Customer Ratings & Reviews

Best Buy did a good job highlighting the benefits of the My Best Buy Plus membership when I was in the store a few years back. I’m not typically one to join a membership with an annual fee, however the value provided is actually there and not overstated. I tend to use Best Buy for Christmas, birthdays, and my wife’s home office. Combined, I’ve been able to use a number of different deals for each occasion and have saved a good bit since I started the membership a few years back. The exclusive member deals are actually pretty good (with a good variety) and make it feel like you get a premium discount compared to non members. Overall, I’m happy with the purchase and wasn’t hesitant to renew after the first year. I’d recommend for anyone who uses Best Buy 3+ times per year.

At $24.99 I could not pass this up. Normally $50. Im not fully aware of the language in the membership, but I do know it lengthens your return window if need be.

My biggest gripe with Best Buy is that the customer can’t call the store or the sales person. This makes often very essential direct communications impossible, unless the sales person shares personal mobile #.

They offer good perla but only if you are a frequent buyer, otherwise not really worth it. However, the return policy makes its value really high

The staff member that dealt with was very thorough to make sure that I understood my options with my home computer. He gave me several options and I was satisfied with the outcome. Earlier I purchased a new desk computer and recently I purchased a new computer. Best Buy is going to transfer my memory to my new computer. Thank goodness that Best Buy is near my home. You guys are gresat. I am turning 83 next week and I could have not figured out the system if it were not for you!! Thank you again. Linda B.

Amazing a true 10 out of 10! It is truly awesome. How many deals you get with having this membership 100% truly worth it!

I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.

I lucked out and got a year of MyBB+ for a cent. It was brilliant. I love the effortless support and help I get with it.

Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.

Great value. Best thing is peace of mind, that I can take my time to check and think whether I want to return the hardware.

I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!

Second service rep that waited on me was very knowledgeable and professional and explained the items and details and was patient and assisting knowing me different products that best suited my needs, on what I was looking for. However the membership didn't offer computer setup okay

this membership was really good. i appreciate the quality and support. i would definitely recommend this membership to a friend.

Nice to have this in your back pocket. A must have if you want to buy anything from Best Buy

The membership was relatively affordable, and it helped me feel more relaxed about an extended period to return items - epecially electronic items such as the laptop I had purchased. The membership was effective immediately, and it included my laptop purchase on the same day at the same time. There are other perks that I was told come with this membership. I'm looking forward to taking advantage of those deals in the future.

My Best Buy Plus has been an excellent experience for me so far. The membership benefits feel real and useful — especially the exclusive deals, faster shipping, and extended return window. Everything has been smooth and convenient every time I’ve used it. It definitely adds value if you shop at Best Buy regularly. I’m very satisfied with the service and the overall quality of the membership

Initially, my wife and I were going to decline this membership. However, our LG representative salesman encouraged us to go ahead and purchase it, with the anticipation of potential price matches down the road. To date, we have lowered our purchase price by $200. So even with the roughly $50 membership price, we are net positive $150. We are glad we purchased the membership.

I’m really impressed with the Best Buy Membership! It’s definitely worth it. The program offers great perks like free shipping on almost every order, priority customer service, and exclusive deals that truly pay off. Having early access to big sales, especially during Black Friday, is a huge plus. Customer support is also excellent: quick, friendly, and efficient. Overall, it’s a smart investment that saves both time and money. Highly recommend!

The membership is an awesome value for everything you get. Plus they have half off sometimes and can get you discounts in the store that pay for itself!

Very very helpful membership. It is always nice to buy a product where you know you can return it in 60 days and then over and above you get a lot of discounts throughout the year for the membership.I’m