Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40790 reviews
(40,790 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had horrible experience ordering half of my appliances from loews to the point even the installers said why didn't you go to loews. My experience with best buy/this purchase was so amazing it was to good to be true. From the moment I walked into the store the manager met with me and guaranteed they would rectify any and all prior dealings as far as appliances. With my anxiety and just going through the issue it took me a month of looking at the card she gave me. From taking that deep breath and walking in that same manager remembered and made EVERY point of all things regarding appliances so seamless. They even corrected and verified the prior loews mishaps.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Pretty good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of good value especially if you are a deal hunter!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the extra when buying a tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to use this to get $200 more off my tv when another sale was running a month or more after I bought the tv.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Absolutely Worth It – My Best Buy Plus™
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the My Best Buy Plus™ membership for a few months now, and I honestly wish I had signed up sooner. It’s one of the best value subscriptions I’ve come across in retail. From the moment I joined, I started seeing the benefits — especially the exclusive member pricing, which already saved me more than the cost of the membership! I recently purchased a few big-ticket items (a PS5 accessory, a coffee machine, and headphones), and the savings alone were impressive. What I also love is the free 2-day shipping with no minimum — super convenient, especially when ordering tech or gifts at the last minute. The extended return window gives me peace of mind, and their customer service has been excellent every time I needed help. If you shop at Best Buy even occasionally, this membership is 100% worth it. And if you shop there often, it’s a no-brainer. Best Buy really nailed it with this program — it feels like they actually reward loyal customers. Highly recommend it to anyone looking for real value and perks without the fluff!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent Value: It Pays For Itself!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ membership has been an incredible investment, providing exclusive member deals that consistently offer significant savings on a wide range of products. Whether upgrading my electronics or making everyday purchases, the discounts have made a noticeable difference, and covered the membership cost with just a few purchases. One of the standout benefits for me, personally, is the extended 60-day return and exchange window. Having extra time to fully test a product before committing is invaluable, especially for tech items where real-world usage matters. This flexibility sets the membership apart and makes shopping at Best Buy a low-risk experience. I have even found myself willing to go through the hassle of purchasing a more expensive item on Best Buy, then going through the process of price matching, just so I can enjoy the perks that come with this membership. For those who frequently shop at Best Buy, the combination of member-only pricing and extended returns makes this membership an easy recommendation. It enhances the shopping experience and delivers long-term value far beyond its cost. I just renewed recently, and will continue to renew as long as the value remains exceptional!
I would recommend this to a friendRated 5 out of 5 stars
years Solid Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid membership for a year. The member-only deals are legit and easy to find on the app. While I wish it included the protection plans found in the 'Total' tier, the free shipping and early access to sales make it a no-brainer for the price. Benefits are applied automatically at checkout, which is very seamless."And I saved 20% on my Warranty plan .really it is a Excellent one.
I would recommend this to a friendRated 4 out of 5 stars
Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is awesome very satisfied with my purchase, the store personnel was very helpful and went above and beyond to help.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Must have with big purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend getting this membership if you are buying a expensive TV or some other expensive appliance as they often give you a discount or some kind of rebate when you sign up for this membership, which makes it totally worth it plus the 60 day price match benefit is absolutely priceless.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great option for a credit card!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works like any other credit card, you spend money.. you pay that back. However there is something genius that Best Buy did that reeled me in. Instead of only having the option to spend wherever or spend in store only, I can choose between those 2 options. To me that was crucial. Instead of being able to buy whatever whenever, thus using all that money way to soon, I chose in store only and have gotten mostly things I need, with the exception of a few splurges. Plus the ability to do payments per item, which admittedly I still don’t fully understand. From my understanding, you can use the card on anything in store and online through Best Buy. If you go with the use anywhere option, my assumption is you can literally use it anywhere. Now with that said, using in store comes with perks, I’ll go ahead and assume those perks don’t apply at another store. This is a great option for a credit card. Work as you’d expect and I haven’t had anything happen behind the scenes that would make me want to stop using it. I buy, I pay back. Super simple!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Yearly buy plus membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for me! Wish I could use it way more this year. I've had an abrupt retirement so I will try to use it as much as I can before the end of the year.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great quality will purchases again we have one before last 20 years. We like it
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A++, so many coupons it pays for itself! I am satisfied with everything that comes with this!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The LG Refrigerator/Freezer Labor Day Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG Refrigerator/Freezer with External Water and Ice Dispensers is a great model. It replaced my 25+ year old Frigidaire Gallery that unfortunately gave out on the Sunday before Labor Day. My experience in buying the LG at Best Buy was very good. My sales team, especially Cornell, was helpful, not high pressure. I walked the appliance showroom myself, then we went around together looking at the different options and I made my final selection. I just mailed my first payment on the 18 months interest free Best Buy Plus plan. It will be paid off before that time. I am enjoying my new LG - the brightly lit interior, the spacious shelves, the visible temperature control settings inside. The "door open alarm" is a great feature when the kids come over to visit.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Frame TV dresses up our family room space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been easy to use and works well. The installers were professional and answered our questions understandably. We are very pleased with our purchase!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value! the savings and support make it worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been well worth it. The member-only pricing has saved me money on multiple purchases, and having access to Geek Squad support gives real peace of mind. The protection plans are a great bonus — knowing my devices are covered makes a big difference. I’ve found myself shopping at Best Buy more often just because of the perks.
I would recommend this to a friendRated 5 out of 5 stars
No brainer membership is a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a no- brainer. The immediate savings and extras pay for themselves. I saved on the iPad purchase I made first and have earned bonuses ever since. So glad the associate sold me on saving time and money now and in the future with My Brst Buy!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought an 86 in tv, im so grateful for the clerk recommending the best but plus membership, not only did it save me money on my TV , but on all future purchases, im a regular customer of best buy, especially at Christmas, and with the wat prices are nowadays, it really helps, my savings can be spent elsewhere,
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Nice membership.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets 2 days shipping on most products. Just wish they gave reward points like I thought. But they only do if you have Best Buy gift card.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost a 3rd of things i reviewed recently are things i got through the membership discounts. The sales are nice. My only complaint is that it would be nice to consistently have things i love in those monthly sales but when they do come around to my interest it is a steal and the shipping deal comes in handy as well.
I would recommend this to a friendRated 4 out of 5 stars
GSeries Samsung monitors solid after a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up 2 of these at purchase to replace a pair of 24 LGs. I'll admit, I didn't realize they were 240 Hz monitors until after purchase. Kinda threw me, but they're easily clocked to anything below without issue. Running on both linux and win platforms with a 7900XT, I push outs from DP but scale down to HDMI at the sending side. I'm not the most fickle on monitors and the wonky cabling might be quality degrading, but I don't like being jerked around. In this case, I don't feel jerked around. I think Best Buy did me a solid, so... review time!
This review is from Yearly Membership
I would recommend this to a friend
