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Customer reviews

Rating 4.2 out of 5 stars with 38718 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 38,718 reviews
  • Rated 3 out of 5 stars

    Better deals membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still havent found any real discounts in unlocked phones.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Discounts do vary and aren't guaranteed. If you would like support you can certainly reach out to us on any of our social media profiles below. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love membership I’m almost used all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy , this is my favourite store ♥️ I love Best Buy. In this store, there are always responsible consultants who are ready to give advice and provide proper guidance. There are always discounts on all products, and you can purchase any electronics with a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan, definitely comes in handy. Great offers throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s totally worth it, it literally paid for itself because I was purchasing a control for my son and it knocked the price down by like $65 dollars & the customer service rep explained everything to me, she was so nice, I love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for your attention and services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service and advice from the store staff, as well as tips on how to plan a better purchase! I am very satisfied with the service and the product. Delivery was very professional and on time. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mwmbership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good article I love item very good condition of Membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership that pays for itself with 60 return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will pay for itself if your buy more than one electronic from Best buy in a year. The ease of returns and the overall in and out process with the my best buy plus most definitely has been worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quintessential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this membership is almost a necessity to shopping at Best Buy now — especially for larger purchases. You want that peace of mind, and the access to deals is gravy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my "my best buy plus" account. So convenient and user friendly. With notifications so I don't miss anything to special deals that I wouldn't get without it, I wish I had it sooner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free trials are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the free trials alone. Currently Apple TV has a 3m and a 1m, and you can use up both. So that’s $40 there. Free 1month FUBU TV, which is why I got the membership, sadly they got rid of my only channels so that was a bust. But there’s also Sirius and YT premium, so not a loss. I found it Difficult and frustrating to look up Items specifically with BB+ discount, and didn’t find discounts that served me. This is great if you see a discount that’s worth it or a free trial.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty happy with this. The option of extended returns has been very valuable in the past. Best Buy online customer service is not great. Much better experience in retail stores. Be aware, it does auto-renew annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my membership purchase, I have really saved incredible amounts of money and I receive offers similar to BlackFriday or even better throughout the year. I love the BestBuy store, I live in Tijuana and I cross to buy 100% of my electronics, televisions, monitors, cables, even my cell phone. Love BestBuy, recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Privileged To Be A Best Buy Plus Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly pleased with my new Best Buy plus membership. I should've subscribed sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff help me with all my needs in a fast paced, I really appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this the first year and it was great but since we didn’t have anything big coming up to buy we cancelled it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid to price match; can't price match anyway.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could price match if I got a membership. I get the membership and later attempt to price match only to be told I can't because the item wasn't currently in stock at the store I was attempting to price match with. This was something they had failed to mention when I was purchasing the membership even though I made it clear from the onset that the item wasn't in stock at the other store, the entire point of trying to purchase it at Best Buy. So esentially I paid $50 for nothing given how little I would be in Best Buy due to distance.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, MarkW! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      If you need help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my geek squad membership twice now and had the same young man both times. He was great!! I don't recall his name he had dark curly hair. He was knowledgeable and very nice, an excellent representative for Best Buy. Other than that I have not had the chance to do anymore at Best Buy. I will be in soon. Betty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been nice to have. I purchase a lot of stuff from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership, so far, pays off flying colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep encouraged me to purchase the membership and so far saved me $179 on my Starlink system!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Has Some Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get some lower prices but I feel like members should get more in rewards or more of a discount. I purchased the membership because I made a large purchase.

    No, I would not recommend this to a friend