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Customer reviews

Rating 4.2 out of 5 stars with 40702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 40,702 reviews
  • Rated 1 out of 5 stars

    Not worth it for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to places honoring a 30 day return period and was not expecting for Best Buy’s policy to be 14 days. I was preoccupied with moving and personal things and had a chance to visit a store exactly three weeks after the purchase date of my item. The manager was unwilling to give me store credit for my item so I had no other option than to buy this membership so I could return my item. I don’t buy enough appliances or electronics to make this membership worth it, and I am often able to find better deals with other stores anyways.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member, WM123! Our Return & Exchange Policy found here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 has the details on the return time extension from 14 days to 60. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Must have if you shop at Best Buy often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is really good to have, it has saved me so much money over the past few months since I’ve started shopping at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we don't use it much, but nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership help us get our tv delivered and installed. Probability won't use it the rest of the year though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My favorite feature…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best part is that it allows you to get money back on items that you recently purchased that go immediately on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rewards program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have earned several rewards for purchasing television Which is useful if you intend to continue purchasing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me and my Family a membership program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great perk having the Best buy membership. I’ve used to to save money and add rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love mi membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value thanks. I love mi membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deals and Great Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so far pleased with my card and my first purchase with it but as far as I can tell I didn't get credit for my first $770 purchase. On my purchase with my card I also paid a $29 delivery fee when the delivery was supposed to be free. I am very pleased with purchases from BB and they beat the price of a lot of big stores.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancel membership before automatic renewal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salespeople are pushy ! I felt like I was in a used car dealership ! You’re basically forced into buying the membership. Don’t be fooled by the installation claims. The delivery people are great but basically plug in the appliance but do not install water or gas lines unless you have newer construction.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your installation and store experience can be difficult. New construction is optimal as everything needs to be up to code to avoid damages for appliance installs. If you need support please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! It works perfectly. Highly recommended for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits beyond exceed the membership costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently joined Best Buy Plus when purchasing a Dyson vacuum in store. As the benefits are explained, it’s definitely worth the $50/yr. You’re getting member only deals and savings that I’ve already taken advantage of, free two day shipping, price matching no questions asked and 60 day returns no questions asked. There are other benefits but these are the highlights in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with how simple and smooth the experience was. The setup took just a few minutes, and everything worked exactly as expected. Great design, useful features, and excellent support make this a 5-star choice. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Best Buy Rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides great value and has saved money while ensuring our products are covered under warranty. Additionally, it has been helpful in us making the ultimate decision to make certain purchases through Best Buy instead of other retail locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the perks that comes with the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got his dream laptop with the help of the membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I vote yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself with the special membership savings alone. The extended returns and Geeksquad availability are helpful as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You had 1 job……

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a member because I am technically challenged. However; I purchased a television and nobody took my phone number or recorded that it was me. I didn’t notice that they failed to extract my information at time of checkout. I’ve lost the receipt and there’s no way of tracing it. BIG bummer. Not happy about it and I’m a member! I’ll still stay a member, but I expect more. My TV is broken and now I have no recourse.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. As a phone number is requested to display and confirm any associated membership details directly on the keypad at check-out which requires your acknowledgment, we're sorry to hear that you're unable to locate your receipt or proof of purchase. Feel free to connect with us on on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport or give us a call at (888) BEST-BUY or (888) 237-8289 for further support. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth the cost. The extra discounts covers the cost of the membership. The Geek Squad support is greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it just for the fact that it gives you 60 days to return in case anything happens with any product. It comes with other features that are worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Good. I like best buy membership. They provide good deals. Compare price option.

    I would recommend this to a friend