Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38760 reviews
(38,760 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it! I love the price match option and perks that come along with the membership
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It isn't just about the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't necessarily the Buy Plus that deserves four stars, it is the service I received when buying the program. Waited about 30 minutes for an associate to help me in cell phones (I think there were only 2 employees in the whole store). The process of returning the defective phone I purchased and buying a replacement was awful.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent customer service, and fast,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the customer survice that I received today at Orem parkway with Sam. I like that you got and, we looking for…, I like that the price was good, and more than anything I like the customer service, they had answers to my questions, time matters to me and everything was right and time with finding the right products and answering all my all my questions
I would recommend this to a friendRated 4 out of 5 stars
Another subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely can save you some money on purchases here and there but, it is another subscription you must keep track of that can cost you more than you save through out the years
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with my membership. Honestly don't know many of the perks. Obviously there was a plus side to it or I wouldn't have paid for it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Convenient and Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently subscribed to Best Buy Plus, and I’m very satisfied so far. The free shipping with no minimum is a huge benefit, especially for smaller purchases I wouldn’t normally order online. I’ve also noticed the exclusive member pricing on certain products, which already saved me money. The membership feels very convenient overall — faster checkout, reliable delivery, and extra perks like extended return windows. For someone who shops at Best Buy regularly, this really pays off. If you want more savings and convenience when buying electronics, Best Buy Plus is definitely worth it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Deals are good for membership person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to buy, and you will have great discounts on products compared to regular purchase plus membership is worth for buying
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I will keep my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you go to best buy a lot or even for a few items, as long as they're on like where you can get reward points.It's honestly not that bad
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the return policy , gives me time to try out the product or if have any defects I can swap out a new one instantly. Plus the deals come in handy for quick gifts
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
65" Samsung AI TV 90
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen goes to idle mode while streaming YouTube and some other show. Auto AI function doesn't work properly with change in light, always too dim. Picture quality is not bad.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello SHOEBA, having the screen drop into idle mode or the Auto AI dim too much can definitely take the fun out of watching. Our Best Buy memberships include perks like product support and protection options that might help you get this sorted, and you can check out everything that comes with yours here: https://www.bestbuy.com/memberships. If you want someone to take a closer look at the settings, possible fixes, or next steps, the quickest way is to reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can follow up.
Rated 5 out of 5 stars
Can’t do without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and are gamers!!! We are always replacing remotes!!! This warranty is a game changer!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy sales person was able to assist me pick televisions and fixtures that provided me with solutions my family needed.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely get the Best Buy Card!! Never worry about purchase receipts! Everything is stored on your account! Great deals. Great warranty services. Definitely pays off when you have teenagers that need new electronics every month!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
LOVE my annual membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is soooo worth it. I make a lot of purchases and it's great for peace of mind to have a protection plan on everything without having to purchace individual plans for each item.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Yearly fee vs. monthly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership is a paid subscription service offered by Best Buy that provides various benefits to its members for an annual fee of $49.99. One of the primary benefits of the My Best Buy Plus membership is free 2-day shipping on eligible purchases. This perk can be especially useful for those who need their purchases quickly. Additionally, members receive exclusive access to special events, discounts, and products. The membership also extends the return window for most products to 60 days, providing customers with more flexibility. When compared to other membership programs, such as Amazon Prime, My Best Buy Plus offers similar benefits, including fast shipping and exclusive deals. However, it lacks some of the premium perks offered by Amazon Prime, such as streaming services and music benefits.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Shark never change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a brand new home with brand newdebri and odors in the air ( also have 2 dogs. It is absolutely wonderful thanka so much
I would recommend this to a friendRated 5 out of 5 stars
Paid For Itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has paid for itself with just a few purchases. The "Plus" price is often not really much better than the sale price for the same item/s from other retailers, but every once in a while, a truly spectacular deal comes through. We purchased a new Samsung Induction Range for our kitchen, which is an appliance that tends to be rather expensive. The price on Best Buy Plus was less than 1/3 the full retail price and over $1500 less than the next closest sale price we could find from any other retailer. We don't know why the price was so insanely low. One might think it's a bad product that should be avoided when priced like that, but it has hundreds of excellent reviews (4.5 stars average) from many different users across multiple retailers and we have had a first class experience with it. We couldn't pass up such a "screaming" deal on something we've had our eye on for some time. We also bought a pair of Nintendo Switch Pro Controllers on a screaming deal. The sale price on the controllers was low enough to offset the cost of the membership while still be a little lower than the cost for the same items anywhere else. That made the Plus membership a pretty easy sell for us.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Clothes iron
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my favorite place for appliances. They're friendly and trustworthy, their prices are fair, and when you ask questions about a product, if it no longer works, they either replace it or give you your money back.
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined this program when I made a rather large purchase for a TV and sound system. A short while later four of the products I purchased went on sale. Went to Best Buy and they cheerfully credited me the difference because of the club membership resulting in a return of the membership cost by a factor of 20 times. Obviously, I am very pleased with my decision to join.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Buy Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great option. Works fantStic customer service. Chats. Etc
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
