Customer Ratings & Reviews

My Fit Bit died and past the warranty so was able to get a new and better one in record time at a very reasonable cost. Then the sales person noticed my cell was glowing and ready to catch on fire. I couldn't believe it and I finished the transaction and proceeded to replace my cell.

I had the best experience with buying my refrigerator at Best Buy! Everything is so easy! And I really need to think Joel Diana and William Reyas For their delivery service! They kept me in the loop in terms of when they were coming. They said up delivered and took away in no time at all! They were professional And the and beyond efficient!

Gives me a lot of room between buying and returning my products. I love that just in case i didn't like the product and wanted to return it.

Would like to see instore discounts for yearly membership.

I feel My Best Buy Plus™ membership really worth it, I bought Macbook air for gifting purpose and need to exchange it with different color and it was so easy even after 3 weeks.

We purchased the membership when we bought a stove. Our stove wouldnt heat up properly so the membership became worth the money pretty much right away. In the market for a refrigerator now so will look for that at Best Buy and keep our membership.

These headphones are amazing. The sound quality is fantastic, the fit is comfortable, and the battery lasts all day. Worth it!" Service: "The staff was friendly and fast and fixed my issue right away. A positive experience from start to finish is reported. Recommended!"

Worth it every step of the way, I have used my price match 2 times since purchasing the membership and it saved me over $200 within just a week of ownership! Would definitely recommend buying!

Customer service was really good The salesperson really cared about the budget I was looking for and knowledgeable about the products in my price range with the amount of memory and drive speed that I needed.

This membership comes with great benefits especially extending your returns to 60 days. Which is a plus for me as most things goes bad within the first 2 months.

Jury is stillnout if this service is worth it or not

Absolutely noting but good things to say about my experience buying a new phone at Best Buy! Great associate helped with my choice, pointed out what accessories I may want to add. The transfer of phone content seemed pretty effortless. I was truly appreciative when the associate asked if I needed help adding the new purchase to my car! Wonderful product and associates!

If you buy from Best Buy somewhat frequently, there’s real value in the extra discounts, different promotional savings and rewards, and free shipping.

I love the cost and benefits to this membership. Thank you Best Buy and geek squad.

The manager Justin at the Peachtree city location is an amazing individual. He was very kind helpful and informative. He displayed extreme understanding and patience.

I'll be honest, I don't use 100% of the benefits from this membership, but the few I have used work well, so I'm satisfied, but it's not something I use to the fullest.

Valuable and beneficial to all members. Support team are knowledgeable about the products and work with efficiency to the satisfaction of customers .

Great salesperson and very knowledgeable about the items that we purchased!! Will definitely be back to purchase the surround sound rear speakers and power base unit.

Great value and I highly recommend it to Best Buy customers.

Member prices and the geek squad are great! My purchases are protected what more can I ask for!!