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Customer reviews

Rating 4.2 out of 5 stars with 38710 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 38,710 reviews
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really have any use for this service/membership. Didn’t make to many purchases this year during the yearly membership I had. But seemed like a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg77 c4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! Great color, great sound, great picture! Best Buy delivered on time, in damaged!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is good to have. I have not had to use yet but im looking forward. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth having a membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having an extended return date on items, as well as member discounts when they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Membership Saves Us Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is helpful because we have bought mostly all of our stereo and tv equipment from Best Buy. We have been going there for expert advice and we have received it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a great upgrade on my MacBook even including the cost of the membership and then received a cash back later on. Only wished it had been explained to me earlier in the year when having made a big purchase. Definitely worth reading the offers available and see if the membership could benefit you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership makes me feel protected on all my purchases!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in Sandusky’s store! Answered all the questions we had and went above what I expected to fix the issues I had and make it work with school still in semester.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design, also a very good value! We even got money back when the price went down with our membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Web site has more hooks and lure than membership i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could get gift cards. When I check on it I’m told the site is unavailable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    What's the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really haven't seen any benefits yet and really not sure.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, EldenH. I would be happy to clarify the benefits of the membership for you. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require support, or have any questions at all for us, please reach out to us via social media. Our team welcomes the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has a lot of great value to it. I have not bought enough to really see all the benefits, but I was able to return something past the return date and for that it made the membership completely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have saved more than my membership cost. The extra time on return policies is also nice. Initially I wasn't a fan of a paid plan to get benefits but this one seems to have paid off for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Cash back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great way to save money on items your going to buy and look forward to getting Best Buy cash back to purchase future items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Holiday's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best time of the year to be a member, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS THE ONLY PLACE TO BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought TV BECAUSE comcast tele. helper told me my set was dead. When the comcast installer came he found out it was only a a pulled plug. My return experience was quick, cordial and my credit card was promptly credited. I always go to Best Buy even for ink replacements for printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOD Is A Rockstar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with the manager on duty and he was very kind and patient. Five star service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the time being,I haven't had no problem with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchasing a new receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked our purchasing experience but not impressed with the trying to schedule an installation. We couldn’t talk directly to the store and the price was too expensive!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Setting up an installation can be difficult while the holidays are coming up. If you would like support please reach out to us on any of our social media profiles below.

      Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Pretty great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great value for the perks you get, especially if you are a frequent Best Buy shopper!

    I would recommend this to a friend