Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40615 reviews
(40,615 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Purchased Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly staff and very helpful. I purchased ny first Chromebook and they set me up wuth a Best Buy card.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Gives upfront discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a upfront discount on this membership that saves me approximately 300. I have not used it for anything else will consider continuing it of it really worth it
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
The must take Membership !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have subscribtions and memberships for many products and services but this best buy plus membership works so well it makes our choices pretty much easier and simple. You get the membership then you are eigible for members price deals and whats best is you get 60 days return period for most of the products which is soooo good that the products which we are not sure if we like or maynot like can be tried out and surprise we might end up getting to know the product more than we would have thought we knew when we did those research before we land up there. Go for it ! the best your money could get you.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
100% Worth it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Plus membership was worth it! I got the membership in October before making a large TV purchase and it was worth it. For starters, I was able to purchase the tv I wanted in October and was able to price match it in November when the price dropped, and didn't have to worry about low inventory since I purchased it in advance. Also, there was an offer for a $50 Best Buy credit once I signed up for it. So essentially it paid for itself! Now I have extended return policies on all of my purchases and can get member-exclusive deals at Best Buy!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is so worth it. When you have it and you need to do a return, they make everything seamless. Plus, you have an extended price match warranty time. I just got $191 back from my coffee maker that was on sale.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership! I use it all of the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy and there credit card is awesome!! You can even have them charge your credit card if you don’t have it on your person.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to purchase my new sport watch with the membership. It was a great sale. I have used it for other purchases. Great deal!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an amazing experience and the customer service was above superb.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this membership to people because it gives you 60 days to return product if you’re not satisfying
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great shopping experience at Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went to Best Buy to get a dryer, TV and sound bar. We went to the Los Feliz store and Ariga helped us. She was fantastic in advising us to get the membership and she figured everything out to get us the best deal. A few weeks after this purchase, we needed help with something she was not involved with, but she helped us resolve our issue. We also had a Geek team, lead by Peter in the Pasadena store, install our TV and they were great! Definitely would return to this store if needed any items.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Horrible experience, we were lied all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the most horrible experience I’ve had in years. I got a membership (and a Best Buy credit card) to get a discount on a Dacor refrigerator. While the discount was substantial, the refrigerator was never delivered. Three days before the scheduled delivery date, Best Buy called and told me the delivery window would be from 7 a.m. to 7 p.m. that day, but most likely in the morning. They also said I would receive an email from the delivery crew with more details one day before the delivery. One day before the delivery, I kept checking my email, but nothing came. Then, on the actual delivery day, I discovered an email that had been sent two days earlier. It said I had a scheduled delivery appointment — but also said the appointment was not scheduled and that I needed to schedule it. Yes, two completely contradictory statements in the same email! The email included a link to schedule the appointment. I clicked it and found the earliest available date was three weeks out. No mention of a canceled delivery — nothing. I went to Best Buy, and the associates politely explained that this is a custom-built refrigerator and Dacor had not yet manufactured it. I was told I had to reschedule the delivery in three weeks. Fine — I did that and waited again. About a week before the new delivery date, I got a call saying they could deliver it four days earlier. Unfortunately, I was out of town and asked to keep the original appointment. Three days before the appointment, I got another call from Best Buy confirming the same 7 a.m. to 7 p.m. window, most likely in the morning, and that I’d get another email from the delivery crew one day prior. This time, the email did arrive — but it was the same confusing message as before: it confirmed the appointment and simultaneously said the appointment wasn’t scheduled and needed to be scheduled. The link in the email once again only allowed me to reschedule the delivery for three weeks later. I drove to Best Buy again. They told me, once more, that the refrigerator hadn’t been made by Dacor, and there was nothing Best Buy could do. While I was still driving, I received another email stating that the refrigerator was out of stock and would not be delivered that day. At that point, I canceled the order, canceled the membership, and I won’t be returning to Best Buy for a very long time — if ever. I have to say, that we needed the new refrigerator because the old one died, so all that time we had to live without a refirerator.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, we appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy! Very helpful and nice rep! Saved me a trip to the store:)
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love having the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We built a new home and bought all new appliances to go in our home and a few new electronics. Having the membership saved us so much money and having the protection plan is also so nice to have. My opinion is the membership is worth every penny.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership to have to save money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This My Best Buy Plus Membership is a great thing to have if you shop at BestBuy. You get special discounts and sales events just for Plus and Total Members. There are a lot of benefits that come along with this membership. Early access to sales is one of them. Special sales events that are specifically for Plus members. I have saved more money buying my favorite technology and household appliances in the past year than I ever have. It’s well worth it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it for one purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saved me a chunk of money and then I didn't use it for the rest of the year....
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Memberships
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this version of the my Best Buy membership because it’s cheaper and I like having longer options on the Best Buy protection.
I would recommend this to a friendRated 5 out of 5 stars
Best decision ever,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my plus membership, I’m glad I have this and do plan to renew every year the savings the perks the special membership prices are all worth it and that’s just to name a few there are more benefits to being a member.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real good deal great value and I’m glad I bought it good advantage to this membership
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
one time and go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.membership is incredibly easy to use. Simply purchase it once, and you'll be covered for everything you need. No recurring payments or complicated sign-ups—just a straightforward, one-time purchase that gives you access to all the benefits and services included. Enjoy the convenience and peace of mind knowing you’re set up and ready to go with just a single transaction.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this when I bought my new dryer it was a no brainer.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
