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Customer reviews

Rating 4.2 out of 5 stars with 38665 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 38,665 reviews
  • Rated 5 out of 5 stars

    I love my membership and I use it every time I buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly love the membership. It comes with its perks, and I always love the experience at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miles my customer advocate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miles my advocate has been amazing on helping me achieve my goal for this oven in time for Thanksgiving Dinner. He has been keeping me updated on my new arrival date of my purchase, which is arrive earlier than the original 12/4 delivery. I very much appreciate his help and input to make this happen in time. I am now a happy customer and no longer an unhappy consumer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just another money grab for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price match part of this plan doesn’t make sense as Best Buy doesn’t monitor this. It is apparently just up to the customer to scour ads to see if your particular one was ever lower and then you have to go and contact them or go to the store to try to get a price match within the 60 day window so it’s definitely not the way it was explained to me in the store when I purchased this. Best Buy computer system could easily identify this and notify you to take action however they do not since they already got your money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Michael! Thank you four your review of your My Best Buy Plus membership. We completely understand wanting to get the most out of your membership and maximize your savings. As a My Best Buy Plus member, you enjoy fantastic benefits like free 2-day shipping, exclusive member deals, extended returns and much more! For more information on our Best Buy Membership options and their benefits, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Bestbuy the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy created a very good way of how a client reaches and find the product that is looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been happy with the perks. Team in Albany NY are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good credit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea we got the membership now we can buy more equipment necessary to our house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Concept. Provide Better Execution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting this membership, I do feel like I recieve offers that are limited to others under it. It could offer more like discounts on Geek Squad Services and maybe some coupons for Open Box items. I struggle to believe the more expensive membership is useful to anyone younger than 50, most know how to use and take care of their electronics.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    xxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a member. If you show me as one, please cancel it. Carol Bucholz

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice you can actually go into a store and speak with someone knowledgeable about the product. I like to touch and see the quality before I buy something.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus lives up to its name so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently, the membership gets a four out of five from me because of how little time I've had it. The few deals and benefits I have gotten in that time period, however, have been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best membership ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. The best membership I’ve ever got. I always love buying new electronics. This is the best place to look for all

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pretty good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good I love how it gives you a 60 day window to return items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value. Peace of mind getting extended protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEMBERSHIP WELL WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth it! Great deals and you get so much more with it as well such as access to NFL ticket! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love a membership that’s an investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership keeps me updated so I can get the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership has changed the game!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me a lot of money that I would of waisted with out the membership, In fact when I signed up there was a promotion with a heavy discount that by signing up the discount paid for the membership for free I recommended this to anyone, Also the support I get when I have issues is Top Notch with an excellent extended warranty sign up now and start saving like I did, and reap the benefits like Member Drops and Huge Member Only Discounts !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thinking on Canceling my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard using my card for purchases, declined often then locked out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to buy the membership but the price protection for a period of time was the clincher.I also liked the extra return time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i loved best buy membership benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very valuable as i can get so many offers and benefits like discounts and return window period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's been a great help and savings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are very helpful and knowledgeable in everything they sell there. I really appreciate the way they have treated and helped me in making the right purchases in what I was looking for.

    I would recommend this to a friend