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Customer reviews

Rating 4.2 out of 5 stars with 40784 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 40,788 reviews
  • Rated 5 out of 5 stars

    Money back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership could save us some money. If our laptop that we purchased in October goes on sale for Christmas we have been promised the difference in price as a refund.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t promise things you can’t complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They promised a lot of stuff and I found out that it’s not true

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We never want to over promise and under deliver. That is not our definition of customer service. Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the membership a great value. The peace of mind for an extended return period has been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a real value and convenience and the customer service is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s all about the people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy appliances at best buy for the extended warranty. I like the employees at the eager road location. They are knowledgeable and have engaging personalities. I also have gone back with questions, stephen in appliance and possibly “batman” in samsung, have helped me after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps with affordability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helped me afford to purchase a new television. I appreciated the ease with which I could purchase and then finance the TV at 0% - which made it possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I guess. Only been a member a couple months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great you get good value and the customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money so go get it! It’s paid for itself a few times on reruns and one defective item. Awesome…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member ship has saved us a lot of money! You get great deals and it’s super cheap!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were skeptical of this membership, but purchased anyway when we made a big TV and sound bar buy. I am so glad we did because the TV went on sale and we received $400 return to our credit card. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement tv for my living room and have not purchased one by myself in the past. The salesman was courteous, knowledgeable and listened to me. I came home with a great flatscreen, and a friend mounted it above the fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i went after 15 days to return something and was able to due to my membership i am very happy for this purchase which is very useful i get up to 60 days to make a return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of value, worth the price, highly recommend as you get your moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn’t trade y’all for any competitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on my Best Buy for anything am a senior love the greeting as you enter then when you need help there’s no one on the floor I look for them then to long inside without clerks help.Mrs.Johnston,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went on the app to find what is the best tv for streaming. The guy that helped me was excellent answered all my questions without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We take care of our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value, membership prices and other benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we only have less budget for buying washing machine and I’m glad Best Buy employee help me to pick a brand new machine on my budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Great prices on good products. Very happy with my TV purchase. Had the geek squad map my new 77-in Samsung TV. They did a great job and very quick. They call the very next day to see if I had any questions or anything that they needed to do. So thumbs up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will use the 50. gift card soon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy deals on items and unlimited Geek Squad services. 60 day protection on laptop is good also.

    I would recommend this to a friend