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Customer reviews

Rating 4.2 out of 5 stars with 40565 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 40,571 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really great and helps with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not gonna lie, It's a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the membership around Christmas, usually don't sign up for memberships and stuff like that it's just a lot of hassle but the people who signed me up got it done pretty quick, honestly pretty happy with my membership been saving a lot and getting great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership you should use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection plans for getting back the money when in the next 60 days the price of the product goes down. Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it if you made a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the membership has been worth it. I was very hesitant to purchase it but said why not let’s see if it’s worth it money and it definitely is the extended return and Support is really nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really seeing the benefits…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I understand every business has (or will), adopted this idea of charging customers for a “special membership,” it really is not what I thought. I have spent a ton of money at Best Buy, I love shopping at their store, but this membership feels like a joke. You pay $49.99/year for these member benefits, but are they a benefit? We get 2-Day shipping, but when I want something fast, my Amazon has some same day, next day, and two-day options. Then we get “Member pricing and discounts.” Where? The discounts are on most items are a slap in the face to loyal customers. I get notifications and emails about deals but when I view them, I get upset I wasted my time. Look, I understand in today’s economy, a saving is a saving, but you would think paying for a membership would give you better deals and coupons. A perfect example of these “deals,” is their Dyson V8 Cordless Vac. It is on sale from $470 to $383. If you’re a total member or total plus member, (PLEASE SIT DOWN BEFORE READING HOW MUCH YOU SAVE), being a valued and now paying member you get to save an additional, whopping $3!!! If this review allowed emojis, I’d insert a few. The Membership offers “Early access to hard to find products.” I have not used this feature. Lastly, you get an extended 60-day return window on most products. I guess this is a benefit if you purchase an item that you later aren’t feeling. Sadly, this membership is very basic. Worth $50/year? Not in my opinion. I feel like this should be automatically included for any rewards member. Then maybe have the total plus membership as an upgrade option but less than $179/year. Maybe my thoughts will change in the next couple of months? Maybe they will send out better deals and savings, but at this time, I’m not impressed with this membership and will probably cancel before the 1-year auto renewal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. My sales representative was amazing at explaining the Best Buy credit card and helping me find the product I was looking for. Had plenty of questions and he was able to answer each one of them. Even told me to be careful as I walked out the door and gave me a dark bag for my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is the bes you can save a lot of money and always you can find goods offer's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong here.. That simple. No hassles, and if you change your mind you return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS THE ONLY PLACE TO BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought TV BECAUSE comcast tele. helper told me my set was dead. When the comcast installer came he found out it was only a a pulled plug. My return experience was quick, cordial and my credit card was promptly credited. I always go to Best Buy even for ink replacements for printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dog ate two remotes and bought 2 more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I suppose when my dog eats another remote and they replace like they said they would I’d give them 10 stars, Sone companies or employees just tell you what you wanna hear. But in the past I have had really good experiences with Best Buy’s membership return policies

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with your dog eating your remote. Damage that is caused by accidental damage isn't normally covered by our Standard Protection plans. You can certainly purchase replacement remotes or to possibly look into a remote holder to keep it away from your dog. You can certainly reach out for additional support to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Компания принимает каждого участника как своего

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Прекрасная компания все услуги проводит они на высшем уровне я очень доволен и рекомендую всем если оценивать От 1 до 10 баллов то это 10 баллов

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shop i will back next because you are number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course, best buy plus is so worth it! Best membership!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Great savings for everyone to have! Get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend a little save a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get access to items on sale! I’m not quite sure of any other perks though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows you extended time to review your item purchase and decide if you need to return it. You have extra time to return your purchase item. If need be Customer Service is wonderful and they do have good customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't had a chance to use it much but it is useful for the longer return items and discounts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps with extended return times if needed. Does not cost anything is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This BEST BUY membership is awesome & would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the member pricing. I do think we can use more coupons from time to time!

    I would recommend this to a friend