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Customer reviews

Rating 4.2 out of 5 stars with 40630 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 40,630 reviews
  • Rated 4 out of 5 stars

    Check out the Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just joined my Best Buy Plus. So far have had a price adjustment on an appliance which went down in price, free delivery on a small $15 appliance plus several rebates. Looking good. May update to a 5 as time goes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Apple is in a partnership with BestBuy I’m regularly shopping there. Just a few weeks ago we purchased a 65” TV for my senior friend and they deliver and installed. Very pleased with BedtBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is one of the best things I have ever done, My purchases from Best Buy are substantial, it's my favorite store. The organization within the store is superb and the employees are very knowledgeable and helpful. The Geeks came out to my house I was left speechless. Thank you for making my experience of the Best Buy's ever Glenn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a new member, hoping to use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value, especially the price drop guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we signed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of good perks that more than make up the difference for the annual cost of membership, even if you only make a few purchases a year. Best Buy service has been really helpful, and I'm now disappointed that I didn't sign up for this earlier and make more of my tech purchases through Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprising Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made sense when we got,and when looking. As not a big electronics purchaser, thinking about-/+ it does have value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership ids real value. The 60 return window you cannot go wrong. On top of that you get member discounts on all items. Pair that with a Best Buy card you save even more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    they lied at original purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i purchased the membership i paid $70 they said i would get $50 rebate... that was a lie and they tried to say it was a $5 rebate... they lost me as a customer as soon as they tried to lie about a teenage on the membership... not a good way to do business... i generally like to support my community. however i never shop at a best buy again. is target but online at least im not looking someone in the face that's ready to lie looking to right at me... even then... it won't be at best buy

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, KARENT. Thanks for taking the time to review your My Best Buy Total™ membership. We understand expecting a $50 credit only to receive a $5 credit, isn't ideal. We'd be happy to review this further with you, if you can send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention that it is in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Instant savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of the membership program during a purchase I made and giving instant savings, looking forward to taking advantage of future savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing.I love it.It 's one of the best products ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company,great service, knowledgeable staff,love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent. I appreciate you guys for hard work for a time delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the order was not delivered on time when i ask assistance from customer service they did an excellent job. it was surprise gift but got delayed. all good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t use often, but has come in handy when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the options included with becoming a member vs not being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total membership is great for the 2 year warranty service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not use it since recieving membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to benefits with this membership.My experience with best buy in the past has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was very valuable! The return policy and price adjustment time are extended during Christmas for members. Very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs figueroa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price we get on our washer and dryer, and so the staff very helpful on everything we need, thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed the membership Was sold on a lie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership because an employee told me I would get early access to Pokemon drops and restock. That was not true. Also I have never seen any Pokemon TCG cards in stock because BESTBUY Caters to the scalpers and Bots over their customers with Kids. I see there are a lot of good deals but they’re on things I don’t need or buy. I’m not happy with BESTBUY at all. I don’t care about the membership.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Additional BestBuy Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been keeping up with these special membership offers. When I needed a new smartphone for one of the folks on my AT&T Family & Friends account, getting this membership reduced the cost of the phone a bit.

    I would recommend this to a friend