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Customer reviews

Rating 4.2 out of 5 stars with 38780 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 38,780 reviews
  • Rated 5 out of 5 stars

    Love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was well worth it! Ha ing the support from staff and the geek squad is awesome! Not to mention the protection plans that I was able to actually afford for my new washer/dryer, Samsung computer monitor and Bose speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good service to have. Much better than the standard rewards plan. I needed a product replaced. I needed one replaced in the past. But with this service. I had a better experience. Since they were on the protection plan. They replaced them with the full purchase amount. Plus allowed ne to upgrade and pay the price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership that really makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great! Got it with our television and it was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall enjoyable experience to shop at Best Buy the title says it all. The employees are excellent informative and friendly. I really enjoy shopping there and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being a member is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be a member. Awesome benefits. Plus so much nore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous discount at a respectable price point love what Best Buy can provide in savings each time I go to store or buy online dont miss out on this amazing membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the discount the yearly membership offers. It really do help save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Comes Through Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is our go-to place for all our entertainment needs. They always provide us with great service, before AND after we buy. We have been satisfied customers for over 20 years It makes us feel comfortable knowing we can count on buying good quality electronics and a service team we can count on. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was is not as good as the best buy protect. I would not recommend. Spend the extra money on the higher value purchases. it might save you alot of heartache in the future

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are saddened to hear that you have not received the benefits from your My Best Buy Plus membership that you were looking for. Your membership provides you with access to a 60-day return window, free 2-day shipping, and special members pricing on thousands of items. We would be happy to review the concerns you have with your plan in depth. Please feel free to contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Bestbuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real value to get extended time to review products to get returns and enjoy deal and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great interest free options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to purchase items and pay off interest free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and the lowest price for lot of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of bestbuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers great offers and periodic certificate to redeem with membership. Value to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth it if you are going to save the member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Best Buy plus over Black Friday because the combination of three gifts had a plus discount greater than the fee. It does have discounts but they seem to be on the same items (like TCL TVs). The extended return time and free shipping on everything are nice perks but alone aren’t worth that much to me as larger ticket items get free shipping anyway and tech you usually know what you are getting. There are discounts for services like tv mounting and calibration but you usually know you are going to do it in advance and then can see if the discount is worth the membership fee. Not totally worthless but for most you would join only because you knew the math worked out for a specific purpose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing that I can return my items for a longer period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership just started. Can’t really review at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, however have not used it very much this year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership is a great beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer I purchased full-filled my needs and expectations. The dimensions and options are perfect for my laundry area. The customer service and knowledgeable salesperson made purchasing large appliances “quick and easy”!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of issues getting the discount on my subscription for Norton Anti-virus on my new laptop.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, MelThomas! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear that you were having trouble getting the discount on your subscription for Norton Antivirus. We would be happy to look into this closer to ensure that you get the savings you are entitled to. Kindly send us a private message on any of the following social media platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got almost $30 back in rewards through the year. Extended refund time is a nice perk.

    I would recommend this to a friend