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Customer reviews

Rating 4.2 out of 5 stars with 38340 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 38,301 reviews
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product.......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought this would be another subscription I signed up for and eventually forgot about until I cancelled. Though this membership has paid for itself thrice at this point because of the deals that comes with it. While I haven't always thought of Best Buy first when I am wanting or needing something, I have started transitioning to looking at membership specials on items I want/need before checking elsewhere since signing up for the membership because of the great promos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to my membership I have awesome support for my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although initially skeptical, this membership was very helpful. I had some issues after my TV was expertly set up that impacted my being able to watch the TV. Although the fault was with my provider, the Geek Squad came and fixed it. Because of my membership, not only did I get a prompt response, but I did not incur any further charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know more because I bought only one time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option that saves me tons of money. I would recommend to anyone making a large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan an Sebastian were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service by Juan and Sebastian they knew the product s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I woud definitely recommend this .Get a lot of good discounts and great prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is well worth the money, ive saved more money with 2 transactions than i paid for the membership. Will definitely be keeping the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a pleasure to be one of me as a membership h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has save me money and have given deals that are beyond reasonable price . This enables buyers to buy more and the sales are good and help the company make more profits because of many people being attracted to the discount .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited Value for My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the My Best Buy Plus™ - Yearly Membership and, to be honest, I haven't found it to be very useful so far. While the idea of member pricing and perks is appealing, I haven't made enough purchases to justify the annual cost. The discounts on the items I was interested in were minimal, and I would have been better off just waiting for a general sale. I also haven't needed to take advantage of the extended return window or free 2-day shipping often enough to feel like I'm getting my money's worth. Unless you are a very frequent or big-ticket Best Buy shopper, the value proposition of this membership is quite limited

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, We appreciate your review. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership comes in handy and you get more than your moneys worth with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for frequent shoppers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds value to my purchases and increases rewards. Good for frequent shoppers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy products are great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never disappointed by products I get from Best Buy. Their description service offers so many benefits and their product protection plans are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was a value,allowing discount on my purchase and future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and setup from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a great value. The huge 100” TV was a great buy with the membership I got the TV delivered with installation included. The 3 gentlemen they sent was professional and so polite and did a great job with the installation and setup for the Hisense TV. Will definitely be buying any of my electronic needs from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership easily pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has already paid for itself. If I make no more purchases for the rest of the membership it would still have been worth it. The problem is the store associates that make it difficult to use. It would be nice to be able to take care of the price matching within the app itself. Rather than going into the store and dealing with terrible associates and then having to do it over the phone. The associates over the phone are great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my purchase! The product exceeded my expectations in every way. The quality is outstanding, and it arrived even earlier than expected. The packaging was secure, and it was clear that care was taken to ensure everything arrived in perfect condition. Customer service was responsive and helpful throughout the process. I highly recommend this to anyone considering it—you won’t be disappointed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid-tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay subscription overall. I joined hoping it would improve my chances of getting limited-quantity products, but Best Buy doesn’t seem to prioritize members for those releases.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Members have some priority promotions that can come up. Limited Quantity items are not guaranteed for members. You can reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great and practical a wonderful option for buying

    I would recommend this to a friend