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Customer reviews

Rating 4.2 out of 5 stars with 38675 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 38,675 reviews
  • Rated 5 out of 5 stars

    My Best Buy Plus™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using My Best Buy Plus™ and am impressed with the benefits. The extended return period and access to exclusive deals are fantastic. The priority customer service is efficient, making issue resolution quick and hassle-free. Earning extra reward points on purchases is a great bonus, and free shipping on most items adds to the convenience. Overall, it's a worthwhile investment for regular Best Buy shoppers due to the significant savings and enhanced shopping experience. I highly recommend it for frequent tech buyers and Best Buy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership—a great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a plus membership has been valuable in purchasing several products— headphones, a Starlink kit and discounts on many other potential purchases. I felt like I got priority service when buying a Starlink and my return. I got the membership so I would get an extended return period and it was well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop right after it was on sale. I bought the membership to get the sale price if the laptop went on sale again. The laptop did go back on sale, I contacted the service people and the difference was refunded back to me. The call and the process only took a few minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value seems great but I did not use the benefits of the membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value. Always have a good experience at Best Bus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great you can easily access best if you need help. Great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful if you’re a regular shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it a lot to try out new peripherals and this allows me to get a month or two with the item in hand to see if I want it or if there are any defects that show up eventually. Best Buy always ensures I can return unwanted items hassle free. Discounts are nice sometimes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should save you some money if you buy from Best Buy often..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted to return a product but was past the return date policy. By purchasing the membership the return date was extended and we were able to get the refund we were wanting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just smoke and mirrors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're needing the options to return for an extra 30 days, its not bad. Beyond that, I'm not really seeing a purpose. The "exclusive" member deals see to be anything but. Could just be me overlooking something but everything I've seen has been available to everybody. It's pretty much a service they hope you'll forget about in a year and get the auto renewal. For me, at least, its been pretty pointless. Do your research and save yourself the extra money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, ShoutingGoat! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ membership has exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For access to thousands of exclusive member only priced items, you may visit https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Be sure to scroll completely through the bottom and scan through the dozens of pages which currently list more than 2,000 deals. For more information on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. Very practical and is worth the price. The help I get is wonderful and always got updates on my purchases. All the items I have bought here have been backed up perfectly with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my purchases are business related, and having the Plus membership helps ensure that we have the coverage and assistance needed for our equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool! Wish there were more perks lol but it was worth it with my fridge purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Best Buy membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff and having the app made it very simple and convenient to make payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plan worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having the extended return time makes this absolutly worth it. Because price matching is only available during the return window. So having a bit longer incase something changes in price after the regular time is nice. Its saved me money on several occasions that more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing the membership I was able to save $1,600 on a new refrigerator and when it was delivered, the guy noticed it had a ding in the door and they made it right by offering us a new door or a $500 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Managers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal any good service you can find most of the stuff in stores

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This review brought to you by predictive texting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services and a great customer experience and good service are all in our hands to ensure the quality and integrity that our customer experience will provide for the company in a competitive market and to help us to make our business better for our clients in a market that will benefit us and the customers who will benefit us the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. I love the price match that it gives you and is also comes with the geek squad. I really love

    I would recommend this to a friend