Customer Ratings & Reviews

This is Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Feels like a strange thing to write a review for and I normally wouldn’t but this membership has actually paid off more than enough to justify the cost. It may not be for everybody, but between appliances, electronics, and gaming. We have saved a decent bit over the normal deals with the member pricing.

I love the benefits you get with the membership. Save so much on the items I need

This membership is the real deal. I got an open box monitor confidently because i knew i could return it easily. The benefits give me confidence i did not know i needed

Plus has saved me over $300 on member exclusive prices, and extended my return policy to 60 days. I love how I can rely on Best Buy for the products I need vs struggling at other retailers. The two day free shipping comes in handy especially when you can get items shipped the very nice day at zero charge

We were in the market for a TV but unsure of the difference between all the options. The employee took his time to walk us through everything and find a great Sony 75 inch TV!

So far the benefits have been decent. Discounts on Legos, video games, and movies have all been very nice. However, with the announcement that Best Buy will no longer be carrying physical media - mainly Blu-rays and DVDs - it's hard to overlook that I'm losing value with this membership. And I can only imagine it'll be a matter of time before physical video games are no longer carried, either. (The game section at my local store is already a fraction of what it once was). Having the membership for more frequent purchases such as physical media really does add value. I can buy multiple movies or games and enjoy the benefits of the membership consistently, but I only need to buy an appliance or electronic device maybe every few years. I likely will not renew my membership once it expires.

Inappropriate Language? Machines that censor thoughts and communications? Your clerk failed to tell me that Your Company was pulling my FICO score when I purchased a product. I own 5 companies and have a net worth exceeding $5 Million. I was denied credit possibly due to false information your company obtained, without informing me why. I'm undecided as to whether or not to report your company to the authorities, since you had no right to pull a credit check without my authorization. Your product (a small printer) was sold under false pretenses. Thus, we have no trust in your operations or training of staff. Needless to say, we will spend our roughly $15K per year IT budgets elsewhere. More irritating is that we would have simply paid cash or credit for the item but obviously you have pressured your staff to aggressively push "up sales" and all of the other nonsense that typifies our failing culture. The clerk, Mr. Gallagher I think was his name, was cordial and did nothing wrong, but should have been trained to inform customers when you pull a FICO surprise on them. The clerk was trying so hard to sell a "Membership" to meet his own goals, or respond to hype from your management. Who knows? I may complain to our authorities, but your damage has been done when my personal FICO score dropped 2 points from this nonsense. In modern America, I suppose you will ignore this, or a human will never see this. Sell the stock, folks. And I have wasted yet another 20 minutes of my time for nothing. Dr. Boege

Still waiting for membership benefits that create the 5 star experience.

Tv is awesome,clear picture! Would Buy it again! Samsung only!

With their membership services, I can benefit from special discounts and great deals. They offer high quality service with long refund periods and guarantees.

This membership offered a nice coverage on some products and services I like it

we have had this before and let it go and seems we like it and get more out of it than originally thought.

Very good experience and the workers really patient and kind with me... i really appreciate it i get my samsung watch and i still have since 3 years ago.

The geek squad was fantastic. They were prompt, professional and knowledgeable of my purchase. They also gave me great advice when I asked about my purchase. I would definitely recommend this service to anyone who is interested in my experience with Best Buy. Thanks for the great service.

I recently purchased a laptop from Best Buy and couldn’t be happier with my experience. Being part of the membership program saved me money on my purchase. Another huge benefit was the access to extended warranties and tech support, which gave me extra peace of mind knowing that my device is covered. Highly recommended!"

Excellent product. It was worth it. the Best purchased i have made

Patti was great handling my order. Timely delivery was a problem.

I had to down grade my membership due to budgeting to go back to school but I believe just having any type of subscription is helpful when your always using your computer you are subjecting yourself to ware and tear on your devices.

The Best Buy gift card is a fantastic and versatile gift. It’s easy to use both online and in-store, giving the recipient the freedom to choose what they want. The process is quick, and delivery is prompt. Perfect for anyone who loves electronics or gadgets—highly recommended