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Customer reviews

Rating 4.2 out of 5 stars with 38326 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 38,301 reviews
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, convenient, easy to use shopping and what I like most is that I received the goods very quickly with the correct information in the app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MY BEST BUY PLUS "DECEPTIVE".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INFORMATION GIVEN FOR "BEST BUY PLUS" WAS NOT CORRECT. I WAS INFORMED I COULD LOG INTO APP AND REMOVE CREDIT CARD FOR AUTO RENEWAL. I TRIED WHILE IN STORE AND IT WAS NOT TRUE, WE CALLED AND WAS INFORMED THAT CANNOT BE DONE. I WAS NOT MAD BECAUSE THE PERSON WHO ASSISTED ME WITH MY PURCHASE WAS AWESOME UNLIKE ANOTHER MANAGER WHO WAS COLD AND UNHELPFUL.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Not having received the correct information on your My Best Buy Plus membership can be difficult. Please reach out to us for support with your concerns on any of our social media profiles Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used it, but it’s a good option. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop where the sells men know their business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles in appliances in store 388 Lees Summit walked us through all the three door refrigerators until he showed the wonderful four door by Samsung. What a sell, we love our unit. Thanks Charles and thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only buy goods at Best Buy!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the opportunity to use your services! I only buy goods at Best Buy!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower price on a purchase made last month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased the Best Buy Plus membership last month when I bought a new laptop. I called today because I saw that the price of my previous purchase was now $100 less. I called Best Buy and the very pleasant young gentleman I talked too took care of processing the purchase price difference to my credit card in a matter of just a few minutes. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my plus membership, I’m glad I have this and do plan to renew every year the savings the perks the special membership prices are all worth it and that’s just to name a few there are more benefits to being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth every penny. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have a special talent for tangling up programs, the Geek Squad (after a bit of serious search) was able to find my missing documents, explain to me where they went and why and teach me how to continue to used them, etc. I am so happy they exist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal if you're a frequent bestbuy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering a Best Buy Plus membership, here's my take on it. Honestly, it's a pretty solid deal if you're a frequent shopper there. You get access to exclusive discounts, free shipping on a lot of items, and even some extended return windows. Plus, the member-only deals can really save you some cash on those big-ticket items. Overall, if you love tech and shop at Best Buy often, it’s definitely worth checking out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Online Shopping with My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a MacBook from Best Buy online using my "my BEST BUY Plus" membership. The entire experience was exceptional. The membership perks made the process smooth and rewarding, and the online platform was incredibly user-friendly. From browsing to checkout, everything was seamless. I couldn't be happier with my new MacBook and the fantastic service I received. Highly recommend both the product and Best Buy’s superior online shopping experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fail at every step

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need membership to extend return period since the products, delivery and execution is marginal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have used the membership on multiple purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has proven to be a definite worthwhile value. It saves money on purchases, extends the return window and offers excellent customer attention and service. I would strongly recommend this program to all Best Buy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool purchase at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool notebook. Dell super fast ! I am happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    depending on your circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    depending on your circumstances, how much electronic equipment you usually buy per year, a membership may make sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this membership is a good idea. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. Nice deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate subscriptions, like literally, cannot stand them, but I renewed this one. I mean, right after signing up, there was a spend $500 get $50 back deal. It pays for itself pretty quickly with the different sales and deals and if you also have a Best Buy card like I do, it is double the value since the Best Buy card also has its own promos. I buy enough already to make it worth it. As long as it stays at $50/yr then I'm in. Any more than that and I would reconsider.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad digital sound (was good before), great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, Samsung had good sound and picture and was the cheapest at Best Buy. Now, like everyone else, it is overly digital sounding (harsh and not real...I call it scratchy-sounding). I wanted a simple TV like the last two Samsung's I got about 5 years ago (funny, both went out on the same weekend) but now there is way too much complication from pushing of products/services

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We understand your concern with your Samsung devices. While the product itself is manufactured by Samsung, we strive to provide a positive experience for our customers, regardless of the brand. We'd be happy to look into your concerns via the proper channels. For more personalized support, call us at (888) BEST-BUY or (888) 237-8289 or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Just s plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not see too many benefits. I added it and now I'm leaning that it did not include data transfer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets my expectations and additional discounts were added

    I would recommend this to a friend