notification of deals for being a member

great benefits saved 279$ for lower price advertised

This membership is good and price is not to espensive

The protection that comws with purchases gives me peace of mind

When you plan to buy a lot of computer and camera equipment then this membership holds great value that I wish I purchased sooner. The price match ensures that you are getting the best deal, and they stand by that. The discounts on products are worth the money at the time of purchase. If you shop here, then this is a must have.

A must have to make sure you can return any item back to a store without stress?

I bought this membership to get a promotional discount on a new TV -- it was worth it for that. But I haven't seen much continuing value. I've received a couple small discount coupons since joining but nothing close to the membership price. Unless Best Buy introduces an everyday incentive (like a small discount on all purchases), I will cancel.

purchased for son study abroad. All staff at two locations - mt view & Almaden San Jose - were helpful and responsive. Happy with experience and purchase.

Tom, the service tech, called me the nite before he was due to come out to my house to solve my hearing aid/bluetooth link up with my new Samsung TV. He asked me all about my hearing aids, my hearing aid app & anything else I could help him with connecting my hearing aids (bluetooth) with my TV. He was unfamiliar with my delema & wanted to learn as much as possible. He arrived on time, was already familiar with my brand & type of hearing aids & jumped into resolving my issue. Within 10 minutes he had solved my connection issue & bluetooth connected perfectly with my new Samsung TV.

The membership was valuable for a one-time purchase and some of the member deals are relevant, but I didn’t quite see the value for renewal over the long-term. I would probably have to see 3x savings to make it worth the annual fee.

Membership perks make the Best Buy experience more attractive.