Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40792 reviews
(40,792 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Extremely useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I reaped the rewards immediately. It helped me save on set up and delivery. Well worth it.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Can be useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It comes in handy when what you are buying is only on sale with Plus or making a very large purchase. Otherwise this year I more or less broke even as far as the subscription and what I saved.
I would recommend this to a friendRated 5 out of 5 stars
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently joined the membership at Best Buy and had a good experience overall. The member-only discounts, free shipping, and extra support make it worth it for frequent tech shoppers. Overall, it offers good value and convenience.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New dw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App control is great. Looks great. Works great. Shipping look a long time, but it was worth it to replace my LG.
I would recommend this to a friendRated 5 out of 5 stars
whirlpool refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, the doors are not really heavy. the crisper drawers open easily. the shelves are easy to change locations
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You never know you need it until you need it! I had an issue with a hard drive and having this membership helped me in the long run!
I would recommend this to a friendRated 5 out of 5 stars
Yearly review.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely appreciate the lower cost. Features remain easy to use. More offers for video games will be nice.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus cashback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was buying a new PC for my my son. It was $1900 The cashier asked me if I wanted to purchase the membership for 50 bucks which at the time I really didn't want to spend the money but they told me when this PC will go on sale and whatever the sale price is I will get the difference from what I paid and sure enough a week later it went on sale. I got $267 cash back, which was awesome in the long run. This membership is worth it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Beautiful picture, easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for us. Colon explained everything about it.we liked it, & he didn't push us into buying it. Excellent in sales & knowledgeable
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When having connection issues with my printer, I called and an agent was able to quickly resolve the problem. Having technical support readily available is fantastic!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Price Adjustment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I utilized this feature on a recent washing machine purchase. The price credit more than paid for the membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Retail Money Grab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been nice, but I also am annoyed that I had to pay a fee to receive the best price available with free returns. I feel swindled. This is a service that used to be expected with loyalty to purchasing from companies that pledge to take care of their customers. Now these memberships are just telling their customers that they’ll only seemingly make a bad situation right IF and only if you pay the $50 membership. It’s just a money grab. I won’t be paying for this after this year. I only signed up for it because i believe the profit would decrease in price within 60 days of purchase. This used to be a given with good quality customer service, now you have to buy your way into a club, so it’s only for those who have the extra funds sitting around to afford it. If you can afford it, then you get no customer service and no backing. That’s a crap message to send to your typical customer who buy one big purchase per year.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Transformative Home Theater Experience with 150-in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the 150-inch Ambient Light Rejecting (ALR) screen from Best Buy, and it has completely transformed my home theater experience. The screen’s massive size delivers an immersive viewing experience, making movies and games feel larger than life. Installation: Mounting the screen was straightforward, thanks to the clear instructions provided. Despite its size, the frame is designed for easy assembly, and with the help of a friend, we had it securely mounted within a couple of hours. The build quality is robust, ensuring the screen stays taut and wrinkle-free. Performance: The ALR technology works wonders in my living room, which has a fair amount of ambient light during the day. Even with the curtains open, the screen maintains vibrant colors and deep blacks, significantly reducing glare and washout. This feature alone makes it worth the investment for rooms that aren’t completely darkened. Image Quality: Paired with my 4K projector, the screen displays crisp and clear images. The color reproduction is accurate, and the contrast levels are impressive, bringing out details in both bright and dark scenes. Watching sports, movies, and playing video games has never been more enjoyable. Overall Satisfaction: I’m extremely satisfied with this purchase. The 150-inch ALR screen has elevated my home entertainment setup to a professional level. I highly recommend it to anyone looking to create a cinematic experience at home, especially if dealing with ambient light is a concern.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When stepping into a Best Buy store, you are immediately enveloped by a vibrant atmosphere filled with the hum of exciting technology and the buzz of eager customers. The layout is thoughtfully designed, making it easy to navigate through aisles brimming with the latest gadgets and electronics. From cutting-edge televisions that promise to deliver breathtaking visuals to sleek laptops that embody both style and performance, each section invites exploration and discovery. The staff members are often friendly and knowledgeable, ready to assist with any inquiries you might have. Their expertise can help demystify complex tech specifications or recommend the perfect device tailored to your needs, from gaming consoles to smart home devices. In addition to the impressive selection of products, Best Buy also offers a range of services, from installation to tech support, ensuring that your experience is seamless long after your purchase. The store ambiance is further enhanced by attention to detail, with interactive displays that allow you to test out products before you buy. Overall, a visit to Best Buy is not just about shopping; it's an engaging experience that caters to both tech enthusiasts and casual consumers alike, making it a go-to destination for anyone seeking the latest in electronics.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Absolutely worth purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a marketplace saturated with loyalty programs and subscription models, the My Best Buy Plus™ membership distinguishes itself through clarity, meaningful value, and an elevated customer experience. It is, quite frankly, a well-executed offering tailored for those who prioritize service and efficiency without the need for excess. The benefits—ranging from exclusive pricing and early access to sales, to extended return windows—speak to the needs of a discerning customer who values both time and flexibility. It’s not simply about saving money; it’s about optimizing every transaction for maximum value and peace of mind. Shipping upgrades, member-exclusive promotions, and the added convenience of streamlined support have all contributed to an experience that feels far more concierge-level than corporate. I’ve found myself returning to Best Buy more often, not because I must, but because the overall ecosystem—enhanced by this membership—makes it the most seamless and rewarding retail relationship I maintain. In a world where luxury is increasingly defined by frictionless service, My Best Buy Plus™ delivers exactly that—quietly, consistently, and without pretense.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus - membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having used it much but so far, all is good. i recently bought a new TV and the purchase and delivery were spot on and the TV looks great.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
JBL SPEAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I am fascinated with my purchase also the customer service in the store very friendly everyone
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just earned cashback from the products I bought ...there's no loosing when buying electronics from best buy...
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
My Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike that what was once free is not a subscription. Like that they reduced the price. Dislike that they reduced the number of items that receive discounts. Only worth it for the certificates.
I would recommend this to a friendRated 4 out of 5 stars
Got it for the promo.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deals here and there. If you buy something new, get it if in the budget.
This review is from Yearly Membership
No, I would not recommend this to a friend
