Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40784 reviews
(40,784 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Money back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership could save us some money. If our laptop that we purchased in October goes on sale for Christmas we have been promised the difference in price as a refund.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Don’t promise things you can’t complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They promised a lot of stuff and I found out that it’s not true
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We never want to over promise and under deliver. That is not our definition of customer service. Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy
Rated 5 out of 5 stars
Love the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found the membership a great value. The peace of mind for an extended return period has been very helpful.
I would recommend this to a friendRated 5 out of 5 stars
It’s easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a real value and convenience and the customer service is very good.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
It’s all about the people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy appliances at best buy for the extended warranty. I like the employees at the eager road location. They are knowledgeable and have engaging personalities. I also have gone back with questions, stephen in appliance and possibly “batman” in samsung, have helped me after the sale.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Helps with affordability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership helped me afford to purchase a new television. I appreciated the ease with which I could purchase and then finance the TV at 0% - which made it possible.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I guess. Only been a member a couple months
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great you get good value and the customer service is great
I would recommend this to a friendRated 5 out of 5 stars
Get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money so go get it! It’s paid for itself a few times on reruns and one defective item. Awesome…..
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship has saved us a lot of money! You get great deals and it’s super cheap!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were skeptical of this membership, but purchased anyway when we made a big TV and sound bar buy. I am so glad we did because the TV went on sale and we received $400 return to our credit card. Definitely worth it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement tv for my living room and have not purchased one by myself in the past. The salesman was courteous, knowledgeable and listened to me. I came home with a great flatscreen, and a friend mounted it above the fireplace!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
i love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i went after 15 days to return something and was able to due to my membership i am very happy for this purchase which is very useful i get up to 60 days to make a return
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of value, worth the price, highly recommend as you get your moneys worth.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I wouldn’t trade y’all for any competitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rely on my Best Buy for anything am a senior love the greeting as you enter then when you need help there’s no one on the floor I look for them then to long inside without clerks help.Mrs.Johnston,
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went on the app to find what is the best tv for streaming. The guy that helped me was excellent answered all my questions without hesitation
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We take care of our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, membership prices and other benefits.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is worth having
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first we only have less budget for buying washing machine and I’m glad Best Buy employee help me to pick a brand new machine on my budget
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Great prices on good products. Very happy with my TV purchase. Had the geek squad map my new 77-in Samsung TV. They did a great job and very quick. They call the very next day to see if I had any questions or anything that they needed to do. So thumbs up.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Will use the 50. gift card soon.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy deals on items and unlimited Geek Squad services. 60 day protection on laptop is good also.
This review is from Yearly Membership
I would recommend this to a friend
