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Customer reviews

Rating 4.2 out of 5 stars with 38652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 38,652 reviews
  • Rated 5 out of 5 stars

    Love the staff !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made it very quick and easy to make our purchases. When we went in to make the purchase, we had changed our mind on one of the items and they were very helpful and accommodating. We love the items we bought and we love the staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful during the holidays

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase it during the holiday shopping timeframe, so I did use it to price match twice. Only complaint is having to physically come in to have it matched. If I’m paying extra, shouldn’t it be automatically adjusted especially when it’s best buys own prices. At least maybe an app option for price matching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need better discounts for being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product as we wanted the same kitchen aid brand to match the rest of the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the membership for extended return period. Perks aren’t the best but for $50 it’s worth getting for that return window and with the holidays coming up it might be worth it for the exclusive member price drops on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt matter if you buy a Flat Screen, a Washer, or a Vaccum, Best buy always stands behind what they sell. We have been members for many years and Best Buy is my favorite place to Shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEALS DEALS DEALS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the yearly membership if you are a frequent Best Buy shopper like I am! I save so much money with this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus membership was thoroughly explained by the associate who assisted me. I wasn't aware of the membership prior to my recent visit, and it made perfect sense for me to sign up. As I reviewed pricing comparisons (member price vs. non-member price), I found that it was financially advantageous to join. Also like the added perks of price matching and easy returns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plan because of a purchase that I made and wanted the discount and the coverage. I would say that the plan has paid for itself with the initial purchase. What I like is that it give you extended coverage on all purchase items and it give special deals as well. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller provided excellent service, and everything in general was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this upgrade was a no brainer with a large purchase. The $50 upgrade to my Best Buy Plus is worth it for the 60 day price match/ return option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is one of my most highly used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has high value. With incredible deals and price matches when the products go insale

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this plan to return headphones (never opened) that I had purchased 1 month earlier. I bought the headphones online and was given a pair as a present so I did not need this pair. Spent $50 on this 1 year plan just to return. Unlikely I will use this membership and next time I make a purchase I will be going somewhere that honors more than 2 weeks to return merchandise. Given the amount of money I have spent with Best Buy over the last several years this has completely changed my perception of their customer service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Amy! Thank you for your review. The My Best Buy Plus membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. We genuinely regret that you feel you had to purchase our membership. This is certainly not our intent, and we are committed to transparent and valuable offerings. For any questions or concerns related to your membership, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Be sure to mention this is regarding your My Best Buy Plus membership. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price for all the savings you get throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daylen was awesome! He made our new refrigerator buying experience a memorable one. He was highly knowledgeable of the different brands and their features. Plus accommodating to our schedules for the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saves a ton of money for sure when used properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We feel very cared for — helps you keep your $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really make sure to give you all of your money back where you can get it! The program is super easy to use and I know I can get the best deal easily if something comes up. They know how to take care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best memberships i have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind of having this membership and owning technology is honestly priceless! Never know what could go wrong now and days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind by having the knowledge that I have support to go to when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy and the Geek Squad for a timely outstanding delivery and set of my new tv and sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides a solid value with all of the different perks. Love seeing additional savings and early access to products. Maybe this will finally help me get some Pokemon cards for my family.

    I would recommend this to a friend